[Cliff]

Your tooltips are cut off: https://cl.ly/0p432f472V2j

You’ll need to figure out that issue on your own, with the help of your developer, or with support from your theme author.

===

Your tooltip text is centered due to this CSS rule from http://nw.beemsterschoolvoormeubelmaken.nl/wp-content/themes/jupiter/assets/stylesheet/min/core-styles.css?ver=5.1.7

.wpcf7-submit,table td,table th {
text-align: center
}

With the following CSS in place, your tooltips look like this: https://cl.ly/251o0I1L2Y3K

table td .tribe-events-tooltip,
table td .tribe-events-tooltip {
text-align: left;
}
#tribe-events-content .tribe-events-tooltip .tribe-events-event-body {
font-size: 10px;
line-height: 10px;
}

You can add custom CSS code via your child theme’s style.css file or via a plugin like Simple Custom CSS or, my favorite, Jetpack. Jetpack supports regular CSS and the LESS and Sass pre-processors.

If you’re not a CSS expert, Jetpack’s Custom Design reference may prove helpful.

Please let me know how it goes for you.

[Cliff]

Sounds good. Thanks.

[Cliff]

Hi Frans.

1)

I’m glad you found what you needed at https://theeventscalendar.com/knowledgebase/changing-the-word-events-to-something-else/

Don’t forget to remove the unused/ineffective code you tried from any of the other KB articles.

2)

Your (test)website link never came through. Please provide it.

Thank you.

[Cliff]

Yes, 512M is very high. 1024M is more so… It may not be taking effect though. It depends on your hosting environment.

If increasing the memory seems to solve the problem, you likely have a memory leak / runaway process causing issues and you’d likely see errors throughout your site, not just on our plugin’s pages.

And, yes, in order for us to fix a bug, we’d need to be able to recreate it as well.

I’d suggest discussing the issue with your host after some time with your new memory limit to see if you notice anything different.

Please note that threads get Closed automatically after 2 weeks of inactivity. If it does get Closed, please open a new thread, adding your current problem description and also linking back to this thread.

Thank you!

[Cliff]

I installed EDD Free Downloads and purchased a free EDD ticket via Event Tickets Plus and everything worked fine (i.e. the order completed but there was no EDD Free Downloads pop-up modal).

When I created a regular (non-ticket) EDD download item and went to complete the free purchase, I got these debug messages and never made it to the checkout page:

