Cancel order

  • Post date

Home › Forums › Ticket Products › Event Tickets Plus › Cancel order

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • May 19, 2016 at 4:49 am #1116317
    TEME
    Participant

    Is it possible to add a link to the confirmation email with the option to cancel the participation? Otherwise the participant needs to send an email and our backend support to lookup the email and remove the participant from the event…

    Regards,

    Teme

    May 19, 2016 at 7:08 am #1116378
    Geoff
    Member

    Hello Teme,

    Great question. It’s unfortunately not possible for someone to cancel their own order in the plugin just yet, though we are working on a new feature (hopefully to come out soon in version 4.2) that will allow attendees to see and manage their orders.

    Does this help answer your question? Please let me know.

    Thanks.
    Geoff

    May 20, 2016 at 6:52 am #1116950
    Geoff
    Member

    Hi Teme,

    I see my last reply was marked as the correct answer. I’ll go ahead and close this thread but please let us know if any other questions pop up and we’d be more than happy to help. 🙂

    Cheers,
    Geoff

  • Author
    Posts
Viewing 3 posts - 1 through 3 (of 3 total)
  • The topic ‘Cancel order’ is closed to new replies.