Pre-sales question: Ticket sales + user registration

[Jose Verdu]

Dear friends,

We are creating a test bike event. To book a bike test users must be registered and buy a ticket for the event.
The question is:

Using Event Tickets Plus, can we sell a ticket and create a registered user at the same time? User then must receive an email with the ticket and username + pass to access the booking area.

Is it possible to achieve it with your plugin?

Kind regards,

[Cliff]

Hi Jose. Thanks for your interest in Event Tickets Plus, our paid add-on plugin that upgrades the functionality of our free Event Tickets plugin.

Event Tickets Plus enables you to sell tickets via one of our supported eCommerce platforms. The free plugin only enables free RSVP-type tickets.

You can view our roundup/comparison of all the eCommerce plugins ET+ supports.

Our plugin uses your eCommerce plugin of choice, but your eCommerce plugin isn’t displayed for shopping pages (only at time of checkout). Please reference our Making Tickets KB article (screenshots are from an install using WooCommerce) for an idea how to create tickets for an event.

Site visitors would purchase tickets from each event’s single page/view (e.g. example.com/events/rogers-day-at-the-zoo/) — if there is an RSVP to submit or ticket to purchase.

The order confirmation email will include a QR code that can be scanned to “check in” someone at the door at the time of the event. You can read more at Tickets: Managing your orders and attendees.

So, to answer your specific need for needing to be logged in before a user can purchase a ticket, that would be something that should be fairly easy to customize. For example, you could use is_user_logged_in() and if false, redirect them to your site’s login page (e.g. wp-login.php or your own front-end login form, possibly with a message about “thanks for trying to view our Event but you need to be logged in to do that”) instead of displaying the Single Event page/view to them. If true (they are logged in), then don’t redirect, which will let them see all the tickets available to purchase.

I hope this info helps. Please let me know if you have any follow-up questions.

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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