George

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Viewing 15 posts - 1,966 through 1,980 (of 10,499 total)
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  • George
    Participant

    Hello!

    I wanted to post a quick note here that we have published a new Maintenance Release today that should address some of the problems reported in this thread.

    You can read about the details of this release here → https://theeventscalendar.com/maintenance-release-events-calendar-4-3-2-event-tickets-4-3-2-premium-plugins/

    I hope this update helps!

    If issues persist, open a new thread in the forums and be sure to include your site’s complete, un-edited “System Information” as per the instructions in this knowledgebase guide.

    Cheers,
    George

    George
    Participant

    Hello!

    I wanted to post a quick note here that we have published a new Maintenance Release today that should address the problems reported in this thread.

    You can read about the details of this release here → https://theeventscalendar.com/maintenance-release-events-calendar-4-3-2-event-tickets-4-3-2-premium-plugins/

    I hope this update helps!

    If issues persist, open a new thread in the forums and be sure to include your site’s complete, un-edited “System Information” as per the instructions in this knowledgebase guide.

    Cheers,
    George

    in reply to: Search Field Shows HTML Character Code #1186666
    George
    Participant

    Hello!

    I wanted to post a quick note here that we have published a new Maintenance Release today that should address some of the problems reported in this thread.

    You can read about the details of this release here → https://theeventscalendar.com/maintenance-release-events-calendar-4-3-2-event-tickets-4-3-2-premium-plugins/

    I hope this update helps!

    If issues persist, open a new thread in the forums and be sure to include your site’s complete, un-edited “System Information” as per the instructions in this knowledgebase guide.

    Cheers,
    George

    in reply to: calendar display #1186135
    George
    Participant

    Hi Blandine,

    That option should filter to show any upcoming events, even if they’re a few months into the future.

    As for why it’s not showing up for you, can you please share your site’s complete system information? Here is how to do that → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Thank you!
    George

    in reply to: Event List Design #1186133
    George
    Participant

    Hey Rob,

    There are numerous files involved in generating the list items.

    What I would recommend doing is each of the following things:

    1. First, check out our Themer’s Guide which covers some of the basics of finding our plugin’s template files and how to modify them safely if you find it necessary to do so.

    2. Then, open up your files for The Events Calendar and navigate to this directory → /src/views/list/

    That directory contains four files that all play a role in generating list-view events. You should be able to tinker from there! 😀

    Be sure to make backups of custom code you make, and to test out your customizations on a development site if possible before putting them on a live/production site.

    Cheers!
    George

    in reply to: genesis sidebar under map #1186132
    George
    Participant

    This reply is private.

    in reply to: Wrong Dates and Times #1186128
    George
    Participant

    This reply is private.

    in reply to: Recurrence on the same day – bugging like crazy #1186125
    George
    Participant

    Hey Hans,

    Thanks for your follow-ups here, and for your patience with my slightly-delayed reply here — you are not wrong that this is something we want to support. However, check out Cliff’s last reply in this thread that you linked to — you’ll see that he says, on October 4, “I cannot speculate as to when it might be fixed, but it will at least be ‘weeks’.”

    It’s indeed only been a few weeks since that comment, and I’m sad to report that we still do not support recurrence on the same day.

    Sorry to bear this news, Hans! Please let me know if there are any other issues or questions I can try to help with.

    — George

    in reply to: Shortcodes don't work after update 4.3.1.1 #1186116
    George
    Participant

    This reply is private.

    in reply to: Error on main plugin activation #1186103
    George
    Participant

    Glad to hear it! 😀

    in reply to: genesis sidebar under map #1185379
    George
    Participant

    Hi @designagency,

    Thanks for reaching out. We unfortunately cannot help with custom design/layout questions, so you will mostly have to take the reins here.

    With that being said, I took a look at your site and tried to come up with the sort of layout you describe wanting here. I was not able to use CSS to do this because the Map and Events List are in one main div container, and the sidebar content is unfortunately a whole other div. So you could, for example, make the sidebar a bit lower — but you could not then make the map wider without making the events equally as wide.

    So it’s a bit of a tricky layout to work with — you may actually find it easier by not putting the temporary sidebar content truly in the sidebar, but instead echoing it directly above the list of events below the map. Then you can keep the map full width, but then style the events list and “sidebar” content separately and have them take up different widths of the page.

    If you are able to get your site in this state, where the custom “sidebar” content displays above the events list and below the map, let me know — I will take a closer look and try to recommend CSS to make the layout you describe a reality!

    — George

    in reply to: Users creating paid event announcement #1185377
    George
    Participant

    Hey Dario,

    Thanks for reaching out!

    This is unfortunately not possible at this time with our plugins. 🙁 It would only be possible if you did some extensive custom coding.

    Sorry to disappoint!

    Please let me know if there are any other issues or questions I can try to help with.

    — George

    George
    Participant

    Thanks for reaching out, Nelson. A few tips:

    1. Remove the ?> at the end of the file

    2. Change this:

    if ( ! function_exists( 'tribe_support_use_co_uk_eb' ) {

    To this:

    if ( ! function_exists( 'tribe_support_use_co_uk_eb' ) ) {

    3. Put the add_filter( 'tribe-eventbrite-base_api_url', 'tribe_support_use_co_uk_eb' ); inside the curly bracket right above it. So instead of this:


    }

    add_filter( 'tribe-eventbrite-base_api_url', 'tribe_support_use_co_uk_eb' );

    It’s like this:


    add_filter( 'tribe-eventbrite-base_api_url', 'tribe_support_use_co_uk_eb' );
    }

    I hope this all helps! 😀 Apologies if the code in the article itself is wrong, we will fix this if so.

    — George

    in reply to: Event List Design #1185372
    George
    Participant

    Hey Rob,

    Thanks for reaching out.

    We are unfortunately not able to help with design tweaks, which sounds like this may mostly be — however, it does sound like there’s a bit of a genuine display issue here too, which I am happy to take a look at! I will try to recommend custom CSS code so that the name of the event doesn’t overlay the image as you describe.

    Can you please share a link to where these issues are visible on your site? I will take a look and try to recommend custom CSS.

    Thanks!
    George

    in reply to: Unable to enter Licence Key in the settings #1185360
    George
    Participant

    Hi Sam,

    Thanks for reaching out. I’m sorry for the trouble here but am happy to help get this resolved!

    This is an odd issue I cannot recreate — so for starters can you please post your site’s system information as described in this Knowledgebase article? ? https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    ☝️ If you’re not able to do that because other settings tabs are blank, then please do the COMPLETE set of steps on this Knowledgebase guide → https://theeventscalendar.com/knowledgebase/testing-for-conflicts/ After EACH STEP in this process, go back to Events > Settings > Licences and see if the tab ever shows up instead of being empty.

    Let us know what you find!

    Thanks,
    George

Viewing 15 posts - 1,966 through 1,980 (of 10,499 total)