[Geoff]

Hello Teme, nice to see you again!

You can customize the email template for tickets using a template override. There’s more on this in our Themer’s Guide, but it basically boils down to this:

• Make a copy of the email.php template. It is located at /wp-content/plugins/event-tickets/src/views/tickets/email.php.
• Make a new folder in your theme directory called tribe-events
• Make a new folder in that one called tickets
• Drop your copied email.php file in that last folder

Now that the template is in your theme, you can customize it to suit your needs. In this case, you can use any of the functions noted here in our documentation to fetch and display event information in the email.

Will this help you get started? Please let me know. 🙂

Cheers,
Geoff

[Geoff]

Thanks for the info, Shahzad! This is helpful. It looks like you are running the latest versions of the plugins and have the right dependencies in there, so that’s a good start.

After enabling the plugin I haven’t got any option on the frontend to payment.

Will you please send me two more things:

• A link to an event on your site that has tickets but does not have the front-end ticket form
• A screenshot of the editor for that event, including the ticket settings for that event.

This is the only event I see on the site at the moment and it appears to be free:
http://www.funinthesunsurfschool.com/dev/event/4971/

That link and screenshot will help me see check the settings for that particular event and hopefully pinpoint the issue.

Thanks!
Geoff

[Geoff]

Thanks for following up!

Good question. I think it would be possible. In fact, I recall a blog post from some time ago where a customer had added it to their homepage. However, it would take a fair amount of customization to make it work that I’m afraid we wouldn’t be able to support here in the forums.

Thanks!
Geoff

[Geoff]

Hello Teme,

Great question. It’s unfortunately not possible for someone to cancel their own order in the plugin just yet, though we are working on a new feature (hopefully to come out soon in version 4.2) that will allow attendees to see and manage their orders.

Does this help answer your question? Please let me know.

Thanks.
Geoff

[Geoff]

Hello Justus,

Thanks for the interest in our plugins. I can answer your questions.

We do not have any geolocation feature as you are looking for, though it could be possible with a customization and not something we support.

For example, here is a (slightly older) thread from a customer who seemed to get something like this working.

Does this help answer your question? Please let me know. 🙂

Cheers,
Geoff

[Geoff]

Hey there and thanks for getting in touch!

You can absolutely create your own calendar templates — whether it’s customizing an existing one using a template override (more on this in our Themer’s Guide) or it’s creating a new theme template altogether and constructing it with your own custom query or using our tribe_get_events() function as a methods for fetching event content and info. Either of those methods will allow you to create your own layout, whether it’s using one of the existing templates as a blueprint or building one from scratch.

Does that help answer your question?

Cheers,
Geoff

[Geoff]

Hey John,

That’s a fantastic idea! I believe WooCommerce (if you’re using it) will allow you to have a total sales summary widget, but I’m afraid it isn’t currently supported right out of the box with Event Tickets Plus. I can see how it would be super helpful though.

If you have a moment, it would be awesome if you posted this idea to our feature request forum. This allows others who are interested in that feature to easily voice their support. We frequently review suggestions there to find out which ones are popular, then we implement as many of them as we can.

Thanks!
Geoff

[Geoff]

Hey @May-i,

Very cool question. That would be an awesome feature and I can see how it would be super useful, though I’m afraid it’s not currently supported by Event Tickets or Event Tickets Plus.

If you have a moment, it would be awesome if you posted this idea to our feature request forum. This allows others who are interested in that feature to easily voice their support. We frequently review suggestions there to find out which ones are popular, then we implement as many of them as we can.

Sorry for the bad news, but does this at least help answer your question? Please let me know.

Thanks,
Geoff

[Geoff]

That’s so awesome to hear! Thank so much for following up and I’m stoked to hear this helped answer your questions.

I’ll go ahead and close this thread but do please let us know if anything else pops up and we’d be happy to help. 🙂

Cheers!
Geoff

[Geoff]

Hey Kevin and thanks for following up!

1 – Would the person with the QR scanner app need to have WP login credentials or be logged in to the WP Dashboard in a browser BEFORE scanning the QR code?

Yes, that would be a great idea. Otherwise, the URL will redirect the person to the WordPress login prior to checking in the attendee.

2 – Have users of Event Tickets Plus had issues with the ability to scan QR Codes to scan attendees during high web traffic times?

Good question. I honestly have not heard any reports of issues with scanning during high traffic. I would imagine that would have more to do with the hosting/server of the site than with Event Tickets Plus itself, but I cannot foresee anything directly tied to Event Tickets Plus that would prevent check-ins from happening at a rapid pace from multiple registered WordPress administrators.

I hope this helps answer your questions — of course, if you have any others, let me know and I’d be happy to help. 🙂

Cheers,
Geoff

[Geoff]

Hey there, @InfoMaven!

Great question. While we do not have a live demo for iCal Importer, we do have a really great refund policy that allows you to get a refund on any purchase within 30 days. We often find that testing plugins on your own site is a much better way to see if it works with your specific scenario — so definitely give it a test drive and let me know if you have any questions — I’d be happy to help. 🙂

Cheers!
Geoff

[Geoff]

Right on! Thanks so much for following up — let us know if any other questions pop up and we’d be happy to help. 🙂

Cheers,
Geoff

[Geoff]

Oh gotcha, I see what you mean!

Yes, there should be both a Next Events and Past Events link on the page if there are either past or upcoming events beyond what is shown on the calendar list.

But, to your point, I’m not seeing it on your site. Those links should appear just like they do here at the bottom of this site:

http://wpshindig.com/events/list/

That makes me wonder if there is something in the theme that might be hiding the links or preventing them from working. Would be willing to follow the steps in this guide? It will walk you through how to switch to a default WordPress to check for possible conflicts in the current theme.

Thanks so much!
Geoff

[Geoff]

Heck yeah, that rocks! Thanks so much for sharing this with us — I bet others will find this helpful as well and it will be great to have it here in the forums.

Cheers!
Geoff

[Geoff]

Excellent! So glad to hear you’re giving it a try — definitely let us know if any questions pop up while checking it out and we’d be happy to help. 🙂

Cheers!
Geoff

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