[Cliff]

Hi Ross. Sorry you’re having such an extreme issue.

Our plugins definitely work in Chrome. I suspect there may be a plugin or theme conflict.

Could you try temporarily activating the default Twenty Fifteen theme, and seeing if the issue persists.

If disabling the theme fixes it, we have narrowed the issue down to a theme conflict. Do you have any theme overrides for the Events Calendar? If so could you try disabling them by renaming your [themename]/tribe-events/ folder to ‘tribe-events-bak’. Did that fix it?

If the issue persists in the default Twenty Fifteen theme, then we have a different set of debugging steps. Please keep the Twenty Fifteen theme enabled, and also disable any plugins other than the ones from Modern Tribe to see if that fixes it. If it does, please try re-enabling the plugins one at a time until the issue resurfaces. When it does resurface, can you let me know which plugin caused that to happen?

[Cliff]

I understand from your private reply that you already have PDFs and you want them displayed alongside the Events Calendar so both the PDFs and the Events Calendar view are all in one spot. Makes total sense!

If you want the links to your PDFs to appear site-wide, you could create a new WordPress menu, add “Custom Links” (you can see this in my previous screenshot of the menus) to your PDF items (e.g. 2 menu items), and then put the Custom Menu widget wherever you want it site-wide on your theme.

If you ONLY want them to appear next to the Events Calendar (and not site-wide), you’d need to use one of our hooks to display such links.

Since we don’t provide support for such advanced customizations, the best I can do is point you in the right direction. The Simply Show Hooks plugin may help you visualize where on the Events Calendar page you might want to hook into. Then you could dig into the plugin’s code and/or reference our functions library for details on the hook you’d like to leverage for your customization.

I hope this info help!

[Cliff]

Adam,

Maybe it’d help to change $link = $website_url; to $link = trim( $website_url, '/' );

I hope this helps you get it figured out, but I do need to remind you that we can point you in the right direction toward customizations, but we cannot provide support for custom code or integrations, per our “scope of support” Terms.

I’d love to hear if you got it figured out. And, if you do, you’re welcome to post the code here for others to possibly benefit from in the future.

Thank so much for your understanding and for being a valued customer!

[Cliff]

I’m glad we’re able to help you accomplish your website goals!

1)

If you install the third-party Event Rocket plugin (we don’t provide support for it and can’t guarantee it), then you’ll be able to use a shortcode like this to display today’s events:

[event_embed from="today 00:00:00" to="today 23:59:59"]

2)

To display a calendar of events just for a certain category (or specific dates, etc — whatever you decide to filter by), you could use one of our plugin’s widgets or shortcodes or the Event Rocket plugin’s shortcode. For example, one of our built-in shortcodes could be used like this: [tribe_mini_calendar category="party"]

As far as PDFs go, that’s not something our plugin provides but maybe this previous forum post’s guidance can help.

 

Let me know if there’s anything else to help with.

[Cliff]

Diane, thanks for the details.

When I have TwentyFifteen theme,TEC and TEC Pro active, and all other plugins deactivated, I do not see those console errors. You’re saying you do?

===

If you do, would you mind grabbing your system information and pasting it here? I know you sent it previously, but I’d need to see it with the setup described in the previous paragraph.

Make sure to use the ‘Set as private reply’ checkbox to protect your private information from the public. You can find the system info by going to WP Admin > Events > Settings, clicking on the “Help” tab, and scrolling down to the ‘System Information’ box. (Or by going to [yoursite]/wp-admin/edit.php?post_type=tribe_events&page=tribe-events-calendar&tab=help). That will give me a lot of extra information to help diagnose the problem.

===

If I misunderstood, please clarify further for me.

Thank you so much! I definitely want to help you figure this out.

[Cliff]

1)

For overall capacity limit, we do have that as a UserVoice request that you could add your vote to. You could also choose to use the Eventbrite Tickets add-on (set the event’s overall capacity in Eventbrite).

Yup, click “Add new ticket” button as many times as you want.

