Plugin is not working with events calander

[Shahzad]

Hello,

After purchase and configured the event ticket plus with events calendar, this plugin is not working at my end. I have tried all the alternate solution for that and even try on the local server after removing all the plugins and with by default theme but still the result the same.

So kindly help me out on this

our working URL: http://funinthesunsurfschool.com/dev/

[credentials removed by admin]

Let me know if you need any more information from my side.

Thanks

[Shahzad]

Hi,

I haven’t received any response and not found any assistance. Kindly resolve this issue on the priority basis.

Thanks

[Geoff]

Hi Shahzad,

Thanks for reaching out and sorry for the trouble during setup — I’m happy to troubleshoot this with you.

Can you please describe what it is exactly that isn’t working? It would be super helpful so that I know what to look for.

Also, it would be awesome if you could head to the plugin’s Help screen, copy the System Information at the bottom of the screen and paste it here for me as a private reply. That will help me confirm a few settings as we get started.

Thanks so much!
Geoff

[Shahzad]

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[Geoff]

Thanks for the info, Shahzad! This is helpful. It looks like you are running the latest versions of the plugins and have the right dependencies in there, so that’s a good start.

After enabling the plugin I haven’t got any option on the frontend to payment.

Will you please send me two more things:

• A link to an event on your site that has tickets but does not have the front-end ticket form
• A screenshot of the editor for that event, including the ticket settings for that event.

This is the only event I see on the site at the moment and it appears to be free:
http://www.funinthesunsurfschool.com/dev/event/4971/

That link and screenshot will help me see check the settings for that particular event and hopefully pinpoint the issue.

Thanks!
Geoff

[Shahzad]

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[Geoff]

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[Shahzad]

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[Geoff]

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[Shahzad]

This reply is private.

[Geoff]

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[Shahzad]

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[Geoff]

It looks like your ticket is not set to start selling until tomorrow, 5/20 (screenshot). If you change that to the current day and time, then the ticket form will show up.

Cheers!
Geoff

[Geoff]

Hi Shahzad,

I see my last reply was marked as the correct answer — I’ll go ahead and close this thread but please let us know if anything else comes up and we’d be happy to help.

Cheers,
Geoff

[Author]

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