1) Our plugin’s error, which I reported to our developers

[17-Jul-2016 14:35:41 UTC] PHP Notice: Undefined index: product_id in /wp-content/plugins/event-tickets-plus/src/Tribe/Meta/Render.php on line 78
[17-Jul-2016 14:35:41 UTC] PHP Stack trace:
[17-Jul-2016 14:35:41 UTC] PHP 1. {main}() /index.php:0
[17-Jul-2016 14:35:41 UTC] PHP 2. require() /index.php:17
[17-Jul-2016 14:35:41 UTC] PHP 3. require_once() /wp-blog-header.php:13
[17-Jul-2016 14:35:41 UTC] PHP 4. require_once() /wp-load.php:37
[17-Jul-2016 14:35:41 UTC] PHP 5. require_once() /wp-config.php:104
[17-Jul-2016 14:35:41 UTC] PHP 6. do_action() /wp-settings.php:393
[17-Jul-2016 14:35:41 UTC] PHP 7. call_user_func_array:{/wp-includes/plugin.php:525}() /wp-includes/plugin.php:525
[17-Jul-2016 14:35:41 UTC] PHP 8. edd_post_actions() /wp-includes/plugin.php:525
[17-Jul-2016 14:35:41 UTC] PHP 9. do_action() /wp-content/plugins/easy-digital-downloads/includes/actions.php:40
[17-Jul-2016 14:35:41 UTC] PHP 10. call_user_func_array:{/wp-includes/plugin.php:525}() /wp-includes/plugin.php:525
[17-Jul-2016 14:35:41 UTC] PHP 11. edd_process_purchase_form() /wp-includes/plugin.php:525
[17-Jul-2016 14:35:41 UTC] PHP 12. edd_send_to_gateway() /wp-content/plugins/easy-digital-downloads/includes/process-purchase.php:127
[17-Jul-2016 14:35:41 UTC] PHP 13. do_action() /wp-content/plugins/easy-digital-downloads/includes/gateways/functions.php:308
[17-Jul-2016 14:35:41 UTC] PHP 14. call_user_func_array:{/wp-includes/plugin.php:525}() /wp-includes/plugin.php:525
[17-Jul-2016 14:35:41 UTC] PHP 15. edd_manual_payment() /wp-includes/plugin.php:525
[17-Jul-2016 14:35:41 UTC] PHP 16. edd_update_payment_status() /wp-content/plugins/easy-digital-downloads/includes/gateways/manual.php:68
[17-Jul-2016 14:35:41 UTC] PHP 17. EDD_Payment->save() /wp-content/plugins/easy-digital-downloads/includes/payments/functions.php:202
[17-Jul-2016 14:35:41 UTC] PHP 18. EDD_Payment->update_status() /wp-content/plugins/easy-digital-downloads/includes/payments/class-edd-payment.php:717
[17-Jul-2016 14:35:41 UTC] PHP 19. do_action() /wp-content/plugins/easy-digital-downloads/includes/payments/class-edd-payment.php:1461
[17-Jul-2016 14:35:41 UTC] PHP 20. call_user_func_array:{/wp-includes/plugin.php:525}() /wp-includes/plugin.php:525
[17-Jul-2016 14:35:41 UTC] PHP 21. edd_complete_purchase() /wp-includes/plugin.php:525
[17-Jul-2016 14:35:41 UTC] PHP 22. do_action() /wp-content/plugins/easy-digital-downloads/includes/payments/actions.php:114
[17-Jul-2016 14:35:41 UTC] PHP 23. call_user_func_array:{/wp-includes/plugin.php:525}() /wp-includes/plugin.php:525
[17-Jul-2016 14:35:41 UTC] PHP 24. Tribe__Tickets_Plus__Commerce__EDD__Main->generate_tickets() /wp-includes/plugin.php:525
[17-Jul-2016 14:35:41 UTC] PHP 25. do_action() /wp-content/plugins/event-tickets-plus/src/Tribe/Commerce/EDD/Main.php:408
[17-Jul-2016 14:35:41 UTC] PHP 26. call_user_func_array:{/wp-includes/plugin.php:525}() /wp-includes/plugin.php:525
[17-Jul-2016 14:35:41 UTC] PHP 27. Tribe__Tickets_Plus__Commerce__EDD__Email->trigger() /wp-includes/plugin.php:525
[17-Jul-2016 14:35:41 UTC] PHP 28. Tribe__Tickets_Plus__Commerce__EDD__Email->get_content_html() /wp-content/plugins/event-tickets-plus/src/Tribe/Commerce/EDD/Email.php:73
[17-Jul-2016 14:35:41 UTC] PHP 29. Tribe__Tickets__Tickets->generate_tickets_email_content() /wp-content/plugins/event-tickets-plus/src/Tribe/Commerce/EDD/Email.php:133
[17-Jul-2016 14:35:41 UTC] PHP 30. include() /wp-content/plugins/event-tickets/src/Tribe/Tickets.php:999
[17-Jul-2016 14:35:41 UTC] PHP 31. do_action() /wp-content/plugins/event-tickets/src/views/tickets/email.php:414
[17-Jul-2016 14:35:41 UTC] PHP 32. call_user_func_array:{/wp-includes/plugin.php:525}() /wp-includes/plugin.php:525
[17-Jul-2016 14:35:41 UTC] PHP 33. Tribe__Tickets_Plus__Meta__Render->ticket_email_meta() /wp-includes/plugin.php:525

2) Caused by Line 490 of /wp-content/plugins/edd-free-downloads/includes/actions.php — so you should communicate to the add-on’s author that they need to update their code for the latest version of EDD

[17-Jul-2016 14:37:04 UTC] PHP Notice: edd_get_success_page_url is <strong>deprecated</strong> since Easy Digital Downloads version 2.6! Use edd_get_success_page_uri() instead. in /wp-content/plugins/easy-digital-downloads/includes/misc-functions.php on line 516
[17-Jul-2016 14:37:04 UTC] PHP Stack trace:
[17-Jul-2016 14:37:04 UTC] PHP 1. {main}() /index.php:0
[17-Jul-2016 14:37:04 UTC] PHP 2. require() /index.php:17
[17-Jul-2016 14:37:04 UTC] PHP 3. require_once() /wp-blog-header.php:13
[17-Jul-2016 14:37:04 UTC] PHP 4. require_once() /wp-load.php:37
[17-Jul-2016 14:37:04 UTC] PHP 5. require_once() /wp-config.php:104
[17-Jul-2016 14:37:04 UTC] PHP 6. do_action() /wp-settings.php:393
[17-Jul-2016 14:37:04 UTC] PHP 7. call_user_func_array:{/wp-includes/plugin.php:525}() /wp-includes/plugin.php:525
[17-Jul-2016 14:37:04 UTC] PHP 8. edd_post_actions() /wp-includes/plugin.php:525
[17-Jul-2016 14:37:04 UTC] PHP 9. do_action() /wp-content/plugins/easy-digital-downloads/includes/actions.php:40
[17-Jul-2016 14:37:04 UTC] PHP 10. call_user_func_array:{/wp-includes/plugin.php:525}() /wp-includes/plugin.php:525
[17-Jul-2016 14:37:04 UTC] PHP 11. edd_free_download_process() /wp-includes/plugin.php:525
[17-Jul-2016 14:37:04 UTC] PHP 12. edd_get_success_page_url() /wp-content/plugins/edd-free-downloads/includes/actions.php:490
[17-Jul-2016 14:37:04 UTC] PHP 13. _edd_deprecated_function() /wp-content/plugins/easy-digital-downloads/includes/deprecated-functions.php:561
[17-Jul-2016 14:37:04 UTC] PHP 14. trigger_error() /wp-content/plugins/easy-digital-downloads/includes/misc-functions.php:516
[17-Jul-2016 14:37:04 UTC] PHP Notice: Array
(
[0] => Array
(
[file] => /wp-content/plugins/edd-free-downloads/includes/actions.php
[line] => 490
[function] => edd_get_success_page_url
[args] => Array
(
)

)

[1] => Array
(
[function] => edd_free_download_process
[args] => Array
(
[0] => Array
(
[edd_free_download_email] => [email protected]
[edd_free_download_check] =>
[edd_free_download_nonce] => 96fdf5b0e0
[_wp_http_referer] => /downloads/test-regular-edd-item/
[edd_action] => free_download_process
[edd_free_download_id] => 1090
[edd_free_download_price_id] =>
)

)

)

[2] in /wp-content/plugins/easy-digital-downloads/includes/misc-functions.php on line 517
[17-Jul-2016 14:37:04 UTC] PHP Stack trace:
[17-Jul-2016 14:37:04 UTC] PHP 1. {main}() /index.php:0
[17-Jul-2016 14:37:04 UTC] PHP 2. require() /index.php:17
[17-Jul-2016 14:37:04 UTC] PHP 3. require_once() /wp-blog-header.php:13
[17-Jul-2016 14:37:04 UTC] PHP 4. require_once() /wp-load.php:37
[17-Jul-2016 14:37:04 UTC] PHP 5. require_once() /wp-config.php:104
[17-Jul-2016 14:37:04 UTC] PHP 6. do_action() /wp-settings.php:393
[17-Jul-2016 14:37:04 UTC] PHP 7. call_user_func_array:{/wp-includes/plugin.php:525}() /wp-includes/plugin.php:525
[17-Jul-2016 14:37:04 UTC] PHP 8. edd_post_actions() /wp-includes/plugin.php:525
[17-Jul-2016 14:37:04 UTC] PHP 9. do_action() /wp-content/plugins/easy-digital-downloads/includes/actions.php:40
[17-Jul-2016 14:37:04 UTC] PHP 10. call_user_func_array:{/wp-includes/plugin.php:525}() /wp-includes/plugin.php:525
[17-Jul-2016 14:37:04 UTC] PHP 11. edd_free_download_process() /wp-includes/plugin.php:525
[17-Jul-2016 14:37:04 UTC] PHP 12. edd_get_success_page_url() /wp-content/plugins/edd-free-downloads/includes/actions.php:490
[17-Jul-2016 14:37:04 UTC] PHP 13. _edd_deprecated_function() /wp-content/plugins/easy-digital-downloads/includes/deprecated-functions.php:561
[17-Jul-2016 14:37:04 UTC] PHP 14. trigger_error() /wp-content/plugins/easy-digital-downloads/includes/misc-functions.php:517

3) I believe this is also caused by the EDD Free Downloads add-on, just like #2

[17-Jul-2016 14:37:04 UTC] PHP Warning: Cannot modify header information - headers already sent by (output started at /wp-content/plugins/easy-digital-downloads/includes/misc-functions.php:516) in /wp-includes/pluggable.php on line 1167
[17-Jul-2016 14:37:04 UTC] PHP Stack trace:
[17-Jul-2016 14:37:04 UTC] PHP 1. {main}() /index.php:0
[17-Jul-2016 14:37:04 UTC] PHP 2. require() /index.php:17
[17-Jul-2016 14:37:04 UTC] PHP 3. require_once() /wp-blog-header.php:13
[17-Jul-2016 14:37:04 UTC] PHP 4. require_once() /wp-load.php:37
[17-Jul-2016 14:37:04 UTC] PHP 5. require_once() /wp-config.php:104
[17-Jul-2016 14:37:04 UTC] PHP 6. do_action() /wp-settings.php:393
[17-Jul-2016 14:37:04 UTC] PHP 7. call_user_func_array:{/wp-includes/plugin.php:525}() /wp-includes/plugin.php:525
[17-Jul-2016 14:37:04 UTC] PHP 8. edd_post_actions() /wp-includes/plugin.php:525
[17-Jul-2016 14:37:04 UTC] PHP 9. do_action() /wp-content/plugins/easy-digital-downloads/includes/actions.php:40
[17-Jul-2016 14:37:04 UTC] PHP 10. call_user_func_array:{/wp-includes/plugin.php:525}() /wp-includes/plugin.php:525
[17-Jul-2016 14:37:04 UTC] PHP 11. edd_free_download_process() /wp-includes/plugin.php:525
[17-Jul-2016 14:37:04 UTC] PHP 12. wp_redirect() /wp-content/plugins/edd-free-downloads/includes/actions.php:515
[17-Jul-2016 14:37:04 UTC] PHP 13. header() /wp-includes/pluggable.php:1167

===

I’d suggest you pass along items #2 and #3 to the developer of the EDD Free Downloads add-on.

When I replaced edd_get_success_page_url with edd_get_success_page_uri on Line 490 of /wp-content/plugins/edd-free-downloads/includes/actions.php, those 2 debug messages did not happen when checking out a regular EDD item.

However, purchasing a free ET+ EDD ticket still did not display the EDD Free Downloads’ modal.

Therefore, I’d say it’s pretty safe to say that the latest version of this EDD add-on is not compatible with the latest version of our ET+ add-on.

If you can pinpoint the last version of ET+ that worked with this EDD add-on, I may be able to have our developers look into it a little further.

===

Due to item #1, I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

Please note that even if this thread gets closed due to inactivity (automatically happens after a couple weeks), this thread should still get a reply added if/when the fix is released.

I apologize for this issue and appreciate your understanding and patience.

[Cliff]

Hi Roland. We typically do not provide multiple CSS customizations as part of our support, but if you provide me a link to each page/view that you’re referring to (e.g. your Month View and your Event Single view) and provide me an annotated screenshot of the edits to be made (one annotated screenshot per accompanying link), I could probably help a bit.

If you need some customization/coding/styling help, you may want to ask your developer or reference our list of known customizers.

[Cliff]

Hi Frans. Thanks for the screenshot, but I think the centered text and other styling is coming from your theme’s CSS, not from our plugin’s.

If you provide me the link to your site where I can see the same as the screenshot, I might be able to provide you a quick CSS snippet, even though helping with such customizations isn’t usually part of our support.

Regarding customizing specific words/phrases, please reference Change the wording of any bit of text or string (actual code snippet is at the very bottom) — or How to Override Plugin Language Files — and let me know how things turn out for you.

FYI: In this forum we try to keep our threads focused on just one issue to ensure we answer each question. Please keep this in mind for the future and start a new thread for each unrelated issue. Thanks for your understanding.

[Cliff]

Hi Eric. I personally like using http://severinghaus.org/projects/icv/ but I’ve used the one you liked to in the past as well.

I downloaded the iCal feed from our Demo Site (http://wpshindig.com/events/ical is the same as http://wpshindig.com/events/?ical=1&tribe_display=month) and checked an event and it didn’t have an incorrect time (e.g. off by 4 hours): http://wpshindig.com/event/coffee-code-2/2016-06-26/ –> https://cl.ly/0Z0u0P1m3N0S

For the iCal URL not validating, I did pass this possible bug along to our developers to investigate further. I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

Please note that even if this thread gets closed due to inactivity (automatically happens after a couple weeks), this thread should still get a reply added if/when the fix is released.

I apologize for this issue and appreciate your understanding and patience.

For the 4 hour incorrect/offset thing, I’d suggest following our Testing for Conflicts Guide and see if that helps narrow down the cause of this.

If it doesn’t, you might also try playing with your WordPress timezone setting to be a UTC offset instead of a city name (e.g. switch from New York to UTC-5) and see if that makes the iCal URL export be correct.

Or the issue could be with the app you’re “reading” it with.

Let us know what you find out.

Thanks.

[Cliff]

Hi Astrid. I visited http://covalime3.com/thirdstreetsouth.com/events/ and saw your Events From datepicker (https://cl.ly/2B1o2z1o1R2D), but I didn’t understand what you’re stating the issue to be. What does, “doesn’t go away from my calendar page” mean?

[Cliff]

Hi. Sorry you’re experiencing this, and thanks for your system information.

I see you don’t have very many plugins installed and all your Modern Tribe plugins look to be up-to-date. However, I noticed a couple of the plugins you have activated are pretty old. For example, The Permalinker hasn’t been updated in 4 years, and Speedy Page Redirect hasn’t been updated in 3 years (I didn’t check all your plugins’ ages).

You might want to follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this.

You might also want to increase the memory limit on your current server.

Here are some helpful links regarding this:

• Here’s is how to upgrade WordPress’ memory limit, right from the WP Codex.
• Here is the PHP reference for modifying your php.ini memory limit. Sometimes this is necessary as well. Not all hosting plans allow you to edit the php.ini file, so you would need to consult with your provider on how to do it and if you need to switch plans. You might even ask them what the maximum allowed memory is for the current plan, and make sure you are already there.

Keep in mind that WordPress is a powerful application, and our Calendar only adds to that power.

Let us know what you find out.

Thanks.

[Cliff]

Thanks for the update, Randy. Have a good weekend.

[Cliff]

Sure thing. I’m glad you figured it out.

[Cliff]

Glad to hear. Thanks for letting me know.

[Cliff]

Great. Glad to hear that!

[Cliff]

Could you please provide me a copy of the installable .zip of the latest version of that plugin? You can make it a Private Reply.

[Author]

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