[Geoff B.]

Good evening Jake and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.
I would love to help you with this topic.

You can find the Community Events plugin under the Downloads section of this site (after logging in).

I recommend following the instructions here: https://theeventscalendar.com/knowledgebase/new-user-primer-community-events/

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

This reply is private.

[Geoff B.]

Good evening Joel and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the date picker not displaying properly on your install.
I would love to help you with this topic.

From your screenshot, it looks like Saturday and Sunday are actually displaying, but only on the last of the 3 months.

This leads me to believe they are probably overlapping on your site.
Ideally, if you could do some a quick CSS inspection with Google Inspector’s you should be able to tweak things.

To get you started, try the following rule:

.ui-datepicker-multi .ui-datepicker-group table {
width: 90% !important;
}

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good evening Sarah and welcome back!

Thank you for reaching out to us.

I am sorry to hear about the h2 not being rendered to your liking.
I would love to help you with this topic.

Would it be possible to:

1. Provide me with the specific URL where you are seeing this ?
2. Tell me on which device you are looking at the website (computer, tablet, phone) ?
3. Tell me which browser you are using ?

Best regards,

Geoff B.

[Geoff B.]

Good evening Mark and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

We currently don’t have true recurring event support for tickets (but we are hoping to release that very feature later this fall).

In the meantime, to address your specific needs, your best bet is to have 3 different ticket types for that event (one for each day).

Your solution of creating separate event also works. So in the end it’s up to your personal preference.

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

 

Good evening Alain and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the issues you are experiencing while activating WPML.
I would love to help you with this topic.

As a first troubleshooting step, could you please provide us with your complete system information using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Secondly, could you make sure you have read and checked the following guidelines: https://theeventscalendar.com/knowledgebase/setting-up-the-events-calendar-with-wpml/

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good evening Louise and welcome to the Events Calendar forum!

Thank you for your interest in our products.
We’ll be glad to answer your questions.

We want to be able to apply a discount if a user books 3 events, is that possible?

The actual purchase process is completely handled by the e-commerce plugin of your choice when you use our Event Tickets Plus plugin (e.g.: WooCommerce).

This is great news, because it means you can use a plugin to handle volume discounts. In fact, there are a few available out there. E.g: https://wordpress.org/plugins/woocommerce-bulk-discount/

Also if someone is booking a sibling on the same event they should also get a discount so is there a way of adding a variable price option?

You can have multiple ticket types per event. This means that you could have a “Sibling” ticket available or use a discount CODE for that purpose.

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good evening Ann,

I am glad it worked at least partially for you!
Thank you for your awesome words.

The snippet I provided was meant to address our most common link types.
It might have to be adapted depending on how you have customized your view.

I believe the simplest thing would be to send me a copy of your template customization in a .zip file link (via Dropbox or Google Drive) so that I can run some tests on my end ?

Have a great day!

Geoff B.

[Geoff B.]

Good evening Henny,

Thank you for running those tests.

I am sorry to hear they did not help.

I took a closer look at your install and I am seeing the following warning in the Google Console:

Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user’s experience. For more help, check https://xhr.spec.whatwg.org/.
load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery…:9 JQMIGRATE: Migrate is installed, version 1.4.1

I am not sure where this message is coming from but it would be worth investigating.

The other thing I might recommend testing if you can is to see if using a different version of PHP helps (e.g: 5.6+)

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good evening Christine,

Thank you for showing me the button you would like to use an example for your styling.

However, I am actually looking for an example of the unstyled link on your site (TILMELD).
Somehow I can’t seem to find it ?

Have a great day!

Geoff B.

[Geoff B.]

Good evening Pau,

I’m super stoked that this worked for you.

You are welcome back on our support forums any time 🙂

For now, I am going to close this thread.

Have a great week!

Geoff B.

[Geoff B.]

Good evening Raymond,

Thank you for the clarification.

The short answer is that it is unfortunately not possible to move an order / ticket to another event.

That would be an interesting feature.
In fact, you can suggest it or cast your vote on other features in our User Voice forum if you want.

Best regards,

Geoff B.

[Geoff B.]

Hey Lorilee,

I’m mostly glad everything is now great on your end.

You are welcome back on our support forums any time 🙂

For now, I am going to close this thread.

Have a great week!

Geoff B.

[Geoff B.]

Good evening Nic,

I am stoked that this worked out for you!

Kudos on that.

You are welcome back on our support forums any time 🙂

For now, I am going to close this thread.

Have a great week!

Geoff B.

[Geoff B.]

Good evening Steph and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.
I would love to help you with this topic.

Is this because i don’t run the standard WP theme? and is there a way to fix this?

I am not sure exactly what you would like to fix about the current view. Could you expand on that ?

In the meantime, I suggest you head over to Events -> Settings -> Display and try the different radio buttons at the top to see if that helps.

The great news is that you can customize each of these views to your liking.

Last question, i would like users to add events to the site, but i see this as an add on. Is this not included in the pro version i purchased?

That is a great question. The proper add-on to do that is Community Events: https://theeventscalendar.com/product/wordpress-community-events/

Pro is a separate plugin than Community Events (views, recurring events, etc..): https://theeventscalendar.com/product/wordpress-events-calendar-pro/

If you are interested in more than one of our add-ons, you might benefit from one of our bundles: https://theeventscalendar.com/bundles/

Let me know if that helps.

Have a great day!

Geoff B.

 

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