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Hi. Sorry you’re experiencing this, and thanks for your commitment and effort before and now.
Could you please make sure all your Modern Tribe plugins (and WordPress core and WooCommerce) are at their latest versions?
Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.
If it is, please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this.
If it doesn’t, please share your System Information. That will give me a lot of extra information to help diagnose the problem.
Let us know what you find out.
Thanks.
Hi Mylie. Thanks for the screenshots. I can confirm this is a known bug.
I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release. I apologize for this issue and appreciate your understanding and patience.
I now understand you’re asking about the Tribe Bar’s search and Event Categories instead of WordPress’ native search and Post Categories.
I didn’t find that as an existing feature request at our plugins’ UserVoice page.
Please do add your feature request there.
This allows others who are interested in that feature to easily voice their support. We frequently review suggestions there to find out which ones are popular, then we implement as many of them as we can.
Once you post it, feel free to link to it from here in case anyone comes across this forum thread in the future.
Should I deactivate all of the events plug in and activate them again?
Sure. It’s worth a try and shouldn’t hurt anything.
only tribe event styles work
This is likely an issue with your theme’s compatibility. Therefore, we cannot advise on this issue, per our Scope of Support / Terms, other than suggesting switching to a WordPress default theme like TwentyFourteen, TwentyFifteen, TwentySixteen, etc.
Where do I access “archive” page for the “tribe_events” custom post type
yoursite.com/events/ is the tribe_events archive page. You can also be sure when looking into the page’s source code: https://cl.ly/3N1c3e2b252g
Please let me know if I can help in any other way.
Hi, Stefan. Sorry you’re experiencing this. It’s not something we’re able to recreate (i.e. not a known bug).
I wonder if you have some custom code that’s causing this — or possibly an issue with your database. If you edit one of your Events, do they have valid Start Dates and End Dates?
I’d also recommend making sure you follow our recommended troubleshooting steps:
Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?
Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.
If it is, please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this.
If it doesn’t, please share your System Information. That will give me a lot of extra information to help diagnose the problem.
Let us know what you find out.
Thanks.
Hi Jose. Thanks for your interest in Event Tickets Plus, our paid add-on plugin that upgrades the functionality of our free Event Tickets plugin.
Event Tickets Plus enables you to sell tickets via one of our supported eCommerce platforms. The free plugin only enables free RSVP-type tickets.
You can view our roundup/comparison of all the eCommerce plugins ET+ supports.
Our plugin uses your eCommerce plugin of choice, but your eCommerce plugin isn’t displayed for shopping pages (only at time of checkout). Please reference our Making Tickets KB article (screenshots are from an install using WooCommerce) for an idea how to create tickets for an event.
Site visitors would purchase tickets from each event’s single page/view (e.g. example.com/events/rogers-day-at-the-zoo/) — if there is an RSVP to submit or ticket to purchase.
The order confirmation email will include a QR code that can be scanned to “check in” someone at the door at the time of the event. You can read more at Tickets: Managing your orders and attendees.
So, to answer your specific need for needing to be logged in before a user can purchase a ticket, that would be something that should be fairly easy to customize. For example, you could use is_user_logged_in() and if false, redirect them to your site’s login page (e.g. wp-login.php or your own front-end login form, possibly with a message about “thanks for trying to view our Event but you need to be logged in to do that”) instead of displaying the Single Event page/view to them. If true (they are logged in), then don’t redirect, which will let them see all the tickets available to purchase.
I hope this info helps. Please let me know if you have any follow-up questions.
Hi, Patti. Sorry you’re experiencing this.
There might be some new updates available. Could you please make sure all your Modern Tribe plugins are at their latest versions?
Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.
If it is, please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this (like you were already doing with only Modern Tribe plugins active and using TwentySixteen).
If it doesn’t, please share your System Information. That will give me a lot of extra information to help diagnose the problem.
Let us know what you find out.
Thanks.
James, if you have a really old version of PHP, you might try it in this format instead:
$first_ticket = current( $individual_tickets ); $first_ticket_name = $first_ticket->name;Other than that, I’m going to have to refer back to my previous message about not being able to do your code customizations for you — and that you can reference our List of Customizers (link in previous reply) if you need additional help.
I really do hope you get things working as you want them to.
Hi Marcy. Please follow the instructions at our Refund Policy page, and let me know if you have any follow-up questions.
Does this help in any way?
$first_ticket_name = ''; $individual_tickets = $tickets->get_tickets( $event_id ); if ( ! empty( $individual_tickets ) ) { $first_ticket_name = current( $individual_tickets )->name; } if ( ! empty( $first_ticket_name ) ) { print $first_ticket_name; }Thanks for that link.
Although unrelated to this issue, I wanted to pass along that I noticed console errors at your site: https://cl.ly/46441D351r0D
(If needed, you may reference our KB article Using Google Chrome Developer Tools.)
Regarding the “junk” at the bottom of your footer, I’m guessing it’s coming from your theme’s handling of the page, which is technically an “archive” page for the “tribe_events” custom post type. You might want to ask your theme developer about that.
Anyway, you could try changing the “Events Template” setting at wp-admin > Events > Settings > Display tab
Finally, I didn’t see anything that was from your admin dashboard other than it looks like a bunch of widgets. You might want to visit the settings for your various widget areas at wp-admin > Appearance > Widgets
Please let me know how things go for you.
Mike, welcome to WordPress customizing!
Best practice for adding custom code (like to implement a PHP snippet to modify The Events Calendar) is to create a functionality plugin, unless it’s something specific to your theme, in which case best practice is to make sure you’re using a child theme, then add the customization to your child theme’s functions.php file.
Regarding your screenshot, thanks for reporting that, but I think it’s an issue with the theme in-use at that site. I’ll pass that along, but no, that’s not typical.
Once you get things setup, you could report issues like that to us (one issue per support forum thread, please) and provide an immediate fix and/or log it as a bug to resolve in a future plugin update.
I hope this information helps!
