Double billed and update notice still appearing in WP Admin.

[Stephen]

I paid twice for the Event Tickets Plus plugin because the update notice is present in the admin. I wasn’t aware of the auto-renew that occurred a few days ago, so I went ahead and purchased it again. I would appreciate a refund for one of these instances. Also, some explanation on why the notice persists despite renewing the plugin.

Thank you

[Courtney]

Hi Stephen

When I view your account, I see just the one license. Did you by chance make a 2nd login account with us? Or did you manage to get this resolved already?

You can see the license at My Account » Licenses.

Please let me know if I can still be of help on this.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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