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July 18, 2016 at 8:37 pm in reply to: Linked_Posts (Venue and Organizer) do NOT update. #1141313

Cliff
Member

Hi Zachary. I’m not sure exactly what you’re looking for. Could you please be more specific of which URL you’re at and what you’re expecting to see?

July 18, 2016 at 8:32 pm in reply to: Style of event titles in list view #1141312

Cliff
Member

Hi Robert.

Could you please provide a link where I can see the page you’re trying to modify — and also provide an annotated screenshot of exactly what item you’re wanting to have modified?

Thank you.

July 18, 2016 at 8:30 pm in reply to: display attende name on the user account page woocommerce #1141310

Cliff
Member

Hi Sallé.

Please reference our attendee meta information help article and let me know if you need any additional information to answer your question.

July 18, 2016 at 8:27 pm in reply to: Can't adjust stock, problem with RSVP and ti #1141309
Cliff
Member
Hi. Sorry you’re experiencing this.

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?
Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to TwentySixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins and WooCommerce) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any PHP errors you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please share your System Information (while in Testing for Conflicts mode).

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.
July 18, 2016 at 8:14 pm in reply to: Adding/modifying event starting time – not 5 minutes incremental #1141308

Cliff
Member

Hi Osamu. Please reference this code snippet and let me know if it works for you.

https://gist.github.com/cliffordp/0e69539fc092d0c9e678

Thanks.

July 18, 2016 at 8:13 pm in reply to: Assigning Event to Another Author #1141306
Cliff
Member
Hi.

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?
Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this.

If it doesn’t, please share your System Information. That will give me a lot of extra information to help diagnose the problem.

Let us know what you find out.

Thanks.
July 18, 2016 at 8:10 pm in reply to: Orders No Longer Being Automatically ‘Processed’ #1141305

Cliff
Member

Hi. Please try this setting (wp-admin > Events > Settings > Tickets) and let me know if that solves the problem you’re having.

July 18, 2016 at 8:01 pm in reply to: Customize the Add-Event Form #1141304
Cliff
Member
Hi Michael.

In this forum we try to keep our threads focused on just one issue to ensure we answer each question. Please keep this in mind for the future and start a new thread for each unrelated issue. Thanks for your understanding.

You can reference these KB articles:
If you need some coding help, you may want to ask your developer or reference our list of known customizers.
July 18, 2016 at 7:56 pm in reply to: Attendee fields required in the basket #1141302

Cliff
Member

Hi Phillip.

Event Tickets Plus’ (ET+) attendee meta fields only show up on the Tickets that appear on the Single Events view. Then, the site visitor clicks to add to cart which goes to the checkout/cart for your eCommerce plugin.

ET+ doesn’t have any integrations with “buy now” / bypass cart plugins, but if they work for you, that’s great. If you need some coding help, you may want to ask your developer or reference our list of known customizers.

July 18, 2016 at 7:46 pm in reply to: Unique permalinks for yearly (recurring) events #1141301

Cliff
Member

Hi Edy.

Such Permalink settings for your Single Events would definitely be a customization, but we’re limited in helping with customizations, per our Scope of Support / Terms.

If you need some coding help, you may want to ask your developer or reference our list of known customizers.

July 18, 2016 at 7:42 pm in reply to: Tags, Tags, Tags… #1141300

Cliff
Member

Hi. Thanks for your detailed question and screenshots.

Yes, the Tags are the same taxonomy as that used for Posts.

Have you considered using the Event Categories instead?

July 18, 2016 at 7:41 pm in reply to: Need to correctly parse event addresses on recurring import #1141299

Cliff
Member

Hi Joe. Thanks for your detailed question. Unfortunately, I wasn’t 100% clear on what you’re wanting vs what is actually happening. For example, in the screenshot you provided, please explain what you’d like or expect to see instead of what’s in the screenshot.

Thanks.

July 18, 2016 at 1:09 pm in reply to: showing multiple events on google maps #1141176

Cliff
Member

It is correct that the Community Manager Bundle does not include our PRO add-on.

You could either buy it separately or you could purchase our Ultimate Bundle.

Sorry for any miscommunications. Please let me know if there’s anything more I can do for you.

July 18, 2016 at 1:00 pm in reply to: Appearance #1141173

Cliff
Member

Hi again.

Thanks for the login credentials, but we try not to login to customers’ sites, and we especially try never to modify any settings or data.

And, yes, anytime you do NOT have a WordPress default theme like TwentyFourteen, TwentyFifteen, TwentySixteen, etc, we don’t really provide support for things like you’re reporting. Therefore, please inquire with your theme’s author if you have any additional questions on this topic.

FYI: If you want to send your System Information report, it should be here: http://landskronacommunity.se/wp-admin/edit.php?page=tribe-common&tab=help&post_type=tribe_events

July 18, 2016 at 8:37 am in reply to: Issue with Search Bar, Font Color and Text for Details -> Event Website #1141048
Cliff
Member
Hi Roland.

FYI: I visited http://djo-nrw.de/?post_type=tribe_events but I only see the Tribe Bar (default search bar), not the Filter Bar (advanced search bar — separate add-on plugin).

1) I’m glad you figured this one out via the Color Customizer. It could have been done via custom CSS too.

2) Adding this CSS should do the trick:
```
.tribe-bar-geoloc-filter, .tribe-events-uses-geolocation .tribe-bar-date-filter,
.tribe-events-uses-geolocation .tribe-bar-search-filter,
.tribe-events-uses-geolocation .tribe-bar-submit,
.tribe-bar-submit {
width: inherit;
}
```
3) example event: http://djo-nrw.de/?tribe_events=sinfoniekonzert-2

Adding this CSS will make long links wrap within its container area:
```
.single-tribe_events .tribe-events-event-url a {
overflow-wrap: break-word;
}
```
===

You can add custom CSS code via your child theme’s style.css file or via a plugin like Simple Custom CSS or, my favorite, Jetpack. Jetpack supports regular CSS and the LESS and Sass pre-processors.

If you’re not a CSS expert, Jetpack’s Custom Design reference may prove helpful.

Please let me know how it goes for you.
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