Geoff B.

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Viewing 15 posts - 5,551 through 5,565 (of 9,860 total)
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  • in reply to: Event Calendar Pro and Woocommerce Membership #1194785
    Geoff B.
    Member

    Hey Dave,

    Always a pleasure helping out.

    You are welcome back in our support forums any time 🙂

    For now, I am going to close this thread.

    Have a great weekend!

    Geoff B.

    Geoff B.
    Member

    Good afternoon James and welcome back!

    First of all I am very sorry to hear that this bug is haunting you and crept back in.

    Thank you for reaching out to us.
    I would love to help you with this topic.

    I went ahead and read the other thread, but it looks like the piece of code provided by colleague Nico disappeared somehow. The reason I am mentioning this is that I cannot compare it to the following snippet: https://git.io/voBAD

    I apologize if that is the same snippet. But, last I checked this fixed the very issue you are bringing up. If it does not, would you mind sharing your latest system information in a private reply using the instructions found in the following link?

    https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    This way I’ll be able to match the versions you are using.

    As a side note, since you last contacted us, we did fully audit WooCommerce Memberships in order to provide better integration. It is too early to commit to any release date, but did add this to our roadmap since it is such a popular plugin.

    Let me know if that helps.

    Have a great day!

    Geoff B.

    in reply to: Missing Translation Possibilities for several strings #1194676
    Geoff B.
    Member

    Hello again Brian,

    Just to confirm. We are talking about:

    Because if so, these strings are translatable, but might not have made it in the package delivered.
    You can get these straight from GlotPress for now.

    Have a great day!

    Geoff B.

    in reply to: Translations not working #1194674
    Geoff B.
    Member

    This reply is private.

    in reply to: Missing Translation Possibility #1194671
    Geoff B.
    Member

    This reply is private.

    in reply to: No Translation Possibility #1194670
    Geoff B.
    Member

    This reply is private.

    in reply to: TEC Settings: Translations not working #1194666
    Geoff B.
    Member

    Hey Brian,

    Thank you for the update.
    You are right, we are working really hard at fixing all translations.

    But, we are not quite done yet. We have a meeting on this early next week.
    Hopefully this will result in fixing it all in our next maintenance release (in about 2 weeks).

    In the meantime, the fully translated files are still available here: http://translations.theeventscalendar.com/projects

    Best regards,

    Geoff B.

    in reply to: Tickets without events #1194437
    Geoff B.
    Member

    Hey Moe,

    I am super stoked that this helped you out.

    You are welcome back in our support forums any time 🙂

    For now, I am going to close this thread.

    Have a great weekend!

    Geoff B.

    in reply to: Recurring events – start and end date not set after save #1194425
    Geoff B.
    Member

    Hey Bobby,

    I did manage to get some feedback from our Dev.

    When saving recurring events we do not save in one run but in batches of 10.

    This means that if some recurring event creation/update would generate 100 events we save 10 each in 10 background/cron jobs.

    Your code needs to do something after we have finalized each recurrence instance data, I would hook into this action:

    /**
    * Triggers when a recurring event instance is inserted due to the whole series being created or updated.
    * This action will not fire if a recurring event instance is broken out of the series (e.g. using the "Edit Single" link).
    *
    * @param int $post_id The updated recurring event instance post ID.
    * @param int $parent_id The updated recurring event instance
    post_parent post ID.
    */
    do_action('tribe_events_pro_recurring_event_save_after', $this->post_id, $this->parent_id);

    Let me know if that helps.

    Have a great day!

    Geoff B.

    in reply to: How to integrate the calendar on the home page? #1194416
    Geoff B.
    Member

    Bonjour Marc et bienvenu dans nos forums,

    Merci de nous écrire.

    Il est tout Ă  fait possible d’intĂ©grer le calendrier Ă  votre page d’accueil.
    Il existe 2 façons d’y parvenir:

    1. En utilisant un plug-in de redirection. Il suffit de rediriger votre page d’accueil vers la page de votre calendrier.
    2. En utilisant un shortcode: https://theeventscalendar.com/knowledgebase/embedding-calendar-views-tribe_events-shortcode/ . Mais pour ça, vous devrez vous procurer une copie de the Events Calendar Pro: https://theeventscalendar.com/product/wordpress-events-calendar-pro/

    Salutations,
    Geoff B.

    in reply to: German Translation not working #1194326
    Geoff B.
    Member

    Hey Brian,

    Awesome!

    I am going to close this thread then 🙂

    Have a great day!

    Geoff B.

    in reply to: Tickets not reducing on some events #1194322
    Geoff B.
    Member

    Hey Jon,

    Thank you for this.

    I went ahead and installed both your theme and Child theme on my test server.
    I can confirm that, unfortunately, this issue is caused by a customization in your theme.

    I have reason to believe that this is caused by the auto-complete aspect of your WooCommerce customization.

    Historically, many of the auto-complete plugins and code snippets have had that very effect: not reducing stock in the same way it would if the order had been set to “Complete” manually.

    The only snippet that is rock solid for this is: https://docs.woocommerce.com/document/automatically-complete-orders/

    If you unhook your auto-complete code and replace it with the following, I think you would be good to go.

    Let me know how that goes.

    Best regards,
    Geoff B.

     

    in reply to: Text in Price Field #1194318
    Geoff B.
    Member

    Good evening Gregg and thank you for the info,

    I went ahead and tested the page you provided with the structured data testing tool.

    I am seeing 2 errors and 2 warnings, but none of these seem to apply to the cost field specifically.

    Maybe I am missing something, but could you help me understand how you are under the impression that the text in the cost field is causing these errors and warnings ?

    Best regards,

    Geoff B.

    Geoff B.
    Member

    This reply is private.

    in reply to: I purchased a new license instead of renewing my license #1194306
    Geoff B.
    Member

    Good evening Kara and welcome to the Events Calendar Support forum!

    Thank you for reaching out to us.

    We are sorry to hear about the confusion regarding your renewal.
    I would love to help you with this topic.

    The good news is you are fully entitled to a refund if you want one since you are within 30 days of your purchase. To obtain the refund, you just need to follow the procedure described here.

    Let me know if that helps.

    Have a great day!

    Geoff B.

Viewing 15 posts - 5,551 through 5,565 (of 9,860 total)