[Cliff]

Tony, I don’t see any new activity on this bug in our internal tracker. I know it’s something they’re interested in fixing sooner than later but we don’t provide estimates or guarantees regarding future releases. Thanks for your understanding.

[Cliff]

Thanks for your patience during the time we were closed.

Your WooCommerce Tickets license expired December 22, 2015. Your license for Event Tickets Plus doesn’t expire until January 4, 2017 (1 year after your recent Renewal Order).

You’ll need to use our new Event Tickets plugin and, optionally, its paid add-on Event Tickets Plus. You can read more at Moving to Event Tickets Plus.

Please review these links and let me know if you have any follow-up questions.

Thanks!

[Cliff]

Thanks for your patience during the time we were closed.

I’m glad you got all the spam events deleted. I’m sure that was a pain.

I tested this issue and was able to replicate it. I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I apologize for this issue and appreciate your understanding and patience.

[Cliff]

Again, thanks, Paul!

[Cliff]

Thanks. Looking forward to hearing back…

[Cliff]

Thanks for your patience during the time we were closed.

Todd, you should NOT edit that venue.php file. If you do, your changes will be lost the next time you update the plugin.

Instead, best practice for adding custom code (like to implement a PHP snippet to modify The Events Calendar) is to create a functionality plugin, unless it’s something specific to your theme, in which case best practice is to make sure you’re using a child theme, then add the customization to your child theme’s functions.php file.

===

So, in your case, use the Gist code from my first reply as a template:

• replace “tribe_get_event_website_link_target” with “tribe_get_venue_website_link_target”
• replace “cliff_open_event_website_links_in_new_window” with something like “cliff_open_event_venue_links_in_new_window” — in both places

So you can have both my Gist code snippet AND your new snippet (in your theme’s functions.php file, for example) so that both Event Website links and Venue Website links open in a new window.

I hope this information helps!

[Cliff]

Thanks for your patience during the time we were closed.

And thanks for letting us know the latest version fixed it.

[Cliff]

Thanks for your patience during the time we were closed.

Keith, I understand. Yes, the response is to use our UserVoice system…

I’ll mark this thread Closed since I haven’t heard back from Bryan in a while.

Thank you.

[Cliff]

If I understand you correctly, you’re seeing the Event Cost field in the wp-admin post editor for Events, just not seeing it on the front-end single page view of an Event that does have Cost information… and you have this gist file in place in your child theme folder per our Themer’s Guide.

Ok, so if you have just 2015 theme (without any theme override files, like that gist) and an event with Cost information entered into wp-admin — for an event without any Eventbrite ticket created — does the Cost information show up? It does for me, even without that ‘tribe_events_admin_show_cost_field’ filter code in place: http://cl.ly/1h0u2K0W0X1J

[Cliff]

I understand. Please reference our Refund Policy.

Since you’re past the normal deadline for our policy, you might want to add some additional context in your email if you choose to pursue the refund route.

Let me know if you have any follow-up questions.

[Cliff]

ET+ would only be calling EDD if EDD is detected.

Somehow, obviously, it thinks EDD is there and therefore is calling its function, but it really isn’t there.

This isn’t something I can reproduce on my local testing site so please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this.

Let us know what you find out.

Thanks.

[Cliff]

Thanks for the links.

Please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this.

 

If it’s still not working, please provide screenshots of both of those events’ wp-admin post edit screens showing the Organizer and Venue assigned.

Let us know what you find out.

Thanks.

[Cliff]

Thanks for the update. This code:

get_template_part( 'tribe-events/featured', 'events' );

might be the part that’s getting affected.

I’d instead suggest using our Events List shortcode or something like it within a Text Widget (note my previous link to my Event Widget Areas plugin).

Per our Scope of Support / Terms, we don’t provide customizations.

If necessary, you might need to reference our Find a Customizer page.

Sorry I can’t take this one all the way for you. I hope you get it!

[Cliff]

Glad to help! Our documentation isn’t always the easiest to sift through.

[Cliff]

For http://wpshindig.com/events/list/?tribe_event_display=past

The bold text works as a built-in part of our free/core plugin.

Give it a try and let me know how it goes for you.

[Author]

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