[Courtney]

Hi Nick

I’ll be filling in as Shelby is out for a few days. So sorry for the delay thus far.

Can you tell me when you go to Events » Settings » Imports » Event Update Authority, do you have “Overwrite my event with any changes from the original source” selected?

This should allow the imports to be overwritten when changes are made.

Thanks
Courtney 🙂

[Courtney]

Thanks for the update Adam. 🙂

[Courtney]

Hi Ulf

You won’t need

|| $value['name'] == 'Category Name 2' 

in your code.

Can you try that?

Thanks
Courtney 🙂

[Courtney]

Hi Michael

When I tested your import, I only saw 151 entries. Did you run our delete duplicates plugin mentioned in that post? If so, did it clear out the duplicates on your site?

Can you send a screenshot of the error on those 22000 entries being ignored? I’ll be sure to send that along to our devs.

Thanks
Courtney 🙂

[Courtney]

This reply is private.

[Courtney]

Thanks for these suggestions Asbjoern!

I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there for each of these points.

You can suggest it it http://tribe.uservoice.com.

Thanks
Courtney 🙂

[Courtney]

This reply is private.

[Courtney]

Hi Michael

I just got back from my family vacation and saw this update was launched today: https://theeventscalendar.com/the-events-calendar-4-5-12-1/ and see that this post contains a way to better delete these duplicates. Can you give it a spin and let me know how it goes?

Thanks
Courtney 🙂

[Courtney]

Hi Sam,

For this, we often recommend users check out our Find A Customizer guide.

Let us know how it goes.

Thanks
Courtney 🙂

[Courtney]

Hi Mandy

Thank you for the update. Please let us know if there are any other areas we can help with.

Thanks
Courtney 🙂

[Courtney]

Hi Oliver

I’ve just returned from a family vacation. While I was out, I see that we’ve shipped several fixes to both The Events Calendar and the Event Aggregator server that processes imports. However, some of our users are still experiencing the same issues. I know the team has been hard at work on these issues, but it seems we don’t yet have a clear solution for you. I will be sure you receive an update as soon as we’ve got one. I’m so sorry this has been going on for so long.

Thanks
Courtney 🙂

[Courtney]

Thank you Emanuele

I have passed your response along to our developer team and will be sure you are updated as soon as we’ve got a better solution available. I’m so sorry for this inconvenience.

Thanks
Courtney 🙂

[Courtney]

Hi Casper

So sorry for the delayed response. I’m just returning after a family vacation. I’ve passed this information along to one of our teammates to help me look into it further. We hope to have a response ready for you early next week.

Thanks
Courtney 🙂

[Courtney]

Thanks for the update Luke

It looks like this Event Aggregator but is still an open issue. We will be sure to reply here when this specific issue has been resolved. I wish that I could give you a more definitive timeline, but do look forward to updating you soon with better news.

Thanks
Courtney 🙂

[Courtney]

Hi Mack

As Victor shared, our records do indicate that we responded. I’m very sorry that Karol didn’t catch that message. Could it be that it was filtered into spam or deleted entirely?

I am glad that refreshing your permalinks resolved the issue. Is there anything further we can do to assist you?

Thanks
Courtney 🙂

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