Cliff

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Viewing 15 posts - 7,456 through 7,470 (of 10,686 total)
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  • in reply to: Duplicate Events? #1161352
    Cliff
    Member

    Hi Erin. Sorry you’re experiencing this.

    Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

    It’s hard to tell if this is your issue or not, but, once you verify you’re on the latest versions, please do strongly consider trying the fix for runaway recurring events (a bug introduced in version 4.2.2 and fixed within a few days via version 4.2.2.1).

    You can reference these code snippets to help determine if this is your problem and how to go about resolving it in your database:

    Please let me know how it goes for you.

    in reply to: hide ticket sales #1161350
    Cliff
    Member

    Okay.

    Of course, we always recommend thoroughly testing anything custom like this before publishing it to your live site.

    in reply to: Need a little help with CSS #1161347
    Cliff
    Member

    You bet. Have a great rest of your week!

    in reply to: Adding an Empty Recurring Import #1161343
    Cliff
    Member

    This reply is private.

    in reply to: Need a little help with CSS #1161292
    Cliff
    Member

    Thank you.

    This is because of CSS coming from your theme. More info in this video.

    Here’s some CSS that should make things how you’re wanting:

    body.post-type-archive-tribe_events .entry-summary {
    clear: none;
    }

    You can add custom CSS code via your child theme’s style.css file or via a plugin like Simple Custom CSS or, my favorite, Jetpack. Jetpack supports regular CSS and the LESS and Sass pre-processors.

    If you’re not a CSS expert, Jetpack’s Custom Design reference may prove helpful.

    Please let me know how it goes for you.

    in reply to: Recurring Events #1161290
    Cliff
    Member

    Hi Vernon. Thanks for your interest in our plugins suite.

    All our paid plugins are either an add-on for the free The Events Calendar plugin or the free Event Tickets plugin.

    The only way to enable recurring events functionality is to purchase our PRO add-on.

    You can purchase updates and support for 1 site (Personal license) or for up to 3 sites (Business license).

    At this time, renewal prices are discounted, but I cannot guarantee this will always be the case in the future.

    Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

    Let me know if you have any follow-up questions.

    Cliff
    Member

    Hi Sally.

    As stated in the forum post you linked to, Event Categories is a custom taxonomy (and therefore we provide a view for it), but the Tags you can assign to Events are shared across both Posts (regular blog posts) and Events (the tribe_events custom post type).

    Therefore, whatever your active theme or child theme uses for its tag.php template file is what will be used.

    You can learn more at https://developer.wordpress.org/themes/basics/template-hierarchy/#visual-overview

    ===

    Regarding changing the slug or name for a Tag, Category, or Event Category, you can do something like this: https://cl.ly/3J1r1z3M2d1A

    ===

    Please let me know if you have any follow-up questions.

    Cliff
    Member

    Could you please go through your testing to see if the scenario you previously described is still possible while setting to Draft instead of to Pending Review?

    in reply to: Need a little help with CSS #1161272
    Cliff
    Member

    And what’s the URL to see that previously-attached screenshot?

    in reply to: Gravatar showing instead of attendee name #1161249
    Cliff
    Member

    Hi John.

    Event Tickets Plus‘ public attendees list feature does include each user’s avatar or a default placeholder one if one cannot be found for them.

    I’m sorry this is not pleasing you, but there isn’t a quick and easy way to change this output.

    You could, however, follow the instructions from our Themer’s Guide — basically copy this file:

    /wp-content/plugins/event-tickets-plus/src/views/attendees-list.php

    to this location:

    /wp-content/themes/YOUR-CHILD-THEME/tribe-events/attendees-list.php

    and then make the edits you want there.

    However, the $attendees_list from this template file comes from get_attendees() from /wp-content/plugins/event-tickets-plus/src/Tribe/Attendees_List.php which doesn’t have a way to not get the avatars.

    You could request this as a new feature (or maybe search to see if the idea was already posted by someone else) at our plugins’ UserVoice page.

    This allows others who are interested in that feature to easily voice their support. We frequently review suggestions there to find out which ones are popular, then we implement as many of them as we can.

    If you post it / find it, feel free to link to it from here in case anyone comes across this forum thread in the future.

    in reply to: Edit List Event Widget #1161242
    Cliff
    Member

    Hi Alessandro.

    Thanks for the screenshot, but could you please provide a link to view this? Hiding it via CSS is easy if we can get to the link to see the page’s source code.

    Cliff
    Member

    Hi.

    Thanks for your detailed question.

    Could you please specify what you have wp-admin > Events > Settings > Community > “Default status for submitted events” option

    I’m guessing you have them set to Pending Review and that this wouldn’t happen if you set them to Draft instead.

    Please let me know.

    in reply to: hide ticket sales #1161237
    Cliff
    Member

    Hi.

    If you create eCommerce type tickets via Event Tickets Plus but then sell them directly via WooCommerce or whatever eCommerce plugin you’re using, then this could possibly lead to unintended consequences. For example, the available stock may not be accurate; controlling when tickets are available to purchase may not line up with when the event dates are; etc.

    Therefore, we do not support such a setup.

    If, however, you want to do this anyway, you could probably do so by referencing our Themer’s Guide.

    I hope this information helps.

    in reply to: Input from multiple users??? #1161233
    Cliff
    Member

    Hi Julie. Thanks for your interest in our plugin suite.

    All our paid plugins are either an add-on for the free The Events Calendar plugin or the free Event Tickets plugin.

    Our Community Events (CE) add-on allows your site users (and optionally anonymous / non-logged-in visitors) to post events to The Events Calendar.

    If you also have our PRO add-on, the front-end CE form can support PRO’s Additional Fields functionality.

    If you also have Event Tickets Plus and Community Tickets, users can even sell their own tickets (you can take a cut of their sales).

    Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

    So please look through these choices and let me know if you have any follow-up questions for your specific use case.

    in reply to: Event Tickets #1161223
    Cliff
    Member

    Hi John.

    The free Event Tickets plugin does not include this feature, but Event Tickets Plus does (screenshot).

    You may also be interested in using the tribe-user-event-confirmations shortcode.

     

    Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

    Let me know if you have any follow-up questions.

Viewing 15 posts - 7,456 through 7,470 (of 10,686 total)