Events Calendar Pro Is Installed But Disappeared After Update

[theinterrobang]

I updated my Events Calendar plugins, and now I am getting a message at the top of my page that I must install the latest version of Events Calendar Pro to being using events calendar. It is installed, I’ve even tried reinstalling but it’s told me I already am installed. The widgets are gone. the control panel/settings menus are gone, its all gone. I hesitate to delete and reinstall because I can’t afford to lose months worth of data entered.

Please help!

[Geoff]

Hi there, interrobang!

Shoot, I’m so sorry for the trouble here. Seeing that sort of message would be jarring and the thought of losing data would certainly be scary. I can help you out here.

First off, please back up all of your files and your database. It’s always a good idea to do this when installing any updates or changes to a site.

Once that’s done, will you please confirm the version numbers you are using for the plugins? I see you noted that you are using the latest, but I want to make sure they are in fact the latest:

• The Events Calendar: 3.9.3
• The Events Calendar PRO: 3.9.3

Are those the same versions you are running? If so, please let me know. If not, please update to 3.9.3 of both plugins and let’s go from there.

Cheers!
Geoff

 

[theinterrobang]

This is crazy. This morning i re-deactivated and activated both plugins (regular and pro) and its all good now. Thanks overnight magical elves!

[Geoff]

Ha! Gotta love those elves. 🙂

I’m so glad things seem to have resolved themselves here–thanks for following up and letting me knowI’ll go ahead and close this thread but do please feel free to start a new one if anything else pops up.

Cheers!
Geoff

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