Forum Replies Created
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AuthorPosts
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Cliff
MemberHi, Jordan. Thanks for your interest in our plugin suite.
Please understand that we do not provide support in this Pre-Sales Topics area of our Help Desk.
Our free/core plugin, The Events Calendar, has the “Move to trash events older than ___ months” and “Permanently delete events older than ___ months” options.
Our Events Calendar PRO upgrade has the “Clean up recurring events after ___ months” option.
If you are interested in purchasing one or more of our add-ons, we have Bundles and a pretty great Refund Policy so you can buy and thoroughly test them.
I hope this info helps. Let me know if you have any follow-up questions.
Cliff
MemberHi, Jaime.
Please reference these previous threads regarding customizing the Month View’s tooltips:
- https://theeventscalendar.com/support/forums/topic/help-adding-category-to-tooltip-but-with/#post-1080199
- https://theeventscalendar.com/support/forums/topic/include-venue-details-and-additional-custom-field-in-monthmobile-php/#post-1173367
Please let me know if you have any follow-up questions on this topic.
Cliff
MemberHi, Justin.
Please make sure you have your Google Maps API key setup properly (https://theeventscalendar.com/knowledgebase/setting-up-your-google-maps-api-key/)
After that, you should be able to enter any address in the Venue address fields and it will geocode it (i.e. get the coordinates). Manually inputting the coordinates doesn’t use the lookup.
If things still aren’t working for you as they should, I’d suggest following these recommended troubleshooting steps for your own site:
There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?
- Downloads / Version Numbers
- License Keys
- TEC Automatic Updates
- or TEC Manual Updates
- WordPress core updates
Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.
If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.
Of course, we always recommend restorable database and file backups as well as performing modifications first on a staging site before modifying anything on your live/production site.
If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).
Then, please share your System Information (while in Testing for Conflicts Mode) in a Private Reply.
That will give me a lot of extra information to help troubleshoot this.
You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)
Let us know what you find out.
Thanks.
Cliff
MemberHi, Falco. Please reference https://theeventscalendar.com/our-approach-to-gdpr/ and let me know if you have any follow-up questions on this topic.
May 9, 2018 at 12:54 pm in reply to: Collect extra data on Community Events submission form with Gravity Forms #1526565Cliff
MemberThere’s not a built-in way, but that’d be a fairly simple code snippet.
You could use the tribe_events_community_form action hook, get the URL query variable(s), and change the form’s value for the fields you want to pre-populate.
I hope things go well for your customizations!
Cliff
MemberYou’re welcome. Have a great rest of your week.
Cliff
MemberI had a developer take a look and this might actually be possible simply by overriding the Datepicker.
Although we wouldn’t provide the how-to, you could use jQuery UI Datepicker’s minViewMode option:
- http://bootstrap-datepicker.readthedocs.io/en/latest/options.html#minviewmode
- http://jsfiddle.net/brunodd/k5zookLt/20/
You could reference/fork https://theeventscalendar.com/extensions/custom-datepicker-start-date/ to implement this.
Other than this, we’ll leave this open for voting in UserVoice.
Cliff
MemberJoe, I didn’t previously see those questions, but I can tell you there are a lot of things in that list that our plugin suite cannot do out of the box.
Therefore, it might be best to look elsewhere if those are all requirements.
Please let me know if you have any follow-up questions on this topic.
Cliff
MemberI’m glad you created that idea, and thanks for linking to it here.
I looked into it before posting my initial reply. It’s just not easily possible at this time.
If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.
Cliff
MemberI’m not following your line of thought there, but you may want to ask your developer or reference our <u>documentation and list of known customizers</u> because we cannot provide such in-depth customization support.
May 7, 2018 at 1:00 pm in reply to: Collect extra data on Community Events submission form with Gravity Forms #1524602Cliff
MemberWe cannot provide such in-depth customization support, and we don’t have documentation for how-to use Gravity Forms instead of Community Events.
It’d be pretty complex.
May 7, 2018 at 12:46 pm in reply to: Does the Events Calendar Pro subscription and license include the add-ons? #1524594Cliff
MemberAwesome! Thanks so much for the update.
Cliff
MemberGlad to hear and thanks for letting us know.
See the previous snippet’s comments, specifically:
Same as https://gist.github.com/cliffordp/5b57df71be8b52f595817ddbf81acdab except make quantity readonly
Please let me know if you have any follow-up questions on this topic.
Cliff
MemberHi again. We call that the Tribe Bar.
This isn’t possible because of the custom querying logic built into each view.
You could request this as a new feature (or maybe search to see if the idea was already posted by someone else) at our plugins’ UserVoice page.
This allows others who are interested in that feature to easily voice their support. We frequently review suggestions there to find out which ones are popular, then we implement as many of them as we can.
If you post it / find it, feel free to link to it from here in case anyone comes across this forum thread in the future.
Please let me know if you have any follow-up questions on this topic.
Cliff
MemberHi. Thanks for your thorough question.
We do not have 2-way sync with Google Calendar.
We can import from (https://theeventscalendar.com/knowledgebase/import-events-from-google-calendar/) and export to (https://theeventscalendar.com/knowledgebase/exporting-events/), but because it’s not “sync”, setting up both in this way would result in an infinite loop if the exported events were added to the same Google Calendar (not just displayed alongside within the GCal UI).
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