[Geoff]

Hey Benjamin! This thread has been quiet for a while, so I’m going to go ahead and close it. Please feel free to start a new thread if you still have questions here and we’d be happy to help. 🙂

Cheers!
Geoff

[Geoff]

Hey niggo! This thread has been quiet for a while, so I’m going to go ahead and close it. Please feel free to start a new thread if you still have questions here and we’d be happy to help. 🙂

Cheers!
Geoff

[Geoff]

Hey Kathleen! This thread has been quiet for a while, so I’m going to go ahead and close it. Please feel free to start a new thread if you still have questions here and we’d be happy to help. 🙂

Cheers!
Geoff

[Geoff]

Hey Jeffrey! This thread has been quiet for a while, so I’m going to go ahead and close it. Please feel free to start a new thread if you still have questions here and we’d be happy to help. 🙂

Cheers!
Geoff

[Geoff]

Ha! Gotta love those elves. 🙂

I’m so glad things seem to have resolved themselves here–thanks for following up and letting me knowI’ll go ahead and close this thread but do please feel free to start a new one if anything else pops up.

Cheers!
Geoff

[Geoff]

Hi guidegirl, thanks for getting in touch and welcome to the forums!

Sorry for the trouble here. It looks like you may just need to try pasting that snippet into you functions.php file a little differently.

Are you able to try pasting it again right after the opening <?php tag at the top of the file? Does that change anything for you?

Otherwise, you can try pasting it at the very bottom of the file, but try wrapping in in PHP tags:

<?php // Adds HTML above Community Events form
add_action('tribe_events_community_form_before_template', 'my_custom_text'); function my_custom_text() { echo "

Here are some instructions for filling out this form:

"; echo "</pre>
<ol>
<li>Step 1</li>
<li>Step 2</li>
<li>Step 3</li>
<li>Step 4</li>
</ol>
<pre>"; }
?>

Let’s start there and see what we find. 🙂

Cheers!
Geoff

[Geoff]

Hi there, CathyAnn! thanks for getting in touch and I hope you’ve been enjoying the plugins so far. 🙂

Good question. Yes, it is definitely possible to remove the featured image from appearing on the event post. To do this, we’ll need to override the single-event.php template:

• Make a copy of the file. It’s located at /plugins/the-events-calendar/views/single-event.php
• Make a new folder in your theme directory called tribe-events
• Drop the copied file in that folder

Now that the template is in the theme files, you can customize it to suit your needs. In this case, remove this line from the template:

<?php echo tribe_event_featured_image( $event_id, 'full', false ); ?>

Does this help? Please let me know. 🙂

Cheers!
Geoff

[Geoff]

Hi there, interrobang!

Shoot, I’m so sorry for the trouble here. Seeing that sort of message would be jarring and the thought of losing data would certainly be scary. I can help you out here.

First off, please back up all of your files and your database. It’s always a good idea to do this when installing any updates or changes to a site.

Once that’s done, will you please confirm the version numbers you are using for the plugins? I see you noted that you are using the latest, but I want to make sure they are in fact the latest:

• The Events Calendar: 3.9.3
• The Events Calendar PRO: 3.9.3

Are those the same versions you are running? If so, please let me know. If not, please update to 3.9.3 of both plugins and let’s go from there.

Cheers!
Geoff

 

[Geoff]

Hi Ruedi, thanks for getting in touch!

Sorry for the trouble here with Map View. I can definitely see that some venues are not displayed on the main Map View where those same events display fine on the event post itself. Thanks for those examples–that really helps. 🙂

I have seen this come up once before:

Map view does not show all events

It would be worth checking a couple of things:

1. Are the venue coordinates correct? You can download the Event Rocket plugin. We don’t support it here on the forums, but it does give the map coordinates for your venues and allows you to manually adjust them if they are not reading properly for some reason.
2. Do you use shared hosting? It’s possible that other sites on the same server are requesting the Google Maps API in addition to your, and pushing the number of API requests past Google’s threshold.

Let’s start there and see what we find. 🙂

Cheers!
Geoff

[Geoff]

Sure thing! While I’m sorry I wasn’t able to steer you to exactly what you were looking for, I’m glad you found a solution that gets the job done for the time being.

I’ll go ahead and close this thread but do please feel free to hit us up with a new one if any other questions come up and we’d be happy to help. 🙂

Cheers!
Geoff

[Geoff]

Hey there, Adam!

Thanks for the nice words, man. It’s my pleasure to help out and I’m glad our team has been able to be of service for you. 🙂

I’ve racked my brain against this for a bit and even checked in with some other team members to see if there was a possible workaround here, but I keep coming short. The truth is that we have to do some exploration ourselves to see what we could possibly do on our end to improve the process of importing Facebook events before we even know how to develop a solution for it. As you can imagine, there are a number of ways we could probably approach it, so we would need to spend some time considering those options.

I do think hosting could play a role in this–especially since 120 pages is not especially high and we haven’t seen many reports of a slowdown with that number. However, I would hate to suggest putting money on something that would eventually slowdown regardless of what hosting package is used. At the same time, it could be worth at least talking with your hosting provider to see if there is some low-hanging  fruit to improve the performance of your server as a whole in preparation for housing so many pages and events.

I can totally see why you would be disheartened here. I want to offer you a full refund for the plugin if you feel we’ve fallen short on expectations. Let me know if that’s something you’d be interested in–I want to make sure we do right by you.

Thanks again for following up. Is there anything else I can help you with here?

Cheers!
Geoff

[Geoff]

Hey there! I went ahead and answered the second part of your question in your other thread, but yes the the venue form is indeed being pulled from the core The Events Calendar plugin.

I’ll go ahead and close this thread since it seems we’ve covered the original topic at hand, but I look forward to seeing your feedback come through on the UserVoice forum to see if there are ways we can tackle front-end event submissions better.

Please feel free to open a new thread if you have more questions and we’d be happy to help. 🙂

Cheers!
Geoff

[Geoff]

No worries! Thanks for following up, that makes a lot more sense. 🙂

Yeah, I see what you mean. Honestly, the Venue dropdown is not as configurable as it probably could be because it isn’t able to be filtered with a function. That means it basically comes down to building a replacement dropdown, which would be likely based on TribeEvents::saved_venues_dropdown(). However, that would be a fairly advanced level of customization.

Sorry I don’t have more of a solid solution for you here, but does this at least shed some more light on how the form is working?

Cheers!
Geoff

[Geoff]

Hi Adam, thanks for following up! Man, I’m so glad this helped–and thanks for the kind words about the plugins. 🙂

Yeah, we find this is discovered pretty naturally. That doesn’t mean it’s perfect though. In fact, if you have ideas for how this (or anything) could work better, we’d love to hear about them in our UserVoice forum. We track new feature requests there and it would be great to see your ideas.

I’ll go ahead and close this thread, but do please feel free hit us up with a new one of anything else pops up–we’d be happy to help. 🙂

Cheers!
Geoff

[Geoff]

Thanks for following up and marking the answer, Manju! I’m glad this helped.

Please feel free to open a new thread if any other questions come up and we’d be happy to help. 🙂

Cheers!
Geoff

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