George

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Viewing 15 posts - 3,481 through 3,495 (of 10,499 total)
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  • in reply to: Event Tickets Not Working – NEED HELP ASAP #1121295
    George
    Participant

    Sorry to hear this, @David!

    When you say the guests are “not showing up on the list”, can you confirm what specific list you are referring to?

    Next, can you post your site’s “System Information”? Here’s how to do that ? https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Thank you!
    George

    in reply to: Hide images in list view only #1121187
    George
    Participant

    Hey @Tobak,

    Have you added custom code already to try and hide the images in photo view or otherwise? If so, please remove this custom code.

    What I would recommend doing instead is just pasting the following CSS into the bottom of your theme’s style.css file:


    #tribe-events-content.tribe-events-list .tribe-events-event-image {
    display: none;
    }

    ☝️ Let me know how this goes for the first main issue of hiding images on List View but not Photo View. We can address further things from there! πŸ˜€

    β€” George

    in reply to: Events are being posted twice or even three times #1121183
    George
    Participant

    Sorry to hear this!

    I cannot recreate this behavior at all, so what I would recommend doing is deactivating ALL PLUGINS on your site except for only this one, single plugin:

    β€’ The Events Calendar

    THEN, activate a default theme like Twenty Twelve or Twenty Sixteen.

    Then try making new events and see if the same issues persist.

    What do you find?

    β€” George

    George
    Participant

    Hey Sean,

    I’m sorry to hear about this!

    I just tested this on my local site and it works fine. You mention having tested removing your customized template files; what about if you proceed with the rest of the steps on this article? ? https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

    After EACH STEP in the process, try to recreate the problem and see if anything changes.

    I am sorry to recommend thisβ€”but I could not recreate the problem and so, at this time, this still appears like it could be a theme or plugin code conflict.

    Sincerely,
    George

    in reply to: REgistering to a event #1121160
    George
    Participant

    Hey Hannu,

    Thanks for reaching out!

    This is unfortunately not possible with just The Events Calendar, but can be achieved with the combination of The Events Calendar and Event Tickets.

    Both of these are free plugins. You can find Event Tickets here ? https://wordpress.org/plugins/event-tickets/

    Cheers!
    George

    George
    Participant

    Hey Virginia!

    Thanks for reaching out. Our plugins unfortunately do not provide support for the sort of event structure you describe here.

    I’m sorry to disappoint! πŸ™ Please let me know if there is anything else I can try to help with.

    Sincerely,
    George

    in reply to: Settings not saving. calendar view not showing #1121150
    George
    Participant

    Hi @tobak,

    There are some specific settings that have bugs along these lines; this does not imply the entire array of settings, though, and so Sarah’s specific issues may vary from the ones in other threads.

    If you have further thoughts or need further support, please open a new thread and we will get to your thread as soon as possible.

    Thanks!
    George

    in reply to: Hide cost on even pages #1121149
    George
    Participant

    I can assist with this remaining CSS tweak if you can share a link to let me see it firsthand then hand the reins back over to you.

    Writing custom CSS is not something we can help with, and so it is not covered in the knowledgebase because it is not a service we provide.

    Thank you,
    George

    in reply to: License Key defaulting to Events Calendar Pro #1121146
    George
    Participant

    This reply is private.

    George
    Participant

    Hey Teresa!

    There is unfortunately no “out-of-the-box” way to require the email address of the submitter other than the Additional Fields feature which you described from within Events Calendar Pro. πŸ™

    You would have to manually write extensive custom coding to add another field to the submission form. πŸ™

    I’m sorry to disappoint!
    George

    in reply to: Want to Buy COMMUNITY TICKETS #1120939
    George
    Participant

    Hi there!

    Yes, to use Community Tickets you need to install and activate the following free plugins:

    β€’ The Events Calendar
    β€’ WooCommerce
    β€’ Event Tickets

    And then you need to purchase and install the following premium
    β€’ Event Tickets Plus
    β€’ The Events Calendar: Community Events

    I hope this helps clarify things!
    George

    in reply to: buy ticket first, book event later #1120937
    George
    Participant

    Hey @Ralf,

    This is indeed interesting. I’m sorry to say, though, that at this time none of our plugins offer something like you describe. πŸ™

    It is technically possible, but only with extensive code customizations far beyond the scope of our license support or of any existing WooCommerce extension that I know of.

    I’m sorry to disappoint! Please let me know if there’s anything else I can try to help with.

    Sincerely,
    George

    in reply to: License Key defaulting to Events Calendar Pro #1120929
    George
    Participant

    This reply is private.

    George
    Participant

    Hey @Baggio!

    You should be able to pull off this customizations by using the methods outlined on this guide ? https://theeventscalendar.com/knowledgebase/themers-guide/

    Please read that guide and follow its methods, and tinker a bit, because we unfortunately cannot help with custom coding here. πŸ™

    I will mention, however, that if you use those methods, what you can do is use those methods to make a theme version of this file found in The Events Calendar:

    /the-events-calendar/src/views/default-template.php

    You should find code there like this:

    get_header();
    ?>
    <div id="tribe-events-pg-template">
    <?php tribe_events_before_html(); ?>
    <?php tribe_get_view(); ?>
    <?php tribe_events_after_html(); ?>
    </div> <!-- #tribe-events-pg-template -->
    <?php
    get_footer();

    In your custom theme version (see that guide above to learn what “custom theme version” even means), you can wrap the above content in whatever HTML you want and it should wrap the #tribe-events div too.

    I hope this helps!

    β€” George

    George
    Participant

    Hey James,

    While we unfortunately do not have any sort of “name badges” feature, Event Tickets Plus does have an Attendees Meta feature now. This may help with requiring the name for each ticket.

    What you could do is add an “additional information” field for tickets called “Attendee Name:”, and this way, if someone buys 5 tickets, they will have to enter the name of the attendee for each person.

    You can learn about how to do this by reading this article here and tinkering around a bit ? https://theeventscalendar.com/knowledgebase/collecting-attendee-information/

    Be sure you are using the most recent version of all plugins! πŸ˜€

    Cheers,
    George

Viewing 15 posts - 3,481 through 3,495 (of 10,499 total)