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Hello Debra
We’d be happy to help sort that out for you. We can issue you a prorated offer to move up to the next level of licensing.
Please send an email to support [at] theeventscalendar [.] com.
Thanks
Courtney 🙂Hi Julian
Yes, we are now compatible with Woo 3.x. I would still strongly suggest testing on a staging server and having a full backup available before proceeding, but our plugins are now compatible.
Is there anything else I can do to help?
Thanks
Courtney 🙂Hello Ana
I’ll switch this to the correct forum. Until then, can you try the workaround solution at https://theeventscalendar.com/support/forums/topic/feature-image-showing-up-twice-on-events-page-twentyseventeen-theme/#post-1299059.
I’ll also flag this thread for you to be notified of updates when we have a solution available.
Thanks
Courtney 🙂Hello Sean
I’d suggest starting with our Themer’s Guide for a good overview on custom overrides. While we aren’t able to handle much styling customizations, per our Scope of Support / Terms, we are able to review your code some. Please feel free to ask specific questions again in the forums about those.
Is there anything else I can do at this time?
Thanks
Courtney 🙂Hello Patricia,
You can install Events Calendar Pro on your staging site without the license active. The features will work, but you won’t receive update notifications or be able to share your System Info with us automatically until it is active. You should still be able to prepare everything else on your staging site as needed before pushing it live.
Does that make sense?
Thanks
Courtney 🙂Hello Patricia
In Using One License for Live and Dev Sites https://theeventscalendar.com/knowledgebase/using-one-license-live-dev-sites/, we do specify which domain structures that we currently support for staging sites.
If your site doesn’t match the criteria, you can still use the plugin. You will need to manually run updates, the license may not register (or you could register it there while building and later Move Your License Key https://theeventscalendar.com/knowledgebase/moving-your-license-keys/. If you need to contact support during that time, please manually send in your System Info.
Is there anything else I can help you with?
Thanks
Courtney 🙂Hello Jonathan
Can you deactivate all other plugins except those made by Modern Tribe while attempting to enable the license for Filter Bar. Please let me know the results of that.
Thanks
Courtney 🙂Hello Marios
Can you test your site while using Twenty Seventeen https://wordpress.org/themes/twentyseventeen/? I am wondering if this is a theme conflict issue.
Let me know what the results look like.
Thanks
Courtney 🙂Hello Ulf
Using Widget Shortcodes might work here. Can you try using a shortcode like this, but changing the slug and category to match your site:
[tribe_featured_venue slug="the-eiffel-tower" category="barbeque"]
Let me know if this works for you.
Thanks
Courtney 🙂Hello Aaron
Can you check Events » Settings » Display » Advanced Template Settings » Add HTML before event content and be sure that no content is there?
I am wondering where that event link is coming from.
Thanks
Courtney 🙂Hello Robert
In Using One License for Live and Dev Sites https://theeventscalendar.com/knowledgebase/using-one-license-live-dev-sites/, we do specify which domain structures that we currently support for staging sites.
If your site doesn’t match the criteria, you can still use the plugin. You will need to manually run updates, the license may not register (or you could register it there while building and later Move Your License Key https://theeventscalendar.com/knowledgebase/moving-your-license-keys/. If you need to contact support during that time, please manually send in your System Info.
Is there anything else I can help you with?
Thanks
Courtney 🙂
