Email From A

[Jeff]

I had my installation on a test server and have recently moved it to the production server. When ever I get emails sent from the system regarding orders the “from” name is the old test site name.

Where can I change that? I’ve looked and can’t seem to find it.

[Cliff]

Jeff, please provide a screenshot of the email. Also, please provide a link to your production server. Finally, please confirm if you’re referring to the emails sent by the RSVP type of tickets or a different ticket type (e.g. WooCommerce or EDD).

Thank you.

[Jeff]

http://screencast.com/t/IYJqeGzoc

The production server is located at acipgh.idproductions.com

Thank you!

Jeff

[Cliff]

Thank you.

From your screenshot, it appears you’re using RSVP ticket type from Event Tickets, which uses wp_mail()

You can reference RSVP’s use of wp_mail() in these 2 functions: https://github.com/moderntribe/event-tickets/blob/4.2.5/src/Tribe/RSVP.php#L522-L612

Notice that we do not set any specific “From” address. Therefore, I’m guessing your production site’s Site Title needs to be changed, or you have code implementing a custom wp_mail_from_name()

I hope this sheds light on the situation.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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