FIRE!!! Getting bad errors

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  • May 15, 2015 at 12:14 pm #963009
    Chris
    Participant

    I just upgraded from 2.011 to 3.9.3 and am getting this error on every page in the backend of my wordpress set up. I can’t add posts, media, or edit any contet I just get an endless scroll of the following error messages:

    Warning: array_diff() [function.array-diff]: Argument #1 is not an array in /home/content/08/6077308/html/wp-content/plugins/events-calendar-pro/lib/tribeeventspro-postmetacopier.php on line 34

    Warning: Invalid argument supplied for foreach() in /home/content/08/6077308/html/wp-content/plugins/events-calendar-pro/lib/tribeeventspro-postmetacopier.php on line 35

    Site: http://tadoo.com/

    Everything the public sees shows just fine, but no access to the backend. PLEASE HELP!!! My client is freaking out and I’m starting to get there. I can’t turn off plugins to test for conflicts or anything like that either. ZERO ACCESS to the backend now. c

    May 15, 2015 at 12:31 pm #963014
    Chris
    Participant

    I just deleted it via ftp and am now able toaccess the back end. Please advise. I need for the PRO version to work still. c

    May 15, 2015 at 3:21 pm #963046
    Geoff
    Member

    Hi there, Chris!

    Do you happen to have the latest versions of both The Events Calendar and The Events Calendar PRO installed? Mixing version numbers can certainly have the sort of impact you’re describing here and that would be the first thing to check out.

    Let me know and we can go from there. 🙂

    Cheers!
    Geoff

    May 15, 2015 at 3:22 pm #963047
    Chris
    Participant

    This started when I updated to the latest version of both

    May 15, 2015 at 3:43 pm #963051
    Geoff
    Member

    Do you have any other customizations in place? For example, a subdirectory in your theme called tribe-events or added snippets to your functions.php file?

    Also, does the error come up when using a default WordPress theme? How about when using a default WordPress theme and deactivating all other plugins, except The Events Calendar and The Events Calendar PRO?

    Thanks!
    Geoff

    May 15, 2015 at 3:59 pm #963053
    Chris
    Participant

    No subdirectories or changes to functions file.

    I can’t test it now as it is the weekend and the main time it gets used. I’ll try turning everything off Sunday and respond with the results.

    May 15, 2015 at 4:02 pm #963057
    Geoff
    Member

    Awesome, thanks and keep me posted!

    May 15, 2015 at 4:04 pm #963058
    Geoff
    Member

    I will also note that creating a subdirectory on your host and creating a fresh WordPress install would be a suitable test as well without interrupting your live site. Just set that up and install nothing else other than the two The Events Calendar plugins and leave the default WordPress theme active.

    May 15, 2015 at 4:07 pm #963059
    Chris
    Participant

    Sure, is it possible to roll back to 2.011 version of both. It worked great with the set up we had for a couple of years and if that would work I’d be glad to do it that way. Whatever is the easiest way to maintain the current site is what we need. I can’t just switch themes and turn off all of the plugins and call it good. There is a lot of work that has gone into this site.

    May 18, 2015 at 7:59 am #963266
    Geoff
    Member

    Sure! You can snag an older copy of The Events Calendar PRO by logging into this site, then heading to My Accounts > Downloads. From there, select the version of the plugin and download. Make sure to use the same version for both plugins so they’re in sync. 🙂

    If you get to the point where you’d like to update the plugins to their latest versions, it would definitely be a good idea to test them on a development site first and make backups of your files and database before deploying.

    Cheers!
    Geoff

    May 19, 2015 at 7:36 am #963573
    Chris
    Participant

    I would need to roll back the Events Calendar not the PRO version. Is that possible. This is a nightmare. The client is so angry and they’ve lost a lot of their recurring events and a lot of he homepage was running off the widgets. Please advise.

    May 19, 2015 at 7:44 am #963578
    Geoff
    Member

    Hi Chris,

    Yes, it’s definitely possible to roll back The Events Calendar–we keep a full archive of past releases here.

    I would still recommend using the same version of PRO that you use for core version The Events Calendar. The plugins are designed in such a way that they should be synced to the same version. However, rolling back to the last version/s that you had been using prior to the updates should get you back to the state you originally had minus the widgets, which may need to be re-applied.

    Geoff

    May 19, 2015 at 7:53 am #963583
    Chris
    Participant

    Great. Any steps to take prior to doing this? Do I upload the older version of the calendar with the current one active or deactivate the current version and upload the older one? Any other procedural stuff to keep in mind?

    May 19, 2015 at 8:17 am #963586
    Geoff
    Member

    Good questions. This article here will detail everything you need to know about updating the plugins on a step-by-step basis. It talks about updates, but the same principles hold true for rolling back to previous versions as well.

    Cheers!
    Geoff

    May 19, 2015 at 8:30 am #963597
    Chris
    Participant

    Thanks Geoff. I’ll give this a shot and check back in with you to follow up. c

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