[Geoff B.]

Good afternoon Melanie and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.
I would love to help you with this topic.

You make some interesting suggestions.
However, for several technical reasons, it is unlikely that we will integrate RSVP tickets directly in WooCommerce.

The good news however is that you can apply the following snippet in the functions.php file of your theme (without the PHP tag at the top): https://gist.github.com/cliffordp/4f06f95dbff364242cf54a3b5271b182

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good afternoon David and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the confusion surrounding the way our licenses work.
I would love to help you with this topic.

As a first step, I would totally recommend reading the following: https://theeventscalendar.com/knowledgebase/multisite-license/

As you can see, running a personal or a business license on a multisite network is fine.
But, it does come at a cost: you will have to make the updates manually.

Furthermore, currently have a bug with the error / warning messages for multisite installs.
We are actively working on a fix for them.

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good afternoon Laura and welcome to the Events Calendar forum!

Thank you for your interest in our products.
We’ll be glad to answer your question.

The short answer is yes. You can customize the ticket design (and pretty much any view we have).

You might want to read our Themer’s guide to get a sense of how that works.

If coding is not really your thing, you can hire one of our recommended customizers to do the customization for you.

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good afternoon Chip,

I am glad you are making progress on this.

The snippet provided has not been updated in a while (as you have found out).
For this reason, there might be a few adjustments necessary (including the version number).

I would recommend comparing the template content to the latest version of the current rsvp.php file for Event Tickets. But, for the most part, it should be fine.

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good afternoon Michael and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

The problem is that a given club may attend multiple events through the year – is it possible that they only have to enter the fields once? I know not feasible at the moment but could a work around be produced bespoke?

The answer is that it is feasible, but it will require some customization / coding on your end.

I believe the process should be as follow:

1. When a club submits their ticket, the attendee information should be stored in additional profile fields (ie: http://www.wpbeginner.com/plugins/how-to-add-additional-user-profile-fields-in-wordpress-registration/)
2. Whenever a logged-in club returns to purchase another ticket, there should be a query to see if there are any values in those additional fields and pre-populate the attendee information section

As a starting point, you might want to take a look at the following template override which does something similar with RSVP tickets: https://gist.github.com/niconerd/b31d7d436a35e15a1f0c151f9a0bc7bb

You might want to read our Themer’s guide to get a sense of how that works.

If coding is not really your thing, you could hire one of our recommended customizers to do the customization for you.

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good afternoon Rich and welcome back!

Thank you for reaching out to us.
I would love to help you with these questions.

1. I want to change the title of the page from “Events” to “Event Calendar”.

Your best bet is to use the following snippet in the functions.php file of your theme (without the PHP tag at the top): https://theeventscalendar.com/knowledgebase/change-the-wording-of-any-bit-of-text-or-string/

2. On the detail page for each event there is a vertical gray bar with Details, Organizer, Venue and Tickets. I want to delete the Details section completely as the information there (start and end dates, cost) are redundant. Cost is also confusing because the amount of the ticket is the deposit for the event, not the full cost.

The best way to go about this would be to create a custom view template. You might want to read our Themer’s guide to get a sense of how that works.

Basically, you copy the file of the single event view to your theme and remove whatever section you do not want to display.

You could also simply hide it with CSS.

Try adding the following CSS rule to your style.css file or in your Custom CSS metabox:

.single-tribe_events .tribe-events-event-meta .tribe-events-meta-group-details {
display: none;
}

3. Also want to change the alignment of the Organizer and Venue headings from align center to align left so they are consistent with the rest of the formatting on the page (including the Tickets heading).

.single-tribe_events .tribe-events-meta-group .tribe-events-single-section-title {
text-align: left;
}
Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good afternoon Vanessa and welcome to the Events Calendar forum!

Thank you for your interest in our products.
We’ll be glad to answer your question.

To be able to run Community Events, you will need to first install a copy of our the Events Calendar free plugin: https://theeventscalendar.com/product/wordpress-events-calendar/

This is necessary because Community Events extends the Events Calendar.

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

This reply is private.

[Geoff B.]

Hello again,

Here are some more answers for you.

1. Are we can set private and public for each events.

Absolutely. It works exactly like any normal WordPress post or page.

2. Every user can create events?

As long as their user role has the proper capabilities, yes.

You might want to read the following to have a better sense of how you can control that: https://theeventscalendar.com/knowledgebase/admin-roles-and-permissions/

3. If yes, They create event and make it as private means no other could not see this events (bith login and non-login users). Until they make this event as public.

If you want non-logged in users to create events, you will need to grab a copy of our Community Events premium add-on: https://theeventscalendar.com/product/wordpress-community-events/

This would provide you complete control over the process.

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good afternoon and welcome to the Events Calendar forum!

Thank you for your interest in our products.
We’ll be glad to answer your question.

Actually to add the RSVP feature to your events, when using the Events Calendar plugin, you will simply need our Event Tickets free plugin: https://theeventscalendar.com/product/wordpress-event-tickets/

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good afternoon Noelle and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the tickets not displaying as they should.
I would love to help you with this topic.

As a first troubleshooting step, could you point me to the URL of an event that should have a ticket attached to it?

Secondly, would it be possible to tell me what the start sale date on the tickets is ?
Or better yet, simply provide me with a screenshot of your “Edit Event” screen, including the details of the “Edit ticket” section.

Hang in there!

Geoff B.

[Geoff B.]

Good afternoon Mel and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We apologize for the inconvenience caused by this glitch.
We are actively working on a fix for this.

Unfortunately, I cannot commit to a release date for a fix at this point.

But you will be contacted as soon as there is one.

In the meantime try adding the following CSS rule to your style.css file or in your Custom CSS metabox: https://theeventscalendar.com/support/forums/topic/map-size-too-small-on-single-event-since-version-4-4-3-updates/#post-1244515

Thank you for your patience as we see this through.

Best regards,

Geoff B.

[Geoff B.]

Good afternoon David,

I am sorry the CSS snippet did not cut it for you.

For the record, it was based on the fact that the image you had in place was an hyperlink.

In any case, you might want to try the following revised version when you get a chance.
#tribe-events-content a {
display: block !important;
}

Ideally, if you could put in place a “test” page with a similar layout, that would help us to get to the bottom of things.

Best regards,

Geoff B.

[Geoff B.]

Good afternoon Raffaella and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.
I would love to help you with this topic.

The simplest thing to do would probably be to use your workaround number 1 and simply hide the ticket form using CSS (until you sort out the legal aspect).

Try adding the following CSS rule to your style.css file or in your Custom CSS metabox:

.single-tribe_events #tribe-events-content form.cart {
display: none !important;
}

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good evening Matt,

I am sorry the previous CSS did not help. What is strange is that it is not showing up on your site at all.

In any case, could you give the following one a shot ?

.tribe_community_edit .select2-container {
width: 100% !important;
}

.tribe-community-event-details td {
padding: 8px 0 8px 8px;
}

Let me know how that goes.

Best regards,
Geoff B

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