Theme compatibility etc

[Richard]

Hi

I have a wordpress site with a Bridge theme which is working well with woo commerce. I wish to add a facility to sell tickets but I don’t need a calendar of events – currently my events are shown as a product in woo commerce and I’d like to keep it that way. Will your event tickets plus plugin work for me? I need to have amendable attendee fiends and tickets that can be sent either in HTML that will print on one page or as a PDF.

If I purchase and it doesn’t work, do you offer a refund?

Thank you 🙂

[Courtney]

Hi Richard

I’d suggest starting with our free pluign: Event Tickets. If this works for you, Event Tickets Plus will work as well. Event Tickets Plus adds on the ability to purchase tickets, while Event Tickets allows for just free RSVP.

We do offer 30 day refunds if you find the plugin does not meet your needs. It’s just a matter of submitting a refund request form at https://theeventscalendar.com/knowledgebase/refund-policy/.

Thanks
Courtney 🙂

[Richard]

Thank you

I have added the free plugin but it doesn’t seem to work (I tried adding a ticket to a product)

[Courtney]

Hi Richard

Please see https://theeventscalendar.com/knowledgebase/new-user-primer-event-tickets/ to configure your Event Tickets settings.

Thanks
Courtney 🙂

[Richard]

Thanks Courtney

I’ve managed to create a ticket under a page setting which is fine.

What I’m trying to verify is can I convert an existing woo commerce product to a ticket using your pro plugin? I need to functionality the product template in woo commerce offers me.

Perhaps you can take a look at http://www.cheshire.wine/chester where you can see my products as they are now and you’ll hopefully see what I mean.

Thank you again for your help

Richard

[Courtney]

Hi Richard

We do not offer a way to convert existing Woo products to tickets. However, when you create a ticket with Event Tickets Plus, it will use Woo for the ecommerce.

Does this help?

Thanks
Courtney 🙂

[Richard J Smith]

Thank you for the reply, it indeed helps.

[Courtney]

Sure thing Richard. I hope you find a solution to your needs.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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