[Courtney]

Hi Cesar

Yes, events would continue to populate onto the calendar app as they are added to the site. It is up to the user’s settings for how often that is scanned to sync.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hi Mattz

Our plugin won’t do that without some advanced customizations. We’re limited in helping with those customizations, per our Scope of Support / Terms.

However, I can give you a bit of a starting point. Add this snippet to either your child theme’s functions.php file or use the My Custom Functions plugin. 

Example code to use tribe_is_past_event to noindex only past events:

function tribe_noindex_day_view() {
    
    if ( tribe_is_past_event() ) {
        echo ' <meta name="robots" content="noindex,follow" />' . "\n";
    }
}

add_action( 'wp_head', 'tribe_noindex_day_view' );

If you want to prevent past and future events from being indexed he could use something like:

if ( tribe_is_event() && ! tribe_event_is_on_date( $date, get_the_ID() ) )

OR:

function tribe_noindex_day_view() {
    $date = date( 'Y-m-d' );

    if ( tribe_is_event() && ! tribe_event_is_on_date( $date, get_the_ID() ) ) {
        echo ' <meta name="robots" content="noindex,follow" />' . "\n";
    }
}

add_action( 'wp_head', 'tribe_noindex_day_view' );

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hi Al

Do you mean that Appearance » Customize breaks with The Events Calendar running?

If so, can you start by going through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/?  I am wondering if you might have a plugin or theme conflict. 

We do also have a great resource to point you on to advanced customizations using our Themer’s Guide. If you want to hire someone to make those changes, we’d suggest the groups listed at: Find A Customizer.

Thanks
Courtney 🙂

[Courtney]

Great @vancouverfamily

Glad you are all fixed up now.

Let us know if you need further assistance.

Thanks
Courtney 🙂

[Courtney]

Thanks Nelson! Happy to help 🙂

[Courtney]

Hi Ryan

Unfortunately, we do not have a good solution to offer for this. The map relies entirely upon the Google Maps API, and would not be something we can customize, as that is handled by Google.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hello Maxime

Can you start by going through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/?  I am wondering if you might have a plugin or theme conflict. 

We recommend conducting these tests on a staging server (https://theeventscalendar.com/knowledgebase/creating-using-wordpress-staging-site/).

Begin by deactivating all other plugins, using a theme such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/, and see if the issue still persists.

Also, double check for any other updates available (Dashboard » Updates). 

Please let me know if the issue still persists after these tests and share your System Info so that I can better help you.

Thanks
Courtney 🙂

[Courtney]

Hi Ullrich

I’m sorry for the mix up. I believe the features you are looking for are part of Filter Bar, not Events Calendar Pro.

You can view Filter Bar in action on the 2nd row at http://wpshindig.com/events.

Would you like to switch from Events Calendar Pro to Filter Bar instead?

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hi Robert

That is a feature specific to Event Tickets Plus in List View.

You can see a preview of this on our demo site: https://wpshindig.com/events/list/?tribe_paged=2&tribe_event_display=list.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hi Janet

Can you walk through the steps on Moving Your License Key? Let me know if this works for you.

Thanks
Courtney 🙂

[Courtney]

Hi Kelly

Can you tell me the website address and the email (if you know it) of the account holder? I’d be happy to look this information up in our system.

Thanks
Courtney 🙂

[Courtney]

Hi Jennifer

I believe child categories would be an easier way than searching for 2 tags, if that would fit your needs.

We do also have a product that puts the user in control of easily finding exactly what meets their criteria. Filter Bar can be seen as the 2nd row on our demo site: http://wpshindig.com/events.

The only requirement for this plugin is that you are running our free The Events Calendar plugin as well.

Does that help answer some of your questions?

Thanks
Courtney 🙂

[Courtney]

Yes Varun

We do offer 30 day refunds if you find the plugin does not meet your needs. It’s just a matter of submitting a refund request form at https://theeventscalendar.com/knowledgebase/refund-policy/.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hi there!

Thanks so much for getting in touch! I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum. We’d be more than happy to assist you at one of the following locations:

• If you’re using one or more of our free plugins such as The Events Calendar and Event Tickets, you can request assistance on the WordPress.org support forum for the affected product.
• If you’re a current license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product. Please include your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ so we can better help you.

If you can, please take the time to confirm in your post that you’ve run through our Testing for Conflicts steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! 🙂

Thanks again, and we’ll see you in the forums!
Courtney

[Courtney]

Hey there

The Events Calendar is our free plugin, available on WordPress.org.

The license issue you are seeing is likely tied to Eventbrite Tickets. Are you able to tell us what the domain of the website is or the email address of the account holder? I could look that information up on our system to see if the license has expired.

Thanks
Courtney 🙂

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