Forum Replies Created
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Courtney
MemberHi Jeff
I’m looking into this idea further. I believe we limit Event Aggregator at 3 months future imports to preserve performance.
However, to get you initially set up, I thought a workaround might involve getting the events into a .csv initially and doing a first time manual upload import, then syncing after that. I wasn’t able to find any solutions from Facebook on getting those events exported as a .csv though.
I have pinged our developers to ask if they have a better idea or solution and will update you when I know more.
Thanks
Courtney ๐Courtney
MemberHi Michal
Our plugin would not display exactly as you need initially. However, if you are comfortable with coding, our Themer’s Guide can help you customize to get the look that you want. You could also hire someone to do this for you. We suggest these: Find A Customizer.
We do offer Calendar View Shortcodes and Widget Shortcodes, and a combination of these might meet your needs to display this information.
I know this is likely not what you were hoping to hear. If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.
You can suggest it it http://tribe.uservoice.com.
Is there anything else I can help you with?
Thanks
Courtney ๐November 28, 2017 at 3:28 am in reply to: Double billed and update notice still appearing in WP Admin. #1393543Courtney
MemberHi Stephen
When I view your account, I see just the one license. Did you by chance make a 2nd login account with us? Or did you manage to get this resolved already?
You can see the license at My Account ยป Licenses.
Please let me know if I can still be of help on this.
Thanks
Courtney ๐Courtney
MemberHello Brigitte
I just looked into this same issue again and found we are still at the same point. At this time, any events that are imported and later deleted at the source are not deleted from your site.
If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.
You can upvote it at https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/15047292-option-to-remove-events-not-present-in-a-reimporte.
Is there anything else I can help you with?
Thanks
Courtney ๐Courtney
MemberIt looks like this has been suggested already. Please upvote it here:
Courtney
MemberHi Kate
I’d love to help get this resolved. Can you send in your System Info so that I can better diagnose what might be happening?
Then can you go through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/?ย I am wondering if you might have a plugin or theme conflict.ย Begin by deactivating all other plugins, using a theme such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/, and see if the issue still persists.
Also, double check for any other updates available (Dashboard ยป Updates).ย
Please let me know if the issue still persists after these tests.
Thanks
Courtney ๐Courtney
MemberHi Manuel
Weโd be happy to help sort that out for you.
Please send an email to support [at] theeventscalendar [.] com.
Thanks
Courtney ๐Courtney
MemberHi there!
Thanks so much for getting in touch! I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum. We’d be more than happy to assist you at one of the following locations:
โข If you’re using one or more of our free plugins such as The Events Calendar and Event Tickets, you can request assistance on the WordPress.org support forum for the affected product.
โข If you’re a current license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product. Please include your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ so we can better help you.If you can, please take the time to confirm in your post that you’ve run through our Testing for Conflicts steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! ๐
Thanks again, and we’ll see you in the forums!
November 27, 2017 at 4:55 pm in reply to: Trying to renew the licence but there is an error that I hold out dated coupon! #1393223Courtney
MemberHi Yas
I’m sorry that is happening. I was able to view your cart and it looks like you’ve got just the one product in the cart. It shouldn’t send this message. Can you try again? The coupon code can be applied just before checkout.
https://theeventscalendar.com/sale-black-friday-2017/
Please let me know if it works.
Thanks
Courtney ๐Courtney
MemberThis reply is private.
November 27, 2017 at 11:42 am in reply to: Made changes to the website by moving hosting now license isn’t valid. #1392885Courtney
MemberSorry for the confusion.ย You should’ve received an email containing a link to download Events Calendar Pro and the license key.
Can you go to My Account ยป Downloads and download the Eventbrite plugin.ย You’ll need to keep the free The Events Calendar plugin active as well.
Then get your license key, and go to Events ยป Settings ยป Licenses to enter it. You can also omit the former hosting address from this location as well.
It looks like you tried to activate the plugin, but in the Event Aggregator field instead.
Let me know if this works now.
Thanks
Courtney ๐Courtney
MemberHi Ray
Event Tickets and Event Tickets Plus are able to account for checking in ticket holders.
While we cannot promise that our plugins work with all themes, I do know we have Divi users.
We do offer 30 day refunds if you find the plugin does not meet your needs. It’s just a matter of submitting a refund request form at https://theeventscalendar.com/knowledgebase/refund-policy/.
Is there anything else I can help you with?
Thanks
Courtney ๐Courtney
MemberWeโd be happy to help sort that out for you.
Please send an email to support [at] theeventscalendar [.] com.
Thanks
Courtney ๐Courtney
MemberHi Marco
It looks like Event Aggregator cannot delete events from your site that once existed in Google Calendar.
If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.
You can suggest it it http://tribe.uservoice.com.
Thanks
Courtney ๐Courtney
MemberHi Christian
Test how your /events page looks when you change these settings: Events ยป Settings ยป Display ยป
Default stylesheet used for events templates
& Events template.

Can you let me know if that adds in the widgets you’d like?
Thanks
Courtney ๐ -
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