Featured Images showing twice

[Ana Benedict]

Hi, I am experiencing exactly the same issue as reported here:

Feature Image Showing Up Twice on Events Page (TwentySeventeen Theme)

At the time the problem began, I was running Event Calendar and Event Tickets. I have just purchased Event Tickets Plus but while activated it is not yet configured. I have tried both the css snippets detailed in the above thread, but it has not worked.

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PLEASE LEAVE FOR SUPPORT
Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/feature-image-showing-up-twice-on-events-page-twentyseventeen-theme/

[Ana Benedict]

Sorry, I have just realised I have posted in the wrong forum. This should be in the Event Calendar forum.

[Courtney]

Hello Ana

I’ll switch this to the correct forum. Until then, can you try the workaround solution at https://theeventscalendar.com/support/forums/topic/feature-image-showing-up-twice-on-events-page-twentyseventeen-theme/#post-1299059.

I’ll also flag this thread for you to be notified of updates when we have a solution available.

Thanks
Courtney 🙂

[Ana Benedict]

Thank you. I have tried the workaround with both snippets already, but neither have solved the problem. I am clearing both browser and website cache and the issue is still there. I have removed the featured images from my events until this can be resolved.

[Courtney]

Hi Ana

Can you send me a link to a specific event and have 1 featured image included? I’ll take another look and see if your site needs a different work around.

 

Thanks
Courtney 🙂

[Ana Benedict]

Hi Courtney, apologies for taking so long to respond. Here is the link to an event as requested: https://remedialthai.com/event/care-for-your-calves-oct-2017-am/

[Courtney]

Hello Ana

I just tested while viewing your link.

Can you add the following code to your child theme, or in Appearance » Customize » Additional CSS?

.single-featured-image-header img {display: none !important}

OR

.tribe-events-event-image img {display: none !important}

Either of these methods worked in my testing on your site.

Thanks
Courtney 🙂

[Ana Benedict]

Thank you Courtney, I finally got it to work 🙂

[Courtney]

Great Ana! I hope we can issue a fix soon for that.

Thanks
Courtney 🙂

[Victor]

Hi Ana!

Just wanted to share with you that a new maintenance release (for the Week of 18 September 2017) is out, including a fix for this issue 🙂

Find out more about this release → https://theeventscalendar.com/maintenance-release-week-18-september-2017/

Please update the plugins and let us know if the fix works for your site.

Best,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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