Recurring Event Exclusions don't seem to be working

  • Post date

Home › Forums › Calendar Products › Events Calendar PRO › Recurring Event Exclusions don't seem to be working

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • September 28, 2015 at 1:17 pm #1009386
    Brad Fitzgerald
    Participant

    Hey guys,

    We’re loving the new super-custom recurrence additions you added in here!

    We have a recurring event that’s been setup, but the Exclusions don’t seem to be working. Or maybe we’re doing it wrong!

    The event is called: ELEVATE Dance Diversity University
    You can see the settings here: http://cl.ly/image/3W3W3d17210G
    And the front-end calendar here: http://cl.ly/image/0o1Z0K3S1k3W and here: http://www.numericapac.org/events/2015-12/
    You’ll see the event shows on /2015/12/20 and 2016/1/17 even though we’re not wanting it to.

    Are we doing something wrong, or could you help us?

    Thanks!

    September 28, 2015 at 3:26 pm #1009472
    Cliff
    Member

    Hi Brad. Thanks for the links; they really helped.

    I entered your same recurrence pattern on my testing site and experienced the same as you. I’ve confirmed it’s one of our recently-discovered bugs and shared your notes with our developers.

    We take bug reports seriously, and they’ll address it, but I cannot provide any time estimate.

    Thank you for patience with this bug and for being a valued customer.

    September 28, 2015 at 9:38 pm #1009516
    susiedrinksdallas
    Participant

    I’m having the same problem! Looking forward to a patch/fix.

    September 29, 2015 at 5:28 am #1009564
    Cliff
    Member

    Thanks for sharing, Susie. We do our best to update all support tickets once a bug is squashed. Hopefully this thread will receive such loving when that time comes. 🙂

    September 29, 2015 at 1:22 pm #1009801
    Jon
    Participant

    Can you please update me on this also. I have an event recurring daily from 30 Sep to 15 Oct, but I want to exclude the Mondays (10/5 and 10/12) and Tuesdays (10/6 and 10/13), but it is generating daily events for days.
    Here is my set up:
    Recurring Event Setup

    Here is the link to the calendar where you can see the events have been created for the dates that should have been excluded http://www.proartepatzcuaro.com/event/ficm-presenta-cartelera-de-la-primer-quincena-de-octubre/all/

    September 29, 2015 at 2:01 pm #1009822
    Brad Fitzgerald
    Participant

    Thanks Cliff!

    September 29, 2015 at 3:33 pm #1009846
    Cliff
    Member

    Brad, you’re welcome. Thanks for your understanding.

    Jon, yup, excluding events from a recurring sequence is the bug here.

    This forum post should get updated once a fix is out. Obviously, this is a common issue and one our developers are well aware of and working on.

  • Author
    Posts
Viewing 7 posts - 1 through 7 (of 7 total)
  • The topic ‘Recurring Event Exclusions don't seem to be working’ is closed to new replies.