Geoff B.

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Viewing 15 posts - 6,826 through 6,840 (of 9,860 total)
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  • in reply to: Event Ticket email notification #1160778
    Geoff B.
    Member

    Good evening Dong and welcome to the Events Calendar Support forum!

    Thank you for reaching out to us.

    We are sorry to hear about
    I would love to help you with this topic.

    Your best call would be to use Event Tickets Plus if you want advanced control on email notifications (both to website owner and client).

    With Event Tickets free, there is no built-in feature where the site owner receives an email.
    But some of our customers have had success using the following third-party plugin to help: https://wordpress.org/plugins/bnfw/

    Let me know if that helps.

    Have a great day!

    Geoff B.

    in reply to: Unhook woo commerce and only use RSVP #1160776
    Geoff B.
    Member

    Good evening Avinash,

    I asked the person responsible for the first snippet on advice on how to convert his snippet for your purpose.

    Here is his answer:

    My snippet would likely we do that by changing ‘WooCommerce’ to ‘RSVP’ per the last line of my comment in there.

    So:
    if ( $module !== 'RSVP' ) continue;

    But you are right, the structure of the snippet needs to be changed since the structure of that file has (with the addition of foreach). I have tested it out and it needs some further tweaking. I’ll ask for an update on this one.

    I am just curious if that would affect the sync from ical, as I mentioned we are syncing events from subsites to the main site. Is it fine if the URL structure is different on subsite and main site?

    There should be no impact with iCal on the main site.

    If you want to add an extra layer of security, you could always add a redirection for that wired community add URL in your .htaccess file.

    Best regards,

    Geoff B.

     

    in reply to: Translations not working #1160605
    Geoff B.
    Member

    Good afternoon Mr. Peri,

    This is awesome! Kudos on solving these issues.

    You are absolutely right, the naming convention for the Afrikaans language files looked a little odd to me, but since I have little experience with it, I was not sure if that was normal.

    Thank you for your fantastic words. It’s super appreciated!

    You are welcome back on our support forums any time 🙂

    For now, I am going to close this thread.

    Have a great week!

    Geoff B.

    in reply to: Safari & Firefox List View Errors #1160598
    Geoff B.
    Member

    Good afternoon Ann,

    I believe the following snippet will force the links to open in a new window: https://gist.github.com/GeoffEW/4406403775fe4efab39b9d5baae757ae

    Let me know how that goes.

    Best regards,
    Geoff B.

    in reply to: Duplicate i #1160590
    Geoff B.
    Member

    This reply is private.

    in reply to: Translate "Find out more" in Calendarto spanish #1160217
    Geoff B.
    Member

    Good evening Luis and welcome to the Events Calendar Support forum!

    Thank you for reaching out to us.
    I would love to help you with this topic.

    As a first step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

    https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Secondly, could you tell me which variation of Spanish you are currently using on your site ? (spanish, spanish from mexico, etc..) ?

    Best regards,

    Geoff B.

    in reply to: Transfer to another event #1160215
    Geoff B.
    Member

    Good evening Raymond and welcome back!

    Thank you for reaching out to us.
    I would love to help you with this topic.

    Is there anyway for a user to be transfered to another event?

    I am not sure exactly which plugins you are using to accomplish this.

    As a first step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

    https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Secondly, could you tell me if you are using our free tickets plugin or Event Tickets Plus to manage inventory ?

    Best regards,

    Geoff B.

    in reply to: Thumb images distorted #1160213
    Geoff B.
    Member

    Good evening Nic and welcome back!

    Thank you for reaching out to us.
    I would love to help you with this topic.

    What is going on is that the customization you have done uses your WordPress site’s thumbnail format (150×150 px), but the image has a width 100% CSS rule that re-sizes the thumbnail to 240×240.

    This is why the image is blurry. My recommendation would be to either:

    1. Tweak you customization to use a different image size than thumbnail (e.g.: medium)
    2. Run a thumbnail regeneration plugin on your site after changing your WordPress thumbnail size setting to 240×240 px

    Let me know if that helps.

    Have a great day!

    Geoff B.

    in reply to: Events Calendar Pro vs Event Ticket Plus #1160211
    Geoff B.
    Member

    Good evening Robb and welcome to the Events Calendar forum!

    Thank you for your interest in our products.
    We’ll be glad to answer your questions.

    To be able to sell tickets for events you will need:

    1. Our free Event Tickets plugin: https://wordpress.org/plugins/event-tickets/
    2. Our premium Event Tickets Plus add-on: https://theeventscalendar.com/product/wordpress-event-tickets-plus/

    Our other add-on ( the Events Calendar Pro ), does provide some pretty cool additional feature, but you do not need it to sell tickets.

    Let me know if that helps.

    Have a great day!

    Geoff B.

    in reply to: remove doted line below list view #1160209
    Geoff B.
    Member

    Good evening Pau and welcome back!

    Thank you for reaching out to us.

    I would love to help you with this topic.

    The simplest way to remove the live below each event of the front page is via a CSS rule (that you can add to your WordPress theme):

    .tribe-mini-calendar-event {
    border-bottom: none !important;
    }

    Let me know how that goes.

    Best regards,
    Geoff B.

    in reply to: Seat Planner #1160207
    Geoff B.
    Member

    Good evening David and welcome to the Events Calendar forum!

    Thank you for your interest in our products.
    We’ll be glad to answer your question.

    Do you have a seat chooser/planner or suggestions on how to do this?

    The short answer is no. There is no built-in seat chooser or planner that comes with our plugin.

    But that would be a really great feature.
    In fact, you can suggest it or cast your vote on other features in our User Voice forum.

    In the meantime, I would recommend taking a look at the following plugins. Perhaps there is a way to use them in combination with the calendar since you can input URLs to pretty much anything in any event:

    Let me know if that helps.

    Have a great day!

    Geoff B.

    in reply to: Button layout #1160204
    Geoff B.
    Member

    Good evening Christine and welcome back!

    Thank you for reaching out to us.
    I would love to help you with this topic.

    Could you point me towards a URL on your website where the button currently is so that I can tweak the styling with you ?

    Best regards,

    Geoff B.

     

    in reply to: Location doesn’t update on existing Events #1160200
    Geoff B.
    Member

    Good evening Jaco,

    Thank you for the system information and the theme.

    Based on what you have sent, there are a couple of additional things I would like to check with you:

    1. If you head over to Events -> Settings -> General and scroll all the way down and is there any “Venue” or geolocation based update available ?
    2. If you go in one the Edit Venue screen found in one of the events where it’s not possible to edit them and update the Venue (re-save) + do the same for the organizer in that event, does it change anything.

    Let me know how that goes.

    Best regards,
    Geoff B.

    in reply to: Unhook woo commerce and only use RSVP #1160197
    Geoff B.
    Member

    This reply is private.

    in reply to: Isotope version #1160194
    Geoff B.
    Member

    Good evening Abby,

    Thank you for the files and kudos on fixing the issues with CSS as a workaround!

    I will submit the theme for a look by our Dev team and get back to you with the findings.

    Thank you for sticking with us on this one.

    Have a great day!

    Geoff B.

Viewing 15 posts - 6,826 through 6,840 (of 9,860 total)