[Cliff]

Hi Simon.

This doesn’t sound right, and I’m sorry you’re experiencing this. I’d suggest following our recommended troubleshooting steps:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to TwentySixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any PHP errors you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please share your System Information (while in Testing for Conflicts mode).

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Cliff]

Hi Jeff.

If you’re using RSVP type tickets, which it looks like you are, please try out this code snippet:

https://gist.github.com/cliffordp/4f06f95dbff364242cf54a3b5271b182

Please let me know if you have any follow-up questions on this topic.

[Cliff]

Hi Mary-Anne.

Please reference our Themer’s Guide and copy this file:

/wp-content/plugins/event-tickets-plus/src/views/wootickets/tickets.php

to this location:

/wp-content/themes/YOUR-CHILD-THEME/wootickets/tickets.php

and make your customizations/edits to this file.

Please let me know if you have any follow-up questions on this topic.

[Cliff]

Hi again, Manuela.

Is this a duplicate question of https://theeventscalendar.com/support/forums/topic/modify-events-end-date-by-tribe_get_end_date/ — the other thread I’m helping you with?

[Cliff]

Hi.

In our forums we keep our threads focused on just one issue at a time to ensure we fully answer each of your questions/issues. Please keep this in mind for the future, and thanks for your understanding

1)

Regarding https://theeventscalendar.com/knowledgebase/configuring-filter-bar/#additional-fields

Your Additional Field will not appear in Filter Bar unless at least one event (past or present) has a value for it.

2)

Event Categories is a custom taxonomy (and therefore we provide a view for it), but the Tags you can assign to Events are shared across both Posts (regular blog posts) and Events (the tribe_events custom post type).

Therefore, if you delete a Tag, it will be gone and no longer available to Events or Posts.

Please let me know if you have any follow-up questions on this topic.

[Cliff]

Hi Matt. Sorry you’re experiencing this.

This isn’t a known issue so I’d suggest following our recommended troubleshooting steps:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to TwentySixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any PHP errors you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please share your System Information (while in Testing for Conflicts mode).

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Cliff]

Hi Jon.

If I am understanding your request fully, you could use one of our plugin’s widgets or shortcodes.

For example:

[tribe_events_list tags="#1024, #2048, featured"]

Please let me know how this goes for you.

[Cliff]

No, sir. Those are the retail / sticker / full prices. If renewals continue to be discounted, they’d be less than those 1 year later. Also, at this time, all renewals are manual, not automatically charged.

Let me know if you have any further questions on this topic.

[Cliff]

Thank you.

From your screenshot, it appears you’re using RSVP ticket type from Event Tickets, which uses wp_mail()

You can reference RSVP’s use of wp_mail() in these 2 functions: https://github.com/moderntribe/event-tickets/blob/4.2.5/src/Tribe/RSVP.php#L522-L612

Notice that we do not set any specific “From” address. Therefore, I’m guessing your production site’s Site Title needs to be changed, or you have code implementing a custom wp_mail_from_name()

I hope this sheds light on the situation.

[Cliff]

Manuela, sorry for my confusion here. Thanks so much for the screenshots and additional details.

I spoke with one of our developers and it turns out that we do have Date settings that aren’t meant for DateTime settings. Our Time format comes from WordPress’ options: wp-admin > Settings > General > Time Format option

Please let me know if changing this Time Format option helps in some way.

FYI: I’ve submitted an internal feature request to have a Time Format option specific to just our plugins.

[Cliff]

1)

Welcome to WordPress customizing!

Best practice for adding custom code (like to implement a PHP snippet to modify The Events Calendar) is to create a functionality plugin, unless it’s something specific to your theme, in which case best practice is to make sure you’re using a child theme, then add the customization to your child theme’s functions.php file.

2)

You could replace get_option( 'admin_email' ) with '[email protected]' to hard-code your email address in there.

3)

The code I provided leverages the tribe_rsvp_email_headers filter, found at https://github.com/moderntribe/event-tickets/blob/4.2.5/src/Tribe/RSVP.php#L569 (this filter is used multiple times in this file)

You could create another function to leverage the tribe_rsvp_email_subject filter, found at https://github.com/moderntribe/event-tickets/blob/4.2.5/src/Tribe/RSVP.php#L572-L573 to have a customized subject line. (this filter is used multiple times in this file)

I hope this information helps! If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.

[Cliff]

Here’s some CSS to help. It will affect ALL instances of the widget across your site unless you replace .tribe-events-adv-list-widget with #tribe-events-adv-list-widget-5
:::

.tribe-events-adv-list-widget .tribe-mini-calendar-event .list-info,
.tribe-events-adv-list-widget .tribe-mini-calendar-event .list-date .list-dayname,
.tribe-events-adv-list-widget .tribe-mini-calendar-event .list-date .list-daynumber {
font-size: 18px;
}
.tribe-events-adv-list-widget .tribe-events-title {
display: none;
}

Please let me know if you need anything else.

[Cliff]

Jeff, please provide a screenshot of the email. Also, please provide a link to your production server. Finally, please confirm if you’re referring to the emails sent by the RSVP type of tickets or a different ticket type (e.g. WooCommerce or EDD).

Thank you.

[Cliff]

Hi Karen.

I’m not sure what the rest of your site looks like, but that page’s background image is http://www.centeroflighttulsa.org/wp-content/uploads/2015/09/defaultbgrnd.jpg and coming from the CSS code located in the page source in the custom-background-css area.

I hope this helps you figure out why it looks the way it looks.

[Cliff]

Hi. Thanks for your detailed question.

All the latest versions are available at My Account > Downloads.

If you’re always on the latest versions of all our plugins, they’ll always work together (fingers crossed!)

To answer your specific question, yes, all the 4.2.x versions of our different plugins work well together. 🙂

Please let me know if you have any follow-up questions on this topic.

[Author]

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