[Cliff]

Hi Greg. Thanks for your question.

If you’re asking about the words over the image: http://cl.ly/2x172k1S1v3p (in red box)

vs http://cl.ly/0h3B1J3z1G15 (no text over image / nothing in red box)

Then this would fall into the “customization” or “theme conflict” part of our limited Scope of Support / Terms.

I would suggest following our Themer’s Guide to make some additional customizations (for which we don’t provide support).

I hope this information helps.

[Cliff]

Hi Sebastian. Thanks for your detailed question.

Here is a code snippet that may help you in your customization, for which we do not provide individualized support.

https://gist.github.com/cliffordp/4a273f419457d8862bb0

or

https://gist.github.com/cliffordp/fc9b2df3c4d7cf062fde

I hope this helps enough to get you what you want!

[Cliff]

Hi Rachel. I visited http://integrativewellnessacademy.com/event/breakthrough-retreat-big-bear-may/ as an example, and I see this: http://cl.ly/3N26393m3z3v

I see you’re not using a default WordPress theme so I’m not sure how it’s being displayed. Also, I see that you have JetPack Related Posts displayed in a confusing location.

My last observation is that you have Event Tickets Plus with WooCommerce to display your tickets. The event cost field that you’re asking about shouldn’t be displayed at all on events with ET+ with tickets.

All that being said, please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this.

Let us know what you find out.

Thanks.

[Cliff]

Hi. You do have a multisite installation because http://www.tannhjulet.no/wp-admin/network/ sends you to your site’s login form.

If you didn’t have multisite, http://www.tannhjulet.no/wp-admin/ would work but http://www.tannhjulet.no/wp-admin/network/ would not.

If you’re unsure what multisite is, you’ll need to check with your developer or host.

As far as our plugin goes, you can use it as-is but it won’t have network-level settings.

I hope this information helps.

[Cliff]

Hi Jesse. Is this what you’re experiencing? http://cl.ly/2K1i3h3Q1e1O

I don’t see a 2nd Organizer being added automatically…

Please record a video or add additional explanation text if you are trying to report something else.

Thanks!

[Cliff]

Hi Rose. Thanks for your question.

It appears here: http://cl.ly/2P282S3F2l2k

If you don’t see it like this, it sounds like you don’t have the PRO add-on plugin enabled. If you do, please check this setting: wp-admin > Events > Settings > Display > “Hide location search” option should be unchecked

Please let me know how it goes for you.

[Cliff]

Hi. That message comes from Line 85 of /wp-content/plugins/the-events-calendar-community-events/src/Tribe/Submission_Handler.php

But you can use the tribe_events_community_submission_message filter to customize it. For example:

add_filter( 'tribe_events_community_submission_message', function( $msg ) {
if ( false === strpos( $msg, 'Event submitted' ) ) return $msg;
return 'My much improved message';
} );

[Cliff]

Hi Robert. Thanks for sharing.

I had one of our developers take a look and they said it seems reasonable at first glance. They asked if you could submit a pull request at https://github.com/moderntribe/event-tickets

Would you be able to?

[Cliff]

Hi Joe. Thanks for reporting this. I was able to replicate the issue.

I spoke with our developers and if you add define( 'SCRIPT_DEBUG', true ); to your wp-debug.php file, it will work.

This should get fixed in the next version (maybe 1-2 weeks). After that release, you should be able to remove that line from your site’s wp-debug.php file.

Please let me know how it goes for you.

[Cliff]

Hi. Thanks for your question.

Our ticket plugins do not natively support Recurring Events. For example, if you have these events in a recurring series:

• Event A
• Event B
• Event C

If you assign a ticket to the recurrence series (e.g. 10 Adult tickets), it’ll be 10 overall tickets for the series, not 10 per occurrence. If this is exactly what you’re wanting, please understand this functionality may not always be the case.

[Cliff]

Hi Michael. Sorry you’re experiencing this.

I suspect that you could require a permalink refresh. To do that could you do the following:
1) Go to WP Admin > Settings > Permalinks (or [your site]/wp-admin/options-permalink.php)
2) Click save.

Did that fix it?

If not, please test all the different permalink options and see if the Default works and if any of the other (non-Default) options work.

Please share your System Information.

That will give me a lot of extra information to help diagnose the problem.

[Cliff]

Hi Joe. Sorry you’re experiencing this.

Please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this.

Let us know what you find out.

Thanks.

[Cliff]

Thanks. Let us know if you need anything else.

[Cliff]

Thanks for your patience during the time we were closed.

You should never change anything like that — it’s “serialized data”.

s:10:"subscriber" is saying subscriber is 10 characters long. So if you were to change it to editor (not that you should, just an example), you’d need to change it to s:6:"editor"

Never change those yourself — really, you probably shouldn’t ever change anything manually in the database — because incorrectly serializing them manually could cause data corruption/loss.

Anyway, here’s a view of what Contributor users have permission to do: http://cl.ly/1M0c1u2x462a

If you want Subscribers to be able to Add New Venue, you could enable them to have edit_tribe_venues permission.

This could be accomplished by using a plugin like User Role Editor (third party, not guaranteed) or via a custom code snippet, like this one:

Here: https://gist.github.com/cliffordp/5708d5b5c1a8f36635a5

Please let me know how it goes for you.

[Cliff]

Rich, thanks for your replies and understanding of the situation.

Was there anything more I could help with regarding this thread?

[Author]

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