[Cliff]

No problem at all. We’re glad to have you as a customer!

[Cliff]

Thank you.

One of our developers created this snippet:

function tribe_snippet_clean_filename( $filename, $filename_raw ) {
if ( 0 === strpos( $filename, '.' ) && false === strpos( $filename_raw, '.' ) ) {
return substr( $filename, 1 );
}

return $filename;
}

add_filter( 'sanitize_file_name', 'tribe_snippet_clean_filename', 10, 2 );

They said it’d also be fixed in a soon-to-be release. Therefore, I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

Once the fix is released, you can remove this snippet.

I apologize for this issue and appreciate your understanding and patience.

[Cliff]

Hi Kristian.

This is the default for WordPress multisite. There’s a single Users database table for the entire multisite network.

Please reference https://codex.wordpress.org/Multisite_Network_Administration#User_Access for more information and let me know if you have any follow-up questions.

[Cliff]

Hi Manuela.

I see you have Filter Bar. You can add State/Province as an option there, like this.

Please let me know if you need any additional help on this issue.

[Cliff]

Hi again, Sébastien.

Because you’re logged in as an Administrator, you’ll see them all in the Community Events front-end form.

However, someone logged in as a Subscriber will see the ones they created but not the ones others created.

If you’re experiencing something different than this, please let me know.

FYI: You might want to try out a plugin like User Switching (third-party, not guaranteed or supported by us) to test what another user can see.

[Cliff]

Hi Sébastien. Thanks for your detailed question.

I’d suggest changing all your date/time settings to be how you want them:

• wp-admin > Events > Settings > Display tab > “Date Format Settings”
• wp-admin > Settings > General > “Date Format” and “Time Format”

[Cliff]

Matthias, thanks for confirming.

Are you signed up as a beta tester for Event Aggregator?

It has gone through extensive upgrades and testing and should be released within the next month or so. I confirmed there are no know issues with start time, end time, or event titles not updating WP, like you’re experiencing, so you might want to try it out.

[Cliff]

Could you please provide me a fresh copy of the latest version of your theme — a freshly-downloaded .zip from the theme’s website, not a copy of the theme from your own site? Feel free to set it as a Private Reply if you’d like.

[Cliff]

Thanks for testing that.

Could you please send me a fresh copy of the latest version of Jupiter theme so we can test it out?

[Cliff]

Sorry to hear that.

Please don’t add the <?php part of the code snippet. That’s only added to the gist to enable syntax highlighting.

If removing that doesn’t fix it, please send me a screenshot of what you added to functions.php.

And also enable WP_DEBUG and WP_DEBUG_LOG and share any PHP errors you see while visiting your wp-admin area and visiting any other areas of your site experiencing the issue.

Thanks.

[Cliff]

You bet. Have a great week!

[Cliff]

Hi Charra.

Thanks for your detailed question.

You might want to try playing with this setting: wp-admin > Events > Settings > Display tab > “Events template” option to see if changing it makes things work better for you.

[Cliff]

Hi, Jocelyn. Sorry you’re experiencing this. This isn’t a know bug that I’m aware of.

Therefore, I’d suggest following our recommended troubleshooting steps:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to TwentySixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any PHP errors you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please share your System Information (while in Testing for Conflicts mode).

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Cliff]

Hi Christine. Sorry you’re having difficulties with iCal Importer.

I saw 1 screenshot came through, but I didn’t see an error in it. Did you mean to upload additional screenshots?

[Cliff]

Hi Ryan.

Thanks for your detailed question.

Unfortunately, this is a confirmed bug (importing recurring events).

I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

I apologize for this issue and appreciate your understanding and patience.

[Author]

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