[Geoff B.]

This reply is private.

[Geoff B.]

This reply is private.

[Geoff B.]

Good evening George,

No worries, most of the times you should indeed be getting an email as well.
However sometime, as you know, emails can get filtered to the way side.

In any case, let’s address your other concern.

is there a way to backup all my events, then upload them if I have an issue after the migration to https?

The safest approach to this (and any upgrade in fact) is to make a complete backup of your website’s database. Typically this is done using phpMyAdmin in your web host’s Cpanel.

There are also a handful of backup plugins out there for that purpose (Updraft Plus is a popular option).

But normally migrations to https are pretty uneventful.

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

This reply is private.

[Geoff B.]

This reply is private.

[Geoff B.]

Good evening Mathew,

Once again you are beyond helpful and generous with the Events Calendar community!
Thank you for being so awesome it’s greatly appreciated.

Bak, let me know if you have any further questions on the current topic.

Best regards,

Geoff B.

[Geoff B.]

Good evening and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the struggles you have faced while trying to install the Events Calendar Pro. I would love to help you with this topic.

I believe what is going on is that you first need to download, install and activate the Events Calendar Pro premium add-on.

You can read all about it here: http://theeventscalendar.com/knowledgebase/new-user-primer-the-events-calendar-and-events-calendar-pro/

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good evening Amanda and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the Events in sliding under your header.
I would love to help you with this topic.

The simplest solution would be to simply increase the z-index value of the date picker.

Try adding the following CSS rule to your style.css file or in your Custom CSS metabox:

.datepicker.dropdown-menu {z-index: 9999 !important}

This will bring the date picker over your menu (which I understand is not your preferred option).

You could always force a different position for the date picker instead, but to do that you will be fighting with real-time generated “top” position values (that are designed to make the filter responsive. In other words you will need to adjust the value for different screen widths (using @media CSS queries).

Here is an idea of what that might look like

.datepicker.dropdown-menu {top: 380px !important}

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good evening Tanja and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

I believe you will find all the answers you are looking for here: https://theeventscalendar.com/knowledgebase/moving-your-license-keys/

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good evening Vincent and welcome to the Events Calendar forum!

Thank you for your interest in our products.
We’ll be glad to answer your questions.

By your description, it sound like you should purchase a business license.
This will let you install the Event Tickets Plus on up to 3 separate websites for less than the cost of 2 individual licenses: https://theeventscalendar.com/product/wordpress-event-tickets-plus/

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good evening Adriano and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.
I would love to help you with this topic.

After one year, when your license expires, the plugins will still work if you do not choose to renew.

But, you will need to “freeze” your the Events Calendar related plugins to the current version at the time of expiry (all of them) and possibly WordPress too (although that might continue to work for awhile).

This is because the Events Calendar plugin family needs to be at similar versions (released around the same time) to work properly together.

Additionally, as you mentioned, you will stop receiving premium support for the premium plugins.

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good evening Patrick and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

The short answer is that we are currently limited in our support of built-in email related follow-ups and announcements.

But stay tuned, because this is absolutely something we are working on improving over the next year.

In the meantime, there are a couple of workarounds available:

1. Export the attendee list to CSV and import that file to a mailing service such as Mailchimp. Once the list is there, you can schedule campaigns.
2. Use a third-party plugin such as Follow ups: https://woocommerce.com/products/follow-up-emails/

   The downside is that this only integrates with WooCommerce tickets.

I wish I had a better answer for you, but for now it’s the best one I have unfortunately.

Have a great day!

Geoff B.

[Geoff B.]

Good evening Fabrizio and welcome to the Events Calendar forum!

Thank you for your interest in our products and your great words.
We’ll be glad to answer your questions.

However, what I really dislike is the lay out of the single event. The feature image is far too big standing out at the center of the page (I would even hide it), the grey container on the left with some event info is something I would put differently.

You have 2 approaches to this:

1. Certain WordPress themes (e.g.: Avada, Eventica, etc…) already contain customizations on some of our views.
2. You can customize any view exactly to your liking using template overrides (custom views). You might want to read our Themer’s guide to get a sense of how that works.

   In a nutshell, you find the single view files, you edit them and you upload them back in your WordPress theme’s folder (following the proper path).

Let me know if that helps.

Have a great day!

Geoff B.

 

[Geoff B.]

Good evening Carolyn and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the struggles you have encountered trying to activate Community Events on your website. I would love to help you with this topic.

The good news is that we do have one single place to handle all of the license keys.

What is going on is that for the Community Events license key to appear under Events -> Settings -> Licenses, you first need to download and activate the Community Events extension.

You can read all about this here: http://theeventscalendar.com/knowledgebase/new-user-primer-community-events/

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good evening Peter and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.
I would love to help you with this topic

You could tweak and apply the following snippet in the functions.php file of your theme (without the PHP tag at the top): https://gist.github.com/andrasguseo/b8e2739b11fdbd2d5ebacce23d862046#file-ical-export-events-custom-php

But first to be extra safe, before making any changes to your functions.php file, you should make a backup of that file.

Let me know if that helps.

Have a great day!

Geoff B.

[Author]

Posts