Help Desk

WPML and Category Pages

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    Greetings,

    I get a white screen on all category pages as sonn as I activate WPML. Plus I can’t get the Appearance –> Menus page to load.

    Is there an option I need to turn on or is this a know issue?

    Thanks!

    Posts: 10005 Topics: 1
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    Correct Answer

     

    Good evening Alain and welcome to the Events Calendar Support forum!

    Thank you for reaching out to us.

    We are sorry to hear about the issues you are experiencing while activating WPML.
    I would love to help you with this topic.

    As a first troubleshooting step, could you please provide us with your complete system information using the instructions found in the following link?

    https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Secondly, could you make sure you have read and checked the following guidelines: https://theeventscalendar.com/knowledgebase/setting-up-the-events-calendar-with-wpml/

    Let me know how that goes.

    Best regards,
    Geoff B.

    Posts: 7 Topics: 2
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    Hi Geoff,

    Thanks for your reply! I did follow the guidelines at https://theeventscalendar.com/knowledgebase/setting-up-the-events-calendar-with-wpml/

    I’d like to share my system information but can’t find a “reply as private” button, can I contact you directly?

    Posts: 10005 Topics: 1
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    Good afternoon Frederic,

    Thank you for chiming in.

    I would recommend opening up a separate thread so that you can get the proper attention.

    The reason for this is that the current thread is actually related to the translations forum which does not have the option for private replies.

    Simply request that your thread gets assigned to me and we can take it from there 🙂

    Best regards,

    Geoff B.

    Posts: 65
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    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team