Geoff

Forum Replies Created

Viewing 15 posts - 7,351 through 7,365 (of 10,150 total)
  • Author
    Posts
  • in reply to: FIRE!!! Getting bad errors #963586
    Geoff
    Member

    Good questions. This article here will detail everything you need to know about updating the plugins on a step-by-step basis. It talks about updates, but the same principles hold true for rolling back to previous versions as well.

    Cheers!
    Geoff

    in reply to: End Times not displaying and not importing correctly #963585
    Geoff
    Member

    Hello Christopher!

    Thanks for getting in touch and sorry for the difficulty here.

    I just tried importing a CSV file and the start and end times seem to be pulling in correctly. Is it possible that you inadvertently mapped the end time column to the start time content? I’d be happy to try running your spreadsheet through my importer as well if you want to send it over in a private reply to see if I bump into the same issue.

    Unfortunately, I cannot think of a way to update all those posts without re-importing them. I totally understand what a pain that is. However, I do want to give your spreadsheet a shot and rule out other conflicts before giving up.

    Let’s start there and see what we find. From there, we’ll have more ideas on how to troubleshoot. 🙂

    Cheers!
    Geoff

    in reply to: stock or custom code? #963581
    Geoff
    Member

    Hi there, Andrea! Thanks for getting in touch–we’re stoked you’re ready to go PRO. 🙂

    Good question. That does indeed look like custom code used on the same your provided. It would certainly be possible to accomplish a similar result, but it would definitely take some custom development to get that same style and layout.

    You can use our Themer’s Guide as a starting point for customizations. It’s full of details on how to customize templates and styles without touching the plugin’s core code.

    You’ll get a login for this site that you can use to post to the forums once you have purchased PRO. Until then, the Pre-Sales forum is the only open channel for questions related to sales. 🙂

    Cheers!
    Geoff

    in reply to: FIRE!!! Getting bad errors #963578
    Geoff
    Member

    Hi Chris,

    Yes, it’s definitely possible to roll back The Events Calendar–we keep a full archive of past releases here.

    I would still recommend using the same version of PRO that you use for core version The Events Calendar. The plugins are designed in such a way that they should be synced to the same version. However, rolling back to the last version/s that you had been using prior to the updates should get you back to the state you originally had minus the widgets, which may need to be re-applied.

    Geoff

    in reply to: Questions on 3 features in PRO #963575
    Geoff
    Member

    Hi David! I see my last reply was marked as the correct answer–thanks for letting me know. I’ll go ahead and close this thread but please let us know if any other questions pop up and we’d be happy to help. 🙂

    Geoff

    in reply to: Upsells for events/promos #963574
    Geoff
    Member

    Hey there, Dorian! I see my last reply was marked as the correct answer–thanks for letting me know. I’ll go ahead and close this thread but please let us know if any other questions pop up and we’d be happy to help. 🙂

    Geoff

    Geoff
    Member

    Hey there, David! I see my last reply was marked as the correct answer–thanks for letting me know. I’ll go ahead and close this thread but please let us know if any other questions pop up and we’d be happy to help. 🙂

    Geoff

    Geoff
    Member

    Hey there, Yume! I see my last reply was marked as the correct answer–thanks for letting me know. I’ll go ahead and close this thread but please let us know if any other questions pop up and we’d be happy to help. 🙂

    Geoff

    in reply to: Tickets pre sales question. Collecting more info #963570
    Geoff
    Member

    Hey there, Steve! I see my last reply was marked as the correct answer–thanks for letting me know. I’ll go ahead and close this thread but please let us know if any other questions pop up and we’d be happy to help. 🙂

    Geoff

    Geoff
    Member

    Nice work, Denise! I’m so glad we were able to pin down the page conflict together. 🙂

    Yes, using a custom link in the menu is the best way to go here. You’re right on the mark!

    I’ll go ahead and close this thread since it seems everything is back on track, but do please feel free to start a new thread if anything else comes up–we’d be happy to help.

    Cheers!
    Geoff

    in reply to: Selling e-tickets #963567
    Geoff
    Member

    My pleasure! Thanks again for getting in touch and for using the plugins. 🙂

    in reply to: Events Calendar Page very poorly formatted #963359
    Geoff
    Member

    Hi Houman–just checking in to see if you still had any questions here about compatible themes or if you’re good to go. Please let me know. 🙂

    Cheers!
    Geoff

    in reply to: Formatting / Display of List Widget #963356
    Geoff
    Member

    Hey there, Houman! This thread’s been quiet for a little while and it seems we got to the bottom of the original question, so I’m going to go ahead and close it. Please feel free to start a new thread if you have more questions about widget areas and we’d be happy to help. 🙂

    Cheers!
    Geoff

    Geoff
    Member

    Hi Benjamin! Just checking in to see if there’s been any update here or if you had any other questions about recurring events and tickets–please let me know. 🙂

    in reply to: Traslation #963352
    Geoff
    Member

    Hey there, Francesco! This thread has been quiet for a couple of weeks, so I’m going to go ahead and close it. Please feel free to start a new thread if you still have questions here and we’d be happy to help. 🙂

    Cheers!
    Geoff

Viewing 15 posts - 7,351 through 7,365 (of 10,150 total)