[Cliff]

Hi Adam. Thanks for your question.

So I can be clear what you’re attempting to do, are you wanting to replace the link in the Calendar view so it links to the single event’s website field URL instead of linking to the single event itself?

If not, please clarify exactly where you’re wanting to replace the link.

 

[Cliff]

Hi Ajay. Thanks for linking to your previous support forum thread.

About 1 minute into the video demo at https://theeventscalendar.com/tickets/ you can see what it looks like to add multiple tickets to an event (e.g. Senior Citizen is Free, Youth is $10, Adult is $15).

However, in the wp-admin area, they’re 3 separate WooCommerce products, not 1 product with 3 variations.

Here’s an example of the wp-admin WooCommerce products area after adding 3 such tickets via the Events Calendar’s Tickets add-on, in case it helps:

Does that clear things up for you?

[Cliff]

Hi Tommy. Thanks for your question.

Sorry the forum thread you found didn’t work for you. It’s from 2012 and things have changed since then.

Could you please try the code found at this thread from earlier this year? https://theeventscalendar.com/support/forums/topic/display-how-many-tickets-are-left-or-in-stock/#dl_post-944613

Please let me know if that accomplishes what you’re wanting. If not, I’ll do my best to assist you further.

[Cliff]

Hey again 🙂

Here are some screenshots to help:

1) add your desired additional fields via PRO add-on

2) they’ll be displayed on the Community Events front-end form without you having to do anything else

3) the wp-admin view of Additional Fields:

4) The front-end Event Single view:

 

The last piece of the puzzle would be your need to code the “required” part of the field(s) you choose to add.

 

Let me know if there’s still a part of the setup you’re not sure about.

 

[Cliff]

Howdy, jazzinconcert. Thanks for your question.

If you’re asking about incorporating the Advanced Custom Fields plugin, such in-depth customization help would be outside our scope of support, per our Terms.

However, if you’d like to use our plugin suite’s native functionality, I think you should be able to accomplish what you’re needing:

1. Of course, you’ve already got the Community Events add-on
2. Install and activate the Events Calendar PRO add-on
3. Go to wp-admin Events settings > Additional Fields (read this link for detailed info) and add the fields you’re wanting. They’ll automatically appear on your Community Events front-end form!
4. Reference our Required fields for events submission form KB article to get started with requiring fields.

I hope this info helps you determine which way to proceed is best for you.

I’m looking forward to hearing which way you decided to go!

[Cliff]

Thanks for the detailed update. Please send me a screenshot and link (even if it’s just like /events/event/abc-123/) to make sure I’m looking at the exact same part of The Events Calendar (and/or PRO) and I can look into it further.

[Cliff]

Thanks for sharing, Susie. We do our best to update all support tickets once a bug is squashed. Hopefully this thread will receive such loving when that time comes. 🙂

[Cliff]

Thanks for your understanding.

If you’re unable to upload images via our forum, please use a service like CloudApp, Jing, or another one of your choice.

[Cliff]

My apologies. Sometimes we read and re-read and still miss things. I’m human. 🙂

Would you please provide link(s) and/or screenshot(s) to make sure I’m looking into exactly the issue you’re asking about.

Thanks a lot.

[Cliff]

Hi Brad. Thanks for the links; they really helped.

I entered your same recurrence pattern on my testing site and experienced the same as you. I’ve confirmed it’s one of our recently-discovered bugs and shared your notes with our developers.

We take bug reports seriously, and they’ll address it, but I cannot provide any time estimate.

Thank you for patience with this bug and for being a valued customer.

[Cliff]

Thanks for your question and the link, Diane.

I tested with Chrome and it didn’t work there either. In the Developer Tools console, I saw these errors:

• js:87 You have included the Google Maps API multiple times on this page. This may cause unexpected errors.ei @ js:87
  http://www.815life.com/wp-content/cache/minify/000000/lZBNTsQwDIUvNGkYIcSaA…5R66px10lFcY1x-p79vKfT2_sf-myt0a7x78rUWRY7fIbAdbpEGwJsrWQoawNQSSRAY3o28.js
• Failed to load resource: the server responded with a status of 404 (Not Found)
  y0stzyrWL05NLErOMAIA.js:1
• Uncaught TypeError: Cannot set property ‘innerHTML’ of null

Whenever there are JavaScript console errors, it can affect our plugins’ functionality.

You’ll need to track down what other plugin(s) or theme code is trying to load the Google Maps API besides ours. And resolve the other JS issues as well.

Here are some helpful tips for debugging:

Could you try temporarily activating the default Twenty Fifteen theme, and seeing if the issue persists.

If disabling the theme fixes it, we have narrowed the issue down to a theme conflict. Do you have any theme overrides for the Events Calendar? If so could you try disabling them by renaming your [themename]/tribe-events/ folder to ‘tribe-events-bak’. Did that fix it?

If the issue persists in the default Twenty Fifteen theme, then we have a different set of debugging steps. Please keep the Twenty Fifteen theme enabled, and also disable any plugins other than the ones from Modern Tribe to see if that fixes it. If it does, please try re-enabling the plugins one at a time until the issue resurfaces. When it does resurface, can you let me know which plugin caused that to happen?

[Cliff]

Hi Mark. Thanks for your question.

From the information you provided, I believe you’re using a child theme of http://hb-themes.com/home/themes/highend/

I appreciate your question and the desire to customize it for your theme’s use. However, we cannot provide such in-depth customization help, per our Terms.

If you think it’s a display/CSS bug that happens with the Twenty Fifteen theme too, please let me know that.

If there’s something else I can help you with, please update this ticket or create a new ticket if it’s a separate issue.

Thank you very much for your understanding. We definitely value you as a customer!

[Cliff]

You’re welcome.

I appreciate your question about jQuery UI and the desire to possibly customize/remove it for your use. However, we cannot provide such in-depth customization help, per our Terms.

I hope you can appreciate this, and I welcome you to dig deeper into the code as needed for your customizations.

[Cliff]

Whoops. Sorry about that. I changed ‘echo’ to ‘return’.

The https://gist.github.com/cliffordp/013e3e43a3f3bca9b7cc snippet been fixed and should be ready to go for you.

Let me know.

• This reply was modified 10 years, 7 months ago by Cliff.

[Cliff]

Phew, you’ve been busy. Thanks SO much for all that play-by-play information.

If I understood your feedback correctly:

• all views at the main Events page work properly
• all Event Single pages work properly
• The List and Map views work when viewing the Events in a specific category but the Month, Week, Photo, and Day views display no events even though there are events during those times

Here are some troubleshooting steps that that may help lead to a solution:

• If you view an Event Single page, does it display which category it’s in? If yes, click that link. Is that the same link you’re visiting when using the WordPress menu?
• Does yoursite.com/events/category/barbecue/2015-10-19/ work? (Change to your domain, category, and a single date when there’s at least one event.) This will force display of Day view.

===

Last but not least, you may be experiencing one of our confirmed bugs:

Description / Steps to reproduce:

With a category URL (http://site/events/category/cat-slug/), switch to a non-default view (http://site/events/category/cat-slug/photo/).

It doesn’t fetch any events and also it doesn’t select the correct view.

This was introduced in 3.12

 

You’re welcome to try downgrading our plugin(s) to a prior release (prior to 3.12 in this case) and test if it really is this bug that you’re experiencing on your site.

With all your testing, I suspect that it is, in which case you can decide to just use that working version until a fix is released (for which we don’t provide time estimates but we do take all bug reports seriously).

I hope this information helps.

Thanks again for all the detailed information. I really hope it goes well for you!

[Author]

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