List view missing multiple day events

[Emily Friedricks]

A event that spans multiple days is missing from the list view of the calendar. The event does appear when I search for it, and it shows on the month view

This is the event: https://www.lhf.org/event/exhibitstep-right-up-behind-the-scenes-of-the-circus-big-top-1890-1965/

Is this a bug? Can you help?

[Courtney]

Hi Breanna

I visited your site and did see the event in list view:

Is this the issue? Which way were you searching for it? I typed “circus” into the event search bar at top and saw it there as well.

Hoping to help clear this up for you.

Thanks
Courtney 🙂

[Emily Friedricks]

If you visit this page https://www.lhf.org/events/ the event does _not_ show up. But when I do a search for the event it _does_ show up
It will also show up if you just an empty search. I am attaching screenshots of this happening as well.

[Courtney]

That is odd Breanna

Can you recreate this as a new event with the same dates? Does the new version display?

Thanks
Courtney 🙂

[Emily Friedricks]

I recreated this as a new event with the same dates but both of them didn’t show up.

Both did show up when you do a search though. Like mentioned above.

Since it is a live site I couldn’t leave two of the same event so I am attaching screen shots of it.

[Courtney]

Hi Breanna

I’d like to escalate this issue further, but first I need to confirm that you’ve definitely Tested for Conflicts https://theeventscalendar.com/knowledgebase/testing-for-conflicts/?

Also, can you enable WP_DEBUG and sharing any PHP errors you see while navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket?

Once you share your WP_DEBUG findings, we may be able to get an idea of any plugin or theme conflicts.

Please enable WP_DEBUG on your site. You’ll need to edit to your site’s wp-config.php file and change this line of code: define('WP_DEBUG', false); to this: define('WP_DEBUG', true);
(or add this line of code if you can’t find mention of ‘WP_DEBUG’ in your wp-config.php file)

If any errors do appear while navigating your site’s pages, please copy and paste them in their entirety into a new ticket reply — along with the URL of where you saw the error(s) — and make sure you set it as a Private reply.

Thanks
Courtney 🙂

[Emily Friedricks]

This reply is private.

[Emily Friedricks]

This reply is private.

[Courtney]

This reply is private.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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