[Cliff]

Hi. Sorry each of you are experiencing this.

Our Event Tickets plugin has a known bug that causes the settings to appear under Posts instead of under Events (screenshot), as Jason stated.

If you’re experiencing the same, it should be fixed soon.

I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release. I apologize for this issue and appreciate your understanding and patience.

[Cliff]

Hi Coty. Sorry you’re experiencing this.

Our Event Tickets plugin has a known bug that causes the settings to appear under Posts instead of under Events (screenshot).

If you’re experiencing the same, it should be fixed soon.

I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release. I apologize for this issue and appreciate your understanding and patience.

[Cliff]

Mathew, thanks for helping out here but maybe you meant to reply to another thread?

If there is a site affected, you may benefit from https://codex.wordpress.org/FAQ_My_site_was_hacked, https://managewp.com/how-to-identify-and-fix-a-hacked-wordpress-website, or other such guides.

===

Samy’s Camera, do you think the information Mathew shared is for your site?

Regardless, it is correct that the images throughout your site (not just from our plugins) are not displaying.

Since this appears to be an issue with your overall site and not with our plugins: If you need some additional help, you may want to ask your host, developer, and/or reference our list of known customizers (who can probably help in multiple ways).

===

Please let me know if you think I can be of any further assistance on this issue. I hope you get it sorted out quickly.

[Cliff]

Nancy, I’m glad you’re enjoying using our plugins so much! Thanks for sharing that. 🙂

The Events Calendar plugin does not add the “continue reading” phrase anywhere so maybe you’re seeing that from your theme or one of your plugins.

 

You could choose to follow our Testing for Conflicts guide (link provided in my previous reply) and see if that helps with troubleshooting (narrowing down the cause of the issue).

https://my.studiopress.com/snippets/post-excerpts/ may help, or you may want to contact your theme’s support.

[Cliff]

Sure thing. Just know that threads auto-close after 2 weeks of inactivity. Please do reply before then with the requested information.

[Cliff]

I understand and can sympathize with your scenario. I hope things turn out well for you in the end.

[Cliff]

Excellent. Thank you very much for sharing!

[Cliff]

iCal Importer is the only way to create Events via an .ics file or iCal URL, so yes.

There is a tribe_events_ical_importer_overwrite_existing_events filter that can be used to control how the iCal Importer works with re-importing “revisions” to existing (previously-imported) events. You should try it out on your local testing site to see if it can work for you exactly how you’re wanting.

[Cliff]

I don’t know if it would, but I’d guess any customization would need to be done via JavaScript, not CSS.

If you need some coding help, you may want to ask your developer or reference our list of known customizers.

Sorry it’s not how you’d like it to be, but I hope you’re at least understanding how it works now.

[Cliff]

Sorry you’re disappointed with our support policy.

To clarify, The Events Calendar core/free plugin is not trialware. It is required to stay installed and active for our add-on plugins (e.g. Pro, iCal Importer, Filter Bar, etc) to work.

We do have the following recommended troubleshooting steps:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this.

If you determine that it is a conflict with a specific theme that is not a WordPress default theme like TwentyFourteen, TwentyFifteen, TwentySixteen, etc., then you can let us know (and provide us a link to download the theme). Please note, though, that our Scope of Support / Terms does not guarantee compatibility with non-default WordPress themes. However, we know of many themes that work just fine.

I hope this helps! 🙂

[Cliff]

Gotcha. The “Payment options” link at /events/community/list should only be appearing if Community Tickets’ Split Payments functionality is enabled (and some other conditional logic).

Best I can tell, it should NOT be displaying if you did NOT enable Split Payments.

I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release. I apologize for this issue and appreciate your understanding and patience.

===

You could add this CSS code to your site so the link doesn’t appear for anyone (and therefore no one clicks it):

#tribe-community-events .tribe-community-tickets-payment-options-link {
display: none;
}

You can add custom CSS code via your child theme’s style.css file or via a plugin like Simple Custom CSS or, my favorite, Jetpack. Jetpack supports regular CSS and the LESS and Sass pre-processors.

If you’re not a CSS expert, Jetpack’s Custom Design reference may prove helpful.

===

In case you’re curious, the text is coming from this file: /wp-content/plugins/the-events-calendar-community-events-tickets/src/Tribe/Route/Payment_Options.php

Please let me know how it goes for you.

[Cliff]

Excellent feedback. Thank you very much!

Anyone who finds this in the future and wants Ken’s solution, please create your own separate support ticket and link to this one when describing your issue.

[Cliff]

This reply is private.

[Cliff]

Thanks for the clarification.

I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release. I apologize for this issue and appreciate your understanding and patience.

[Cliff]

Hi Mathew. Thanks for reporting this regarding https://github.com/moderntribe/the-events-calendar/blob/4.2.2/src/functions/template-tags/general.php#L1385

This is how my List View excerpts are appearing (with the ellipsis).

<…revised…> Our List View actually wouldn’t be affected by this.

I’ve reported this to our developers to address. Thanks for the reporting it!

[Author]

Posts