2)

 

Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

Let me know if you have any follow-up questions.

[Cliff]

Hi Greg. I’m sorry to hear about your site blowing up; that’s never fun.

I don’t have any idea what version of PRO you were using before, but I’d guess (can never guarantee with backup/restore stuff) that the data structure hasn’t changed to where you’d lose data with the core and PRO plugins (anything custom you may have coded may be a different story).

If you have a backup, I’d suggest trying to restore it on your local computer’s testing site (like with DesktopServer) and see how it goes.

I hope it goes well for you!

[Cliff]

Hi Tim. Nice site.

I see you have Filter Bar add-on. I assume that’s how you’re currently having users view events from each category.

One way you could display events from each category is by going to your site’s /wp-admin/edit-tags.php?taxonomy=tribe_events_cat&post_type=tribe_events and manually finding the links, like this screenshot shows:

Another method is to create a menu at /wp-admin/nav-menus.php — notice there’s an “Event Categories” section you could leverage somewhere in your theme (wherever there are menus).

Is it possible to filter them and have those Athletic events appear on separate page for atehltic program?

The Filter Bar just filters for the events “in place”. It doesn’t take someone to that category’s URL (e.g. /events/category/academic).

Is there a way for days events to appear on main home page under alerts or other section?

I’m not sure what you mean by “home page under alerts or other section”. Maybe you’re asking how to display only today’s events (e.g. a shortcode or widget). Is that what you’re asking?

I’m looking forward to hearing back.

[Cliff]

Hi rocketcitymom (cool name).

Are you referring to the Featured Image meta box when adding or editing an event in the wp-admin area (for example, at your site: /wp-admin/post-new.php?post_type=tribe_events )?

If you’re not seeing this meta box, please follow our troubleshooting steps:

Could you try temporarily activating the default Twenty Fifteen theme, and seeing if the issue persists.

If disabling the theme fixes it, we have narrowed the issue down to a theme conflict. Do you have any theme overrides for the Events Calendar? If so could you try disabling them by renaming your [themename]/tribe-events/ folder to ‘tribe-events-bak’. Did that fix it?

If the issue persists in the default Twenty Fifteen theme, then we have a different set of debugging steps. Please keep the Twenty Fifteen theme enabled, and also disable any plugins other than the ones from Modern Tribe to see if that fixes it. If it does, please try re-enabling the plugins one at a time until the issue resurfaces. When it does resurface, can you let me know which plugin caused that to happen?

Please update me once you’ve gone through these troubleshooting steps (or let me know if you’re asking a different question).

Thank you.

[Cliff]

No trouble at all. Thanks for sticking with me on this one. Glad we could narrow it down a bit further for you at least.

Cheers!

[Cliff]

Brad, you’re welcome. Thanks for your understanding.

Jon, yup, excluding events from a recurring sequence is the bug here.

This forum post should get updated once a fix is out. Obviously, this is a common issue and one our developers are well aware of and working on.

[Cliff]

This reply is private.

[Cliff]

Cheers, Thomas! 🙂

[Cliff]

I see console errors at the old.815life site too.

1. Please make sure you have the latest version of all of our plugins and the latest version of WordPress core.
2. If the problem persists, please try temporarily activating the default Twenty Fifteen theme and seeing if the issue persists.
3. If the issue persists in the default Twenty Fifteen theme, please keep the Twenty Fifteen theme enabled and also disable any plugins other than the ones from Modern Tribe to see if that fixes it. If it does, please try re-enabling the plugins one at a time until the issue resurfaces. When it does resurface, can you let me know which plugin caused that to happen?

Thanks for following these troubleshooting steps so we can get to the heart of the issue (either it’s a theme or plugin conflict or something else).

[Cliff]

Thanks for trusting us with your website’s credentials, but we’re not able to log in to customer’s sites. If it’s publicly accessible or you’re able to send a screenshot or a link I could test on my own site (like /events/event/abc-123/), feel free to send it and I can try looking into it. Thanks for your understanding of this policy.

[Author]

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