[Cliff]

 

Thank you for your excellent reply.

Since the Add/Edit Events wp-admin screen is just like editing other Pages or Posts, the Author metabox should work the same as on those other editing pages if the user has the proper credentials.

I’d suggest referring to this information:

• TEC Admin Roles and Permissions
• Codex Roles and Capabilities

I hope that helps you determine what capabilities you need to assign to your custom roles to allow selecting them in the Author metabox when editing an Event in wp-admin.

Please let me know how it goes for you.

[Cliff]

I guess I’m not understanding exactly what/where you’re selling. Could you please link me to a single event on your site that is selling tickets via WooCommerce (via Event Tickets Plus)?

[Cliff]

Ok, I tried again and http://musikland.fr/tour/concert-damnco-paris/ worked for me, and I see you have TwentySixteen theme active.

The quantity up/down arrows only appear when you hover over the quantity. Here’s a gif of it: https://cl.ly/0C421K3X1M3J

Please let me know if I can be of further assistance with this issue.

[Cliff]

I updated all Plugins and WordPress. Beyond checking for theme conflicts, what you are asking me to do is beyond my capability, with regards to debugging.

Thanks for updating but sorry this is stretching your limits. These are standard ways to troubleshoot WordPress, not just our plugins, so it’s good to take the time to learn how to do it.

I see that your system information report was from when your site was NOT in Testing for Conflicts mode. Please do follow the steps in my previous reply. If you need assistance, you might want to ask a friend or even your web host.

I hope this information was helpful enough to get you a little further down the path.

[Cliff]

Thanks for trying this, but the site won’t load for me: https://cl.ly/1V1O2T3d1G3i (tried multiple times)

Please let me know when I can try it again.

[Cliff]

Robert, this should do it for you:

body.post-type-archive-tribe_events.events-list .tribe-events-list .type-tribe_events h2 {
font-size: 1.2em;
}
body.post-type-archive-tribe_events.events-list .tribe-events-list .type-tribe_events {
padding-top: 1em;
padding-bottom: 1em;
}

You can add custom CSS code via your child theme’s style.css file or via a plugin like Simple Custom CSS or, my favorite, Jetpack. Jetpack supports regular CSS and the LESS and Sass pre-processors.

If you’re not a CSS expert, Jetpack’s Custom Design reference may prove helpful.

Please let me know how it goes for you.

[Cliff]

Please provide the URL of where you’re seeing that screenshot.

And are you asking about the “th” part of “mån 18th”?

[Cliff]

Hi Melanie. Thanks for the thorough replies.

I cannot replicate this on my local testing site with the latest versions of WordPress and all of our plugins and using the TwentySixteen theme.

If the Organizer really isn’t showing up when you or your developer switch to Testing for Conflicts mode (basically switch to TwentySixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins), my best guess is that you have one of these 2 theme overrides in place:

• [your-theme]/tribe-events/modules/meta.php
• [your-theme]/tribe-events/modules/meta/details.php

If you are sure you do not have any theme overrides, it never hurts to give WP_DEBUG a try: please enable WP_DEBUG and WP_DEBUG_LOG and share any PHP errors you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please share your System Information (while in Testing for Conflicts mode).

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Cliff]

Hi. Sorry you’re experiencing this.

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to TwentySixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

Then, please share your System Information (while in Testing for Conflicts mode).

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Cliff]

Hi Werner. Thanks for upgrading!

This is not currently available, but we do have this information: Listing venues and organizers

I believe you’re requesting the same thing as one of our existing feature requests: Venue Map – all Venues

Please do add your vote there.

This allows us to gauge interest in this particular feature request, which helps us prioritize our development efforts.

Thank you.

[Cliff]

Hi Kevin. Could you please link me to the Single Event so I can provide you the CSS code to hide it on that specific event?

[Cliff]

Hi Lisa. Please reference Admin roles and permissions and let me know how things go for you.

[Cliff]

Hi Francois. Sorry you’re experiencing this.

Could you please switch to TwentySixteen theme and then provide me a link to view one of your events with tickets?

[Cliff]

Hi. Sorry you’re experiencing this.

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to TwentySixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

Then, please share your System Information (while in Testing for Conflicts mode).

You might also want to look closely at any events you’ve setup as recurring to see if that might be the cause.

Let us know what you find out.

Thanks.

[Cliff]

Hi. Thanks for upgrading!

I’m sorry you’re experiencing this, though.

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to TwentySixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any PHP errors you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please share your System Information (while in Testing for Conflicts mode).

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Author]

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