[Cliff]

Hi Osmundo.

I tried to visit that link (replacing webcal:// with http://) but it requires a password. Please advise.

I’d also suggest downloading the .ics file and uploading it to http://severinghaus.org/projects/icv/ to see if the calendar validates.

Let me know what you find out.

[Cliff]

Thanks for that.

It looks like you did it correctly in your first attempt (within first minute of your video).

Since it didn’t work for you but it did for me — and because I see you have many other plugins still active — I’d suggest deactivating all other plugins besides Modern Tribe’s and WooCommerce core (i.e. disable YITH plugins and the rest). I didn’t see you do that in your video.

Also, you really shouldn’t have to clear theme and browser cache each time since you’ve already added the code to the Jupiter parent theme’s functions.php before you re-activated it.

[Cliff]

We don’t have a single recommendation, but I’ve heard of others having success with these:

• https://webqr.com for computers with a webcam
• http://get.beetagg.com/ has an app for pretty much every mobile device

However, I know there are dozens more QR code readers out there. I’m sure the one you’re using is comparable to BeeTagg (which hasn’t been updated in quite a while, not that it needs to be) and other alternatives.

Sorry we don’t have a better suggestion for you. A dedicated app or a page optimized for checking-in would be ideal…

[Cliff]

Hi Suzannah.

Thanks for your question.

When you create a recurring event, each occurrence has a “See all events in this series” type of link, like this: example.com/event/my-event/all/

I just wanted to say that to make sure we’re on the same page that this exists.

Specific to your question, you mentioned “participants need to sign up” — how are they signing up? Are you using Event Tickets or another solution?

Once I know that, I’ll be better able to assist you here.

[Cliff]

Hi Anne.

Thanks for your purchase.

Yes, exactly right.

You can purchase the Business License and install/register your license key on up to 3 sites for yourself or your clients.

Please note that only the license holder / purchaser (i.e. you / your account) can submit support tickets.

If a client wants to submit their own support tickets, they should buy their own separate license through their own separate user account on our site.

I hope this clears things up.

Please let me know if you have any follow-up questions on this topic.

[Cliff]

Hi John.

Thanks for your question.

The multisite license is if you want to use the product on an unlimited number of sites on your multisite network.

If you have just 2 sites on your multisite network, you could just purchase the Business license (for up to 3 sites).

I hope this helps.

Please let me know if you have any follow-up questions on this topic.

[Cliff]

Hi Claudia. Thanks for your interest in our Event Tickets and Event Tickets Plus plugins.

Sure, you could have a user-facing computer at your physical ticket counter (for them to do self-checkout) or you could have your staff basically do the data entry to fill it out for them. Get their name, email, billing address, payment information, and submit the order through your site as they could have done themselves from their home computer. This way they’ll still get the email confirmation and all your orders will be in 1 place and all your tickets quantity will stay updated essentially in real-time.

Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

Let me know if you have any follow-up questions.

[Cliff]

Hi Ameet.

You could use the tribe_events_register_organizer_type_args filter to say the Organizer post type supports ‘author’ — refer to register_post_type() for more information

Here’s a code snippet that does this for you for both Organizers and Venues:

https://gist.github.com/cliffordp/24d4ca37f86212ed56a2e8021214d18c

Please do note that our “Organizers” are in no way associated with / equivalent to “registered WordPress users”.

Please let me know if you have any follow-up questions on this topic.

[Cliff]

Hi Ben.

Sorry you’re experiencing this.

1)

I noticed console errors at initial loading of that link:

You have included the Google Maps API multiple times on this page. This may cause unexpected errors.

(If needed, you may reference our KB article Using Google Chrome Developer Tools.)

You should disable the other Google Maps plugin you’re using. If that’s not an option, you should disable it on our plugin’s pages (or possibly disable ours entirely).

2)

While you didn’t ask about issue #1, above, it’s important to resolve.

I also noticed this console error after clicking “Next Events”: https://cl.ly/3f390E0K2g3u

This is an Ajax error, which isn’t something we’re able to reproduce. Therefore, I’d suggest following our recommended troubleshooting steps:

Please follow our Testing for Conflicts Guide (basically switch to TwentySixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any PHP errors you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please share your System Information (while in Testing for Conflicts mode).

And don’t forget to keep an eye on your console.

Let us know what you find out.

Thanks.

[Cliff]

Hi Cory.

I visited http://nirsa.net/nirsa/calendar/ (which defaults to Map View) and searched “Championship”. I had to click “Next Events” (bottom-right corner) to get to the 3rd page (because this event isn’t until April 2017), but I saw it there…

Does this not work for you?

[Cliff]

Hi Stephanie.

Per our Scope of Support / Terms, we do not provide support for non-default WordPress themes (like Twenty Sixteen).

Also, our plugin’s default post types are Events, Organizers, and Venues. Maybe your theme renames Venues to “Places”?

Specific to your question, though, the code to register the Organizers custom post type is here: https://github.com/moderntribe/the-events-calendar/blob/4.2.7/src/Tribe/Organizer.php (look for “register_post_type”)

And similarly for Venues: https://github.com/moderntribe/the-events-calendar/blob/4.2.7/src/Tribe/Venue.php

You can also refer to WordPress’ register_post_type() to see mention of how to add a metabox specific to a custom post type.

If I’m understanding the thought behind their response correctly, they would be the ones to add their own metaboxes to one or more custom post types. They could leverage the tribe_events_register_organizer_type_args and/or tribe_events_register_venue_type_args filters to add their metabox code.

I hope this moves your project further along!

Please let me know if you have any follow-up questions on this topic.

[Cliff]

Hi Lee.

I know I’ve seen other users ask for this in the forum, but I couldn’t find an existing feature request for this.

I know our upcoming Event Aggregator product (to eventually replace iCal Importer) can import the featured image from Facebook and MeetUp events, but I don’t know about Google Calendar events.

I’ve added this as an internal feature request for Event Aggregator.

[Cliff]

Hi Alan.

Thanks for your detailed question.

Unfortunately, this is a known bug at this time.

FYI: If you use a “manual UTC offset” timezone, your events won’t ever take DST into account. However, the bug exists when you have your WordPress or event timezone set to a location-specific timezone; it should know how to handle DST for that location-specific timezone but doesn’t at this time.

I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

I apologize for this issue and appreciate your understanding and patience.

[Cliff]

Hi Kimberly.

Sorry you’re experiencing this.

Per our Scope of Support / Terms, we don’t guarantee compatibility with any other plugins or non-default WordPress themes (like Twenty Sixteen), but I can still try to help according to WordPress’ best practices.

I’d suggest following these troubleshooting steps (database and file backups are always recommended before starting):

From your system information report, it looks like you’re using the latest WordPress core version and latest versions of our plugins, which is great.

You should also make sure you’re using the full/standalone Visual Composer plugin direct from WP Bakery (sometimes themes include their own “half-baked”, pun intended, scaled-down version of it). If you’re not, then we’d be debugging for just one specific theme’s version of Visual Composer…

Once you verify you’re on the latest versions of WordPress, Modern Tribe plugins, and Visual Composer, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to TwentySixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins and Visual Composer) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any PHP errors you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please share your System Information (while in Testing for Conflicts mode).

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Cliff]

Hi Josh.

Thanks for your question.

Is there a way? Yes.

However, I’m unclear exactly what you’re wanting.

Do you want “Edit Organizer” in the WordPress Admin Bar only when you’re on a single Organizer archive view, like http://wpshindig.com/organizer/eric-juden/?

If not, on what pages would you want the “Edit Organizer” link to appear?

[Author]

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