[Geoff B.]

Good evening Helma,

This appears to be a duplicate of https://theeventscalendar.com/support/forums/topic/event-tickets-11/

Therefore, I will close this thread and see you there!

Have a great day!

Geoff B.

[Geoff B.]

Good evening Jonathan and welcome to the Events Calendar forum!

Thank you for your interest in our products.
We’ll be glad to answer your questions.

I’m looking at using TEC and Ticket Plus with BB Builder and Astra. (Can I check compatibility here?).

While we do our best to be true to WordPress’ best coding practices (in order to gain optimal compatibility with other plugins and themes), our plugins can sometimes conflict with other plugins and themes.

What I can tell you is that there have been times where that has been the case with BB builder. But this is typically fixed by the plugin’s author.

I guess the best way to find out is to test it 🙂

How do I style the main events page, and single events page?

Great question. This is done in a couple of ways:

1. By using different stylesheets under Events -> Settings -> Display
2. By using different page templates under Events -> Settings -> Display
3. By using the WordPress customizer
4. By using CSS

In order to gain full power on your site’s look and feel, I would highly recommend reading the following articles:

• https://theeventscalendar.com/knowledgebase/wordpress-customizer/
• https://theeventscalendar.com/knowledgebase/using-google-chrome-developer-tools/
• https://theeventscalendar.com/knowledgebase/changing-fonts-and-colours/
• https://theeventscalendar.com/knowledgebase/styling-events-widgets/

Finally, but not least you can literally customize any view to your liking. You might want to read our Themer’s guide to get a sense of how that works.

There are even a couple of themes out there that have built-in custom views for our plugins (Avada and Eventica come to mind, but there are more).

 As I understand, all I need is a QR code on-site to scan for registration, and this will be linked back to the WP database?

That is correct. You can read more about this here: https://theeventscalendar.com/knowledgebase/using-qr-codes-event-tickets-plus/

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good evening Alexandra and welcome to the Events Calendar forum!

Thank you for your interest in our products.
We’ll be glad to answer your questions.

When translation file strings are not kicking in, it is usually caused by one of the following things:

1. Your translation files are not up to date
2. You are using some customized translation files that have been placed in the /wp-content/languages/ or /wp-content/languages/plugins/ folder. These might not be updated and will override any other file.
3. The strings are translated, but are considered “fuzzy”

In the first 2 cases, the solution is to update your translation files using the pot file. You can do this by using the Poedit software and heading to Catalog > Update from pot file.

In the last case, you will need to make them “unfuzzy” using Poedit.

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good evening Daniel and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

What is going on is that WordPress plugins only include po/mo files for “other” version of English (non US – en_CA, en_AU, en_GB).

In other words, the strings contained in the plugin itself are instead of a en_US.po and en_US.mo.

With that in mind, if you do create a the-events-calendar-en_US.po (and its attached .mo), that will work AND have precedence over the plugin’s strings. An easy way to do this is to rename the-events-calendar-en_GB.po for example).

I highly recommend reading the 3 following articles on translation:

• https://theeventscalendar.com/knowledgebase/translating-the-events-calendar/
• https://theeventscalendar.com/knowledgebase/how-to-override-plugin-language-files/
• https://theeventscalendar.com/knowledgebase/incomplete-translations/

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good evening Jacques and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

You could apply the following snippet in the functions.php file of your theme (without the PHP tag at the top): https://gist.github.com/cliffordp/c4fb2ea8fb5ca44973ff06e6facc9742

But first to be extra safe, before making any changes to your functions.php file, you should make a backup of that file.

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good evening Charlie and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

It’s working fine when the customer first places the order, but if they update their basket they aren’t asked for the extra attendees.

You are absolutely right. For technical reasons, for now the plugin is unable to capture additional attendee data during the cart phase.

We are currently repairing an extension that would allow you to add and edit data. You will be contacted as soon as it’s released.

In the meantime, the simplest solution is to prevent quantity change on the number of tickets in the cart page. It’s less than ideal, but it can serve as a bulletproof workaround for now.

You could apply the following snippet in the functions.php file of your theme (without the PHP tag at the top): https://gist.github.com/elimn/ed648363bbac1061e37bdbf7ecb720b3

But first to be extra safe, before making any changes to your functions.php file, you should make a backup of that file.

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good evening Ilkka and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

There are a couple of ways to achieve this:

1. As you mentioned, you can attach the tickets to any post type (event, page, post, etc…). To do so, head over to Events -> Settings -> Tickets and make sure to select the appropriate checkboxes.Once that is done, you can access the tickets by accessing that post. To hide that post, you simply need to use the “private” post status.
2. You could create a ticket in the event and use a start and end sale date that coincides with the event date. This way the ticket will be available as a WooCommerce product in the backend, but will not appear in the front-end.
3. You can create a normal ticket in the event and then hide it using CSS specific to that event.Something like:
   .postid-46 #tribe-events-content div.cart, .single-tribe_events #tribe-events-content form.cart {
display: none !important;
}

   Of course you will need to replace that with the postid of your event.

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good evening Terry and welcome to the Events Calendar forum!

Thank you for your interest in our products.
We’ll be glad to answer your questions.

I believe you will find your answer here: https://theeventscalendar.com/knowledgebase/ticketing-using-seating-chart/

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good evening Alex and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

Is this something I still need to create shortcodes and whatever else it did for my Events Calendar Pro, or can I safely delete it?

You are correct. This awesome plugin is no longer fully compatible since the Events Calendar 4.x+.

As such we recommend removing it as most of its features are now available in some other way shape or form. Mostly through the Events Calendar Pro as you have guessed.

For example here’s how the Events Calendar Pro deals with shortcodes:

1. https://theeventscalendar.com/knowledgebase/pro-widget-shortcodes/
2. https://theeventscalendar.com/knowledgebase/embedding-calendar-views-tribe_events-shortcode/

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good evening Mary and welcome back!

Thank you for your good wishes. We hope you are successful in your projects as well 🙂

My client would like to know if it is possible to increase the font size for the filter area using custom code?

Absolutely, this is usually best handled via some CSS rules.

In order to gain full power on your site’s look and feel, I would highly recommend reading the following articles:

• https://theeventscalendar.com/knowledgebase/wordpress-customizer/
• https://theeventscalendar.com/knowledgebase/using-google-chrome-developer-tools/
• https://theeventscalendar.com/knowledgebase/changing-fonts-and-colours/
• https://theeventscalendar.com/knowledgebase/styling-events-widgets/

#tribe_events_filters_wrapper.tribe-events-filters-horizontal .tribe-events-filters-group-heading {
font-size: 20px !important;
}

#tribe_events_filters_wrapper .tribe-dropdown .select2-choice>.select2-chosen, .select2-drop-active .select2-results .select2-highlighted, .select2-drop-active .select2-results .select2-result {
font-size: 16px !important;
}

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good evening David,

I am super stoked that did the trick for you.

You are welcome back in our support forums any time 🙂

For now, I am going to close this thread.

Have a great week!

Geoff B.

[Geoff B.]

This reply is private.

[Geoff B.]

Good evening Dave,

I am super stoked to hear that.

You are welcome back in our support forums any time 🙂

For now, I am going to close this thread.

Have a great weekend!

Geoff B.

[Geoff B.]

This reply is private.

[Geoff B.]

This reply is private.

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