Geoff B.

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Viewing 15 posts - 4,066 through 4,080 (of 9,860 total)
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  • in reply to: Problem with serial events and language #1243987
    Geoff B.
    Member

    Good afternoon Roshan and welcome to the Events Calendar Support forum!

    Thank you for reaching out to us.

    We are sorry to hear about the issues you have faced with multiple languages on your website.
    I would love to help you with this topic.

    We bought the PRO for the serial events thing. Sadly it turns out, that is is not working with the polylang plugin as the free version does, therefore I did not know and did not see. And I did not read any of it while purchasing.

    You are right.

    Unfortunately, officially, we do not support polylang (at least not yet).
    For now, our solution of choice for multiple language support is WPML.

    You can get a sense of how that works by reading the 3 articles found here: https://theeventscalendar.com/?s=wpml&submit=Search&post_type%5B%5D=tribe-knowledgebase

    With that in mind, I believe you are on to something. The issue seems to be coming from the way the permalinks are handled during the event series creation.

    For now, the only recommendation I could make would be to see if there is something that can be done about that directly in the polylang settings.

    Second: we would like to disable the “view as” option on the page, because it is also NOT supporting the “it/” or “en/” language link addition and lead to broken pages. Or can you fix this problem by letting the suffix be put on?

    The easiest way to go about this would be to use some CSS.

    Try adding the following CSS rule to your style.css file or in your Custom CSS metabox:

    #tribe-bar-form #tribe-bar-views {
    display: none;
    }

    Best regards,

    Geoff B.

    in reply to: WPML compatability #1243980
    Geoff B.
    Member

    Good evening Chris and welcome to the Events Calendar forum!

    Thank you for your interest in our products.
    We’ll be glad to answer your questions.

    Does this plugin work with WPML?

    The short answer is yes. We offer support for the Events Calendar and the Events Calendar Pro at the moment.

    You can get a sense of that works by reading the 3 articles found here: https://theeventscalendar.com/?s=wpml&submit=Search&post_type%5B%5D=tribe-knowledgebase

    The key feature we’d like to be able to make use of is the ability to add events in bulk using a CSV file.

    This has not been tested, but I believe that by default, all events imported this way will be assigned to the default language.

    This means you might need to do some language assignment after the initial import.

    Let me know if that helps.

    Have a great day!

    Geoff B.

    in reply to: RSVP requires name and email #1243973
    Geoff B.
    Member

    Good afternoon Chip and welcome to the Events Calendar forum!

    Thank you for your interest in our products.
    We’ll be glad to answer your questions.

    Any way to get those 2 fields auto populated since the person is already logged in?

    The short answer is that this can be done using the a template override.
    You might want to read our Themer’s guide to get a sense of how that works.

    Here is the sample of how that would look: https://gist.github.com/niconerd/b31d7d436a35e15a1f0c151f9a0bc7bb

    Let me know if that helps.

    Have a great day!

    Geoff B.

     

    in reply to: Set up recurring event over 2 days #1243970
    Geoff B.
    Member

    Good afternoon Gisela,

    As I was in the process of opening a ticket for your suggestions, I realized that there is already a ticket open for Recurring Events (Events series).

    To make a long story short, we are redesigning the whole interface with 1 goal in mind: make it more user friendly.

    Unfortunately, I cannot commit to a release date at this point. But stay tuned!

    So in other words, it is only a matter of time for this interface to become much clearer for everybody.

    Have a great day!

    Geoff B.

    Geoff B.
    Member

    Good afternoon Vanina,

    I am super stoked that we managed to tackle your issues together.

    You are welcome back in our support forums any time 🙂

    For now, I am going to close this thread.

    Have a great week!

    Geoff B.

    in reply to: Remove the text gratis next to date. #1243964
    Geoff B.
    Member

    This reply is private.

    in reply to: Where does attendee information go? #1243962
    Geoff B.
    Member

    Good afternoon Robert,

    I am glad that in spite of all the inconvenience, this resulted in a performance gain for you.

    You are welcome back in our support forums any time 🙂

    For now, I am going to close this thread.

    Have a great week!

    Geoff B.

    in reply to: Where does attendee information go? #1243961
    Geoff B.
    Member

    Good afternoon Robert,

    I am glad that in spite of all the inconvenience, this resulted in a performance gain for you.

    You are welcome back in our support forums any time 🙂

    For now, I am going to close this thread.

    Have a great week!

    Geoff B.

    in reply to: Edit Single Recurring Event and Tickets #1243583
    Geoff B.
    Member

    Good evening Ben,

    Thank you for writing back and providing more context.

    Based on what you are trying to do, at the very least, adding the following snippet in your theme’s functions.php file (save for the opening php tag) will help: https://gist.github.com/GeoffEW/7d267bb8d88a2312cd69d51d47f522d4

    Let me know if that works for you.

    Best regards,

    Geoff B.

    in reply to: Need CSS to fix errors on pages #1243574
    Geoff B.
    Member

    Good evening Steve,

    Thank you for the credentials.

    Try adding the following CSS rule to your style.css file or in your Custom CSS metabox:

    @media only screen and (min-width: 800px) {
    .fusion-header-wrapper {
    position: relative !important;
    }
    }

    .events-category .tribe-bar-disabled {
    display: none;
    }

    .events-category .fusion-events-before-title {
    display: none;
    }

    .events-category #main {
    padding-top: 0px;
    }

    Let me know how that goes.

    Best regards,
    Geoff B.

    in reply to: Widget – Font #1243570
    Geoff B.
    Member

    Good evening Kevin and welcome back!

    Thank you for the additional info.

    Just I suspected the issue is an existing CSS rule of your theme being used.

    Try adding the following CSS rule to your style.css file or in your Custom CSS metabox:

    .tribe-events-list-widget .tribe-event-title {
    font-size: 14px;
    }

    Let me know how that goes.

    Best regards,
    Geoff B.

    Geoff B.
    Member

    Good evening Dan,

    It is totally possible that there is something in the theme preventing this from working properly (or maybe some caching / optimizing plugin at work).

    Either way, my recommendation would be to use the following plugin’s interface https://wordpress.org/plugins/simple-css/ to add these CSS rules.

    You might also want to try different settings for the first option under Events -> Settings -> Display to see if that helps.

    Let me know how that goes.

    Best regards,
    Geoff B.

    in reply to: Importing from other Events Calendar plugin sites #1243567
    Geoff B.
    Member

    Good evening Donald,

    Thank you for writing back.

    Yes, this can be brought in the scheduler.
    The URL will look something like http://yoursite.com/events/?ical=1&tribe_display=list

    This format might vary depending which view you take the link from.

    But, in any case, it will be considered as a normal iCal link.

    Give it a try.

    Best regards,

    Geoff B.

    in reply to: 404 not found on key pages #1243564
    Geoff B.
    Member

    Good evening Mark,

    Alright, let me know how that goes.

    As per your question, if you do not want to temporarily move your license around, the other solution would be to simply download the latest versions from here: https://theeventscalendar.com/my-account/downloads/ and installing them using the Add/Upload plugin functionality.

    Keep me posted.
    Cheers,

    Geoff B.

    Geoff B.
    Member

    This reply is private.

Viewing 15 posts - 4,066 through 4,080 (of 9,860 total)