[Geoff]

Hey there, and thanks for getting in touch!

I believe you can move the WooCommerce Shop page to Draft status and that should disable it from being in view. I’m afraid that Event Tickets Plus has no control over that page, but it’s worth noting that tickets are disabled from appearing on that page by default.

Does this help answer your question? Please let me know. 🙂

Cheers!
Geoff

[Geoff]

Hey there, C!

Great question. Do you have an example of how the custom loop works? I do know that it is possible to exclude past events if you’re using the tribe_get_events function to create the loop.

In fact, here is a great tutorial on how to build a loop of events using the function, including an example of how to display only upcoming events:

Using tribe_get_events

Will that help you get started? Please let me know. 🙂

Cheers!
Geoff

[Geoff]

Hey Robert,

Thanks for getting in touch — so glad to hear you’re making the move to The Events Calendar!

Great questions. Let me try to tackle these one at a time.

1/ Is there a way to use conditional logic to list events in /events page?

We do use CSS classes quite liberally in the markup. For example, every event with a category will have a class specifically for that category. That gives you a greater degree of control when using CSS to target certain events, like styling it differently than events in other categories.

We also provide a way for you to override any calendar template. That also allows you to customize the markup in the template itself. For example, if you wanted to include a PHP condition that checks whether an event is in a specific category before outputting markup, then that’s totally possible.

2/ Is there a way to configure which Events to show on related events at Single Page Event? Like show only events from the same Organizator.

I’m afraid not. The events that display are based solely on Event Category, so any event that matches the category of the event being viewed will be displayed and organized by date.

Does this help answer your questions? Please let me know. 🙂

Cheers!
Geoff

[Geoff]

Hi Filippo,

You know, I am not totally sure whether Event Tickets Plus and the Name Your Price plugins are compatible with one another.

Our ticket purchase form is close to the WooCommerce Add to Cart Form, but might be missing a hook that the plugin needs.

Our form can be customized in the theme so it could be modified there if it needs to be updated for any reason at all, though I do not have any other information on how that would work out.

We do offer 30 day refund policy so you could try it out and if it does not work request one.

Let me know if you have any follow up questions.

Cheers!
Geoff

[Geoff]

Hi Bryan,

Great question and, yes, it is possible to capture a phone number when someone RSVPs for an event. Event Tickets Plus allows you to create custom fields that attendees must fill out during the registration process and that will allow you to create a phone number field that will be recorded in the reports.

Will that help get you what you’re looking for? Please let me know. 🙂

Cheers!
Geoff

[Geoff]

Hey Kevin,

I brought in another pair of eyes to look at this and this function should do the trick:

/**
* If The Events Calendar is active, restores the default exclude_from_search
* property of the venue post type.
*/
function disable_public_venue_search() {
if ( ! class_exists( 'Tribe__Events__Main' ) ) return;
$tec = Tribe__Events__Main::instance();
$venue_args = $tec->getVenuePostTypeArgs();
$venue_args['exclude_from_search'] = true;
register_post_type( Tribe__Events__Main::VENUE_POST_TYPE, apply_filters( 'tribe_events_register_venue_type_args', $venue_args ) );
}

// ECP enables search for venues during wp_loaded:10 so we need this to run just after that
add_action( 'wp_loaded', 'disable_public_venue_search', 50 );

You’re right that organizers are excluded by default. This will make sure the same is true of venues.

Let me know if this helps do the trick!

Geoff

[Geoff]

Thanks so much for the system info, Daniel! This is super helpful.

Will you please do me a favor and try re-installing both Event Tickets and Event Tickets Plus? I would go into the plugin directory, completely delete both folders, download fresh copies of both plugins and install those.

And, when you do, try installing Event Tickets first, activate it, then proceed with installing Event Tickets Plus.

If you’re still seeing the message after doing that, will you please screenshot it and share it with me here?

Thanks again!
Geoff

[Geoff]

Heck yeah, us too! Cheers to you for checking it out and signing up for the beta — we’ll see shortly to test things out. 🙂

Have a great day!
Geoff

[Geoff]

No worries at all, Ruth! So sorry for the mixup here, but I sure am glad it’s all sorted out now so we can keep the conversation going. See you in the inbox. 🙂

Cheers,
Geoff

[Geoff]

My pleasure, Will — thanks so much for following up and sorry I didn’t have a better workaround for you here. I can see how that would be a nice feature to have. In fact, if you have a moment, it would be awesome to add that to our feature request forum so it’s on our radar and other folks can support it as well.

I’ll go ahead and close this thread but please do feel free to let us know if any other questions come up and we’d be more than happy to help.

Cheers!
Geofft

[Geoff]

Hey Daniel, thanks for following up!

So glad to hear questions 1 and 3 are good to go.

Let’s figure out what’s going on with the second question.

Will you please head to Events > Settings > Help, copy the System Information at the bottom of the screen and paste it her as a private reply? That will allow me to check some of your settings and look for anything that might be missing.

Thanks so much!
Geoff

[Geoff]

Hey Davis, thanks for following up!

The nonprofit discount is an ongoing thing, meaning that you will not have to pay for a renewal each year. In fact, I see your license is valid through 2026, so you should be covered. 🙂

And, yes, as long as your license key is entered into the settings, you will receive automatic updates to the plugin when they are available.

3. I understand now how the WooCommerce and Authorize.net plugin fit in, but I am a bit disappointed I didn’t get that information beforehand.

I’m super sorry to hear this! We do have information on the Event Tickets Plus product page that talks about this at length, as well as a checklist of features that covers what’s included. Still, I know it’s easy to miss something, so if you have suggestions about what else we could be doing to communicate that better, we’d love to consider it to help others avoid the same level of disappointment moving forward.

Thanks,
Geoff

[Geoff]

My pleasure! Cheers and feel free to let us know if any other questions pop up — we’d be happy to help. 🙂

Geoff

[Geoff]

My pleasure! Cheers and feel free to let us know if any other questions pop up — we’d be happy to help. 🙂

Geoff

[Geoff]

My pleasure! Cheers and feel free to let us know if any other questions pop up — we’d be happy to help. 🙂

Geoff

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