Courtney

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Viewing 15 posts - 3,451 through 3,465 (of 5,607 total)
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  • in reply to: please reopen thread #1343580
    Courtney
    Member

    Hi Robbie

    I checked on https://theeventscalendar.com/support/forums/topic/plugin-makes-website-really-slow/ and it is still open. It looks as though we’ve flagged it for a pending fix, which will be resolved with an update addressing this issue at a later time.

    https://theeventscalendar.com/support/forums/topic/events-calendar-slow-backend/ remains closed as this was marked as a duplicate thread.

    I do know this can be frustrating, but we are definitely working on a solution.

    Thanks
    Courtney ๐Ÿ™‚

    Courtney
    Member

    Hi Joseph

    Can you add the following code to your child theme, or in Appearance ยป Customize ยป Additional CSS?

    .tribe-events-filter-view.tribe-filters-closed #tribe_events_filters_wrapper #tribe_events_filters_toggle
    {font-size: 1rem !important;}
    

    Let me know if that works for you. You can adjust the number to 1.5, etc until you find the size that looks right for you.

    Thanks
    Courtney ๐Ÿ™‚

    in reply to: Styling event embeds #1343572
    Courtney
    Member

    Hi Susan


    @mathewlewis
    definitely has the right answer on this (Thanks!). The way that WordPress embeds any part of itself really determines the styling. I’d still love to see how you make out with this customization though. Please share if you carry this out.

    Thanks
    Courtney ๐Ÿ™‚

    in reply to: Do the Pro version work with theme Twenty fourteen? #1343091
    Courtney
    Member

    I checked in with one my teammates about the Javascript errors I am seeing. It looks like your site is trying to reference a local install at 127.0.0.1. To help with this, can you go to Settings ยป Permalinks, and literally just hit save?

    Thanks
    Courtney ๐Ÿ™‚

    in reply to: Do the Pro version work with theme Twenty fourteen? #1343085
    Courtney
    Member

    Hello Kari

    Would you mind enabling WP_DEBUG and sharing any PHP errors you see while navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket?

    Once you share your WP_DEBUG findings, we may be able to get an idea of any hidden plugin or theme conflicts.

    Please enable WP_DEBUG on your site. You’ll need to edit to your site’s wp-config.php file and change this line of code: define('WP_DEBUG', false); to this: define('WP_DEBUG', true);
    (or add this line of code if you can’t find mention of ‘WP_DEBUG’ in your wp-config.php file)

    If any errors do appear while navigating your site’s pages, please copy and paste them in their entirety into a new ticket reply — along with the URL of where you saw the error(s) — and make sure you set it as a Private reply.

    Finally, please check for Javascript errors: Using Your Browser to Diagnose JavaScript Errors.

    I do see some Javascript errors when I look at your events page.

    Thanks
    Courtney ๐Ÿ™‚

    in reply to: Scheduled Imports are not running #1343081
    Courtney
    Member

    Hi Oliver

    Can you provide me with the sources you are trying to import? I’d like to test this further.

    Thanks
    Courtney ๐Ÿ™‚

    in reply to: RSVP not displaying #1343074
    Courtney
    Member

    Hello

    Can you start by going through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/?ย  I am wondering if you might have a plugin or theme conflict.ย  Begin by deactivating all other plugins, using a theme such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/, and see if the issue still persists. Also, double check for any other updates available (Dashboard ยป Updates).ย 

    Would you mind enabling WP_DEBUG and sharing any PHP errors you see while navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket?

    Once you share your WP_DEBUG findings, we may be able to get an idea of any plugin or theme conflicts.

    Please enable WP_DEBUG on your site. You’ll need to edit to your site’s wp-config.php file and change this line of code: define('WP_DEBUG', false); to this: define('WP_DEBUG', true);
    (or add this line of code if you can’t find mention of ‘WP_DEBUG’ in your wp-config.php file)

    If any errors do appear while navigating your site’s pages, please copy and paste them in their entirety into a new ticket reply — along with the URL of where you saw the error(s) — and make sure you set it as a Private reply.

    Finally, please check for Javascript errors: Using Your Browser to Diagnose JavaScript Errors.

    Please let me know if the issue still persists after these tests. You may have already gone through some of these, but I’d like to confirm that you’ve
    gotten through all of them.

    Thanks
    Courtney ๐Ÿ™‚

    in reply to: list/week/day views get 404 error #1343067
    Courtney
    Member

    Thanks Lee

    Keep us posted if you need any other help.

    Thanks
    Courtney ๐Ÿ™‚

    in reply to: Add to Calendar Button #1343065
    Courtney
    Member

    Hey Kevin

    Can you add the following code to your child theme, or in Appearance ยป Customize ยป Additional CSS?

    .tribe-events-month .tribe-events-ical.tribe-events-button {
        float: left;
    }

    Thanks
    Courtney ๐Ÿ™‚

    in reply to: Location search not working #1343057
    Courtney
    Member

    Hi Trevor

    It looks like our next update might have this issue resolved for you. I can’t make any official promises, but by next Thursday you might see this working better. We’ll keep you posted.

    Thanks
    Courtney ๐Ÿ™‚

    in reply to: Shortcode problem #1343039
    Courtney
    Member

    Hi Ulf

    Unfortunately our full width calendar view shortcodes do not yet have tags as a filter option.

    If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

    You can suggest it it https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/18382048-add-tag-as-filter-option-for-tribe-events-shortcod.

    Thanks
    Courtney ๐Ÿ™‚

    in reply to: edit view option and CSS for events calendar #1343035
    Courtney
    Member

    Sure thing Lee

    Let us know if you need any more help.

    Thanks
    Courtney ๐Ÿ™‚

    in reply to: Theme compatibility etc #1343034
    Courtney
    Member

    Sure thing Richard. I hope you find a solution to your needs.

    Thanks
    Courtney ๐Ÿ™‚

    in reply to: How to filter out categories in search-bar? #1343032
    Courtney
    Member

    Hey Ernest

    It is possible to make this link. I’ll say it is much easier to do when you have Filter Bar enabled, but not required.

    ex: http://wpshindig.com/events/month/?tribe_eventcategory=74%2C71%2C5%2C38%2C53%2C79

    To determine the categories IDs in my local install, my shared link looks like: http://mtevents.dev/events/month/?tribe_eventcategory=2&tribe_eventcategory=21

    The category ID’s are visible by going to Event ยป Event Categories. Then mouse over the category ID to find the id needed to build your link.

    event category id

    Let me know if this works for you.

    Thanks
    Courtney ๐Ÿ™‚

    in reply to: RSVP not displaying #1343009
    Courtney
    Member

    Hey there

    I think you are looking for features that come with our free plugin, Event Tickets. Can you install that, and in the Events ยป Settings ยป Tickets, enable that these will work on Events. This allows for free RSVP functionality with your events.

    Let me know if that makes more sense for rsvp features and tickets, or if you have further questions.

    Thanks
    Courtney ๐Ÿ™‚

Viewing 15 posts - 3,451 through 3,465 (of 5,607 total)