[Cliff]

I can probably help with a quick CSS snippet.

Just send me a link to the site and tell me what color you want to change from and to.

[Cliff]

Rebecca,

We figured out the “Help” report doesn’t pull manual offset timezones correctly. I’m not certain if that has anything to do with your Eventbrite issue though.

Could you please select “Los Angeles” (or another city of your choosing in Pacific Time, if that’s your correct timezone) at wp-admin > Settings > General and see if this fixes Eventbrite’s syncing?

I’m hoping it will because it’s only off by 1 hour.

When you select a manual offset timezone (e.g. UTC-8), it’ll ALWAYS be 8 hours behind UTC.

UTC does not observe daylight savings, but your local time does. So sometimes the correct offset is -8 hours and sometimes it’s -7 hours. That’s why I always recommend choosing a city/location and not a manual offset.

So please test and we’ll go from there.

Thanks!

[Cliff]

Excellent! Good job tracking that down.

[Cliff]

Sorry to hear about your issue, Daniel.

In this forum we try to keep our threads focused on just one user’s problem. This ensures that we are addressing your specific problem instead of a general group one, and not possibly missing anything unique your situation.

To that end, would you mind opening up a new topic here about your issue? If you could please detail in your own words exactly what your problem is (instead of just linking here), that will go a long way toward helping you get this issue resolved as fast as possible. I hope you understand our reasoning here and do not mind this extra step, we have just found it serves our users best.

Please also include any system information you think may be applicable for your setup.

[Cliff]

Please do send screenshots!

You can share screenshots with us by uploading to a free service and sharing a link. Several good options include:

• Dropbox (how-to)
• CloudApp (how-to)
• Jing (easy annotations)
• Flickr
• Google Drive
• or another one of your choice

You may choose to set your reply to “Private” if you don’t want the links to be as publicly-accessible.

Thanks!

[Cliff]

Hi Niko. Thanks for the site link.

I tested both “Tickets” and “Add to cart” in another language and they both translate.

Therefore, I’m guessing the text translation doesn’t exist in your language. You might want to consider adding both of them if they actually are missing.

While we don’t directly take po/mo files, we’ve got these instructions:

• Translating the premium plugins
• Translating The Events Calendar (free/core plugin)

Please reference that information and let me know if you need any further assistance.

[Cliff]

Hi Nasir. Thanks for considering our plugins. I’m happy to help you figure out the right setup for your needs.

The Events Calendar core/free plugin is required at all times. All our paid products are add-ons for it.

The Events Calendar PRO add-on adds a lot of enhancements but is not required to sell tickets. The Filter Bar add-on is a great compliment to the PRO add-on to help your calendar visitors find events more easily.

Our Tickets add-on allows you to charge for your events. You’ll also need to install one of the eCommerce plugins, like WooCommerce.

Our Community Events add-on is for when you want to allow your site users/visitors to create new events and edit the events they create, all via the front-end, not wp-admin.

The Community Tickets add-on allows your Community Events users to sell their own tickets. You can choose to share in their revenues, charge them a flat fee per sale, or another similar setup. You’ll also need to have the Tickets add-on and the Community Events add-on.

Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

Let me know if you have any follow-up questions.

[Cliff]

Hi Caroline. I visited http://amnt.org/events/ and am wondering if you’re talking about this gray bar (what we call the Tribe Bar):

 

And then on a single event it looks like this (no Tribe Bar):

This is the correct way, since there’s no filtering/searching to do from a single event, only from a view of multiple events (e.g. month, list, week, etc).

Please let me know if I misunderstood the topic of your question.

Thanks.

[Cliff]

Hi Joc. Thanks for the link.

I saw in the developer tools console that your site has included the Google Maps API more than once.

You’ll need to disable any non-Modern Tribe mapping plugins that you’re using.

If you can’t figure out which plugin it might be, please follow these troubleshooting steps:

Could you try temporarily activating the default Twenty Fifteen theme and seeing if the issue persists?

If disabling the theme fixes it, we have narrowed the issue down to a theme conflict. Do you have any theme overrides for the Events Calendar? If so could you try disabling them by renaming your [themename]/tribe-events/ folder to ‘tribe-events-bak’. Did that fix it?

If the issue persists in the default Twenty Fifteen theme, then we have a different set of debugging steps. Please keep the Twenty Fifteen theme enabled, and also disable any plugins other than the ones from Modern Tribe to see if that fixes it. If it does, please try re-enabling the plugins one at a time until the issue resurfaces. When it does resurface, can you let me know which plugin caused that to happen?

[Cliff]

Hi. Cool idea.

You might need to use this hook: tribe_events_pre_get_posts

You might be able to find something to help at https://gist.github.com/search?q=tribe_events_pre_get_posts

Please let me know how it goes for you.

[Cliff]

This should do it for you:

div#tribe-community-events.form,
div#tribe-community-events.form h4 {
color: black;
}

div#tribe-community-events.form label[for="post_title"],
div#tribe-community-events.form label[for="post_content"] {
color: white;
}

Please note that our Support Terms say we don’t provide styling fixes for themes outside of the WordPress defaults like Twenty Fifteen. So please don’t expect additional styling help for this ticket.

Thanks for your understanding! 🙂

 

[Cliff]

Hi David.

I just tested the https://theeventscalendar.com/knowledgebase/redirect-to-different-url-after-event-submission/ plugin with our latest versions of Core/Free and Community Events and didn’t experience any issues or see any error messages.

Could you try temporarily activating the default Twenty Fifteen theme and seeing if the issue persists?

If disabling the theme fixes it, we have narrowed the issue down to a theme conflict. Do you have any theme overrides for the Events Calendar? If so could you try disabling them by renaming your [themename]/tribe-events/ folder to ‘tribe-events-bak’. Did that fix it?

If the issue persists in the default Twenty Fifteen theme, then we have a different set of debugging steps. Please keep the Twenty Fifteen theme enabled, and also disable any plugins other than the ones from Modern Tribe to see if that fixes it. If it does, please try re-enabling the plugins one at a time until the issue resurfaces. When it does resurface, can you let me know which plugin caused that to happen?

[Cliff]

Daniel, thanks for all the details and sorry for the inconvenience this bug has caused.

Did you see https://theeventscalendar.com/support/forums/topic/anonymous-users-unable-to-add-new-venues-or-organizers/#dl_post-1025003 — that a new release is available?

Did you try The Events Calendar v3.12.6 and Community Events v3.12.1 (available via https://theeventscalendar.com/my-account/downloads/)?

[Cliff]

Paul,

If I’m not mistaken, I think this turned out to be a confirmed bug that has been fixed in today’s core/free plugin’s update.

Did you try The Events Calendar v3.12.6 and Community Events v3.12.1 (available via https://theeventscalendar.com/my-account/downloads/)?

[Cliff]

Hi.

Could you try temporarily activating the default Twenty Fifteen theme and seeing if the issue persists?

If disabling the theme fixes it, we have narrowed the issue down to a theme conflict. Do you have any theme overrides for the Events Calendar? If so could you try disabling them by renaming your [themename]/tribe-events/ folder to ‘tribe-events-bak’. Did that fix it?

If the issue persists in the default Twenty Fifteen theme, then we have a different set of debugging steps. Please keep the Twenty Fifteen theme enabled, and also disable any plugins other than the ones from Modern Tribe to see if that fixes it. If it does, please try re-enabling the plugins one at a time until the issue resurfaces. When it does resurface, can you let me know which plugin caused that to happen?

[Author]

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