Transfer to another event

[Raymond]

Hi there,

Is there anyway for a user to be transfered to another event?

E.G we run cooking classes and sometimes a user wants to move to another class, is that possible to move them and will inventory be updated?

Thanks!

[Geoff B.]

Good evening Raymond and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

Is there anyway for a user to be transfered to another event?

I am not sure exactly which plugins you are using to accomplish this.

As a first step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Secondly, could you tell me if you are using our free tickets plugin or Event Tickets Plus to manage inventory ?

Best regards,

Geoff B.

[Raymond]

Sorry, let me be a little clearer,

We are using events tickets plus (with no modification) and I was wondering If once an order is made for an event, can that order/ticket be moved to another event

[Geoff B.]

Good evening Raymond,

Thank you for the clarification.

The short answer is that it is unfortunately not possible to move an order / ticket to another event.

That would be an interesting feature.
In fact, you can suggest it or cast your vote on other features in our User Voice forum if you want.

Best regards,

Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts