- This topic has 2 replies, 3 voices, and was last updated 10 years, 2 months ago by
.
-
Posts
-
I’m running Pro 3.12.5 and am getting intermittent 502 errors on my site. The page returned more often than not is the 502 and not the calendar. This happens on both my live and staging sites.
I’ve already worked with my hosting provider under the assumption it was a server issue but it appears that it is tied back to the plugin.
I’ve already ran a test and see there’s a conflict with the carrington build plugin, but upon deactivation of that plugin, the problem still persists.
Can you please advise how I can address this?
Thank you!Hi.
Could you try temporarily activating the default Twenty Fifteen theme and seeing if the issue persists?
If disabling the theme fixes it, we have narrowed the issue down to a theme conflict. Do you have any theme overrides for the Events Calendar? If so could you try disabling them by renaming your [themename]/tribe-events/ folder to ‘tribe-events-bak’. Did that fix it?
If the issue persists in the default Twenty Fifteen theme, then we have a different set of debugging steps. Please keep the Twenty Fifteen theme enabled, and also disable any plugins other than the ones from Modern Tribe to see if that fixes it. If it does, please try re-enabling the plugins one at a time until the issue resurfaces. When it does resurface, can you let me know which plugin caused that to happen?
- The topic ‘502 Error’ is closed to new replies.