[Cliff]

Hi James.

It’s interesting. And I do see that http://www.funferret.co.uk/event/mighty-kickers-football-3%C2%BD-5th-bday-knutsford/all/ does work.

Maybe you could enable WP_DEBUG and see if one of those ‘date URLs’ (a single event in the recurrence series) has anything show up…

Would you mind enabling WP_DEBUG and sharing any PHP errors you see while navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket?

Once you share your WP_DEBUG findings, we may be able to get an idea of any plugin or theme conflicts.

Please enable WP_DEBUG on your site. You’ll need to edit to your site’s wp-config.php file and change this line of code: define('WP_DEBUG', false); to this: define('WP_DEBUG', true);
(or add this line of code if you can’t find mention of ‘WP_DEBUG’ in your wp-config.php file)

If any errors do appear while navigating your site’s pages, please copy and paste them in their entirety into a new ticket reply — along with the URL of where you saw the error(s) — and make sure you set it as a Private reply.

Let us know what you find. 🙂

[Cliff]

Wendy, to make sure you have all the correct plugin files, I’d suggest deleting all the Modern Tribe plugins you think you may have edited.

Then re-download them from https://wordpress.org/plugins/the-events-calendar/ and https://theeventscalendar.com/my-account/downloads/

This way there won’t be any confusion if you’ve accidentally changed one of our files that you shouldn’t have. You’ll have a fresh copy of the plugins installed.

Note: if you were asking about putting all the wp-admin > Events > Settings back to their defaults (as if upon initial installation to a new site), there’s no “reset” button, but the Settings shouldn’t be causing any issues for your setup.

Please let me know if I can help in any way.

[Cliff]

Lori, I’m glad to hear you figured out one issue.

What was the resolution?

How do you know WooCommerce (from WooThemes) and/or WooCommerce Event Tickets (from us) is causing the issue?

Do you have the latest versions of all your plugins and of WordPress and of your theme?

The more information you provide, the more likely we’ll be able to figure things out quickly.

Thanks and sorry again you’re having these frustrations. I look forward to hearing back from you.

[Cliff]

Kevin, maybe you could reference https://theeventscalendar.com/support/forums/topic/add-text-to-community-event-submission-form/ and just add your own new/separate area to display either the full terms (possibly in a scrollable text box) or just an actual link to the full terms.

You can still have a checkbox like you want, it just won’t have (and won’t need to have) the link to the Terms, since the link is right above the custom fields.

Just a thought. If it’s not the direction you’d like to go, I’d suggest adding a link to the terms via JavaScript / jQuery. The additional fields are plain text, not HTML, as you’ve seen. In my opinion, I’d prefer not to be removing security measures simply to enable a link to the terms.

Let me know how it goes.

[Cliff]

If you want to hide the previous and next links on an event-single page (for both recurring and non-recurring events):

.tribe-events-single .tribe-events-nav-previous,

.tribe-events-single .tribe-events-nav-next {

display: none;

}

[Cliff]

Howdy.

Sorry to hear you’re experiencing this issue.

Our developers are aware of this bug — prev/next links for an event in a recurrence series — and are working to resolve it.

We cannot provide ETAs, but it’s been reported by quite a few people, so I’m sure they’re working on it. Thank you for your patience and understanding as we work to prioritize and squash bugs.

[Cliff]

Hi Rebecca. Sorry for the delayed reply on this ticket. I hope to help you resolve your issue as quickly as possible.

1)

Do you have a URL I could visit on your site and also the URL to the event on Eventbrite?

2)

Would you mind grabbing your system information and pasting it here? Make sure to use the “Set as private reply” checkbox to protect your private information from the public.

You can find the system info by going to WP Admin > Events > Settings, clicking on the “Help” tab, and scrolling down to the “System Information” box. (Or by going to [yoursite]/wp-admin/edit.php?post_type=tribe_events&page=tribe-events-calendar&tab=help)

That will give me a lot of extra information to help diagnose the problem.

[Cliff]

Hi Linda.

I can point you to https://developers.google.com/structured-data/testing-tool/ and https://developers.facebook.com/tools/debug/ to test how Google and Facebook read your page’s markup (testing 1 link at a time, not your entire site).

However, you’d need to deactivate Yoast SEO plugin to see if it’s that or our plugin that’s affecting the page’s markup.

If you figure it out on your own, great. If not, please provide a URL for me to test and the resolution you’re looking for at that URL.

Thanks.

[Cliff]

Hi Ian.

https://wordpress.org/plugins/event-rocket/ has the shortcode functionality like you requested.

For the URL filtering idea, you CAN accomplish this by leveraging our hooks.

I’d suggest taking a look through /wp-content/plugins/the-events-calendar/src/Tribe/Query.php — for example tribe_events_pre_get_posts

If you wanted to create your own loop/list of events, then check out tribe_get_events.

I hope this information gets you going.

Feel free to share any snippets you figure out for others to possibly benefit from in the future.

Thanks!

[Cliff]

Hi Andrea.

If you’re asking about the iCal export file that comes from The Events Calendar… that you’re then importing/subscribing to in Google Calendar…

The iCal export file is generated by /wp-content/plugins/the-events-calendar/src/Tribe/iCal.php and populates the event DESCRIPTION iCal field with the post_content.

I don’t see a way to easily disable this functionality (i.e. no hook).

Could you please clarify whether or not this is actually what you’re wanting to accomplish and explain why?

Thank you.

[Cliff]

Sorry you’re having trouble. I know it can be frustrating sometimes.

Changing the title of Additional Fields means you’re successfully editing /wp-content/themes/YOUR-CHILD-THEME/tribe-events/community/modules/custom.php

I’m guessing you have edit-event.php in this SAME folder, which is incorrect.

You need to have it 1 level up, like this: /wp-content/themes/YOUR-CHILD-THEME/tribe-events/community/edit-event.php

Let me know if this clarified things for you and got it working.

[Cliff]

Cool!

[Cliff]

Thanks for the link and the license info.

I hope the theme switch works.

Let me know.

[Cliff]

Here’s another idea: export 1 year’s worth of future events — gist.github.com/cliffordp/ab1f7c4d95723ee6f892

If they subscribe to yoursite.com/events/?ical=1&year-feed, that might work for actually subscribing!

I’d suggest testing it on your site and see if it does what you’re wanting.

Let me know how it goes for you.

[Cliff]

Thanks for the screenshot, Andrea.

If you want to edit the template for displaying the meta information on an single event, you’ll want to follow our Themer’s Guide. I’ll draw your attention to this part of it — https://theeventscalendar.com/knowledgebase/themers-guide/#dl_modules-meta-tpl — but you’ll want to read much more than just that section of it.

Please let me know how it goes for you.

[Author]

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