Help Desk

Where do I enter the community events licence key you emailed me?

  • Posts: 44 Topics: 36
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    I ordered the Ultimate package, but after searching and searching all evening so far I have only been able to find how to activate the event aggregator. Please let me know where in the world I enter the license keys for the other items.

    I suggest you make one single place where all the licenses are entered and modules are activated on the license tab. That would be easy.

    Thank you.

    Posts: 9945 Topics: 1
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    Good evening Carolyn and welcome back!

    Thank you for reaching out to us.

    We are sorry to hear about the struggles you have encountered trying to activate Community Events on your website. I would love to help you with this topic.

    The good news is that we do have one single place to handle all of the license keys.

    What is going on is that for the Community Events license key to appear under Events -> Settings -> Licenses, you first need to download and activate the Community Events extension.

    You can read all about this here: http://theeventscalendar.com/knowledgebase/new-user-primer-community-events/

    Let me know how that goes.

    Best regards,
    Geoff B.

    Posts: 7
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    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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