[Geoff]

My pleasure! Thanks again for getting in touch and asking. 🙂

Geoff

[Geoff]

Hi Tim,

Good question. Yes, I do think that would be possible.

To hide the ticket form on a single event, you could use CSS. Something like this:

form.cart {
display: none;
}

Then you could link to the product page that WooCommerce creates for it. First, though, you may need to change the visibility settings for that ticket in the editor (screenshot).

Would that accomplish what you’re looking for? Please let me know. 🙂

Cheers.
Geoff

[Geoff]

Nice work! Thanks for following up and happy to hear it’s all working. 🙂

I’ll go ahead and close this thread but feel free to hit us with a new one if any other questions pop up and we’d be happy to help as best we can.

Cheers!
Geoff

[Geoff]

Hi @acqua,

It appears the screenshot of your Events > Settings > Display settings didn’t come through. Would you be willing to try re-sharing it again or perhaps linking to it?

If that setting is somehow not there (which be really odd!) then we could use CSS to hide the related events like we did for the public attendee list:

h3.tribe-events-related-events-title,
ul.tribe-related-events {
display: none;
} 

Thanks,
Geoff

[Geoff]

Hi there!

Well, it’s good news that you were able to find the first file. You can include your custom field in that file using the tribe_get_custom_field() function like this:

<?php tribe_get_custom_field('your-custom-field-label'); ?>

…where you would like to use the custom field.

I’m a little concerned that you were unable to locate the other file. Are you sure you followed this path:

/wp-content/plugins/events-pro/src/views/meta/additional-fields.php

Thanks!
Geoff

[Geoff]

You could create a custom pattern for recurring events and have each event start and different times — I will note, though, that there might be a lot of rules in that pattern once it’s fully set up.

Is that what you’re looking for? If you are looking for something else and would like to suggest a feature, we do have a feature request forum and would love for you to submit an idea.

Cheers!
Geoff

[Geoff]

Hi Darion,

Thanks for following up! We did indeed have a PDF ticket in a much earlier version of the plugin. However, we received a very popular feature request to remove it completely in favor of all electronic. The popularity of that request was so great that we couldn’t ignore it and decided to draw the line there.

We do have yet another request to re-add the PDF feature. While switching back to PDFs is unlikely given the reasons we made the initial switch, perhaps you could add your vote to that request and suggest that the feature be made an option in the settings rather than an all-or-nothing sort of thing.

Sorry for the bad news but I did want to at least let you know that this is something we never overlooked.

Thanks again for reaching out. I’ll go ahead and close this thread but please feel free to hit us with a new one if any other questions pop up and we’d certainly be happy to help as best we can.

Geoff

[Geoff]

Hi James,

Here’s a list of the scripts the calendar uses on the front end:

1. /the-events-calendar/vendor/jquery-resize/jquery.ba-resize.min.js
2. /the-events-calendar/resources/tribe-events.min.js
3. /the-events-calendar/vendor/jquery-placeholder/jquery.placeholder.min.js
4. /the-events-calendar/vendor/bootstrap-datepicker/js/bootstrap-datepicker.js
5. /the-events-calendar/src/resources/tribe-events-bar.min.js
6. /the-events-calendar/src/resources/tribe-events-ajax-list.min.js
7. /events-pro/src/resources/tribe-events-ajax-maps.min.js
8. /events-pro/src/resources/tribe-events-pro.min.js

Will W3TC allow you to identify just those scripts?

Thanks,
Geoff

[Geoff]

Awesome, thanks for the info!

What we know so far is this:

• You had a recurring event
• That recurring event was set to repeat infinitely and never end
• You turned off the recurring event settings for that event
• The event’s recurrences are still showing up on the calendar

What I’d like to do next is try to delete the event completely and republish a fresh version of it. The reason I want to try this is because it is possible that the existing event is somehow cached on your site and completely removing it will allow things to start from scratch.

Will you please:

• Delete the event and all of it’s recurrences from the WordPress admin. You can delete the parent event and all of the recurrences will be deleted as well.
• Head to Settings > Permalinks from the WordPress admin. The only thing you need to do here is click the “Save Changes” button even though you are making no changes. This is called “flushing” your permalinks and can sometimes help with clearing a site’s cache.
• Check the calendar on the front end of your website. Does the event still show up on the calendar?

Let’s stop there and proceed once we know the answer to that last question.

Thanks!
Geoff

[Geoff]

Hey Dave!

Good question. You can actually manage the sites associated with your licenses right here on this site. Go ahead and log into your account and follow the steps outlined here to move those from one site to the other.

Will this work for you? Please let me know. 🙂

Cheers!
Geoff

[Geoff]

Hey Rob, I see you answered your own question!

You are indeed correct: Events Calendar PRO and iCal Importer are two different plugins and are not included in one another.

Cheers!
Geoff

[Geoff]

That’s really interesting! I have not seen any other reports of The Events Calendar and WooCommerce conflicting with one another. Are you running the latest version of The Events Calendar (4.1.2)?

Also, what is the error you are seeing? Do you have a screenshot I can see?

Thanks!
Geoff

[Geoff]

Thanks for following up!

Did the CSS help remove those words?

You can hide related events events by heading to Events > Settings > Display, select the option to “Hide Related Events” (screenshot) and then save your settings.

Cheers!
Geoff

[Geoff]

Thanks Mark!

[Geoff]

Hey Marc,

Great questions. Yes, the free and premium versions of both Event Tickets (Event Tickets Plus) and The Events Calendar (Events Calendar PRO) should be installed and active together on the site for everything to work smoothly.

I would also recommend making sure all the plugins are updated to their latest versions. In this case:

• The Events Calendar 4.1.2
• Events Calendar PRO 4.1.2
• Event Tickets 4.1.2
• Event Tickets Plus 4.1.2

It should be noted that the other plugin (The Events Calendar Shortcode) is a third-party plugin and not created or supported by Modern Tribe. It’s cool to use, just wanted to clarify that.

Also, what would you recommend as the best starting place for documentation to get WooC integrated?

As far as integration with The Events Calendar goes, there should be nothing extra to do other than activating The Events Calendar, Event Tickets, Event Tickets Plus and WooCommerce. Right out of the box, it will allow you to create tickets in the events editing screen. We have a new user primer that covers the basics right out of the box, in case that helps.

As far as configuring WooCommerce to accept payments, I would suggest checking out their handy support site for tips and tricks with setting up payments.

Cheers!
Geoff